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Technical Architect Resume

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SUMMARY

  • Extensive experience in strategic planning of network architectures, designing and implementing Cloud and Enterprise Networks, Cloud and On - premises security systems and processes for public and private sectors.
  • In-depth knowledge of wide spectrum of technologies: Private and Hybrid Cloud IaaS, PaaS, Network and Application Monitoring, Network Security, VoIP, SD-WAN, IoT and Zero-trust architecture.
  • Ability to provide strategic vision, understand complex business requirements and translate them into technical solutions. Excellent verbal/written communication skills.
  • Microsoft Azure Solutions Architect Expert, Fortinet Network Security Professional NSE4, CCNP Collaboration, CCNA Security and Routing & Switching, and SIP School Certified Associate SSCA

TECHNICAL SKILLS

Software: Call Manager (8, 9,10.5, 12.0), Cisco Unity Connection, Contact Center Express (UCCX), Cisco Prime Infrastructure, Cisco Emergency Responder (CER), Voice Gateways, Cisco Real-time Monitoring Tool (RTMT), Cisco ISE, Cisco Unified Intelligence Center (CUIC), Aruba ClearPass, FortiManager, FortiAnalyzer, FortiWeb, ArcSight

VOIP: H.323, MGCP, RTP, SIP, SCCP

Routing/WAN: EIGRP, OSPF, RIP, BGP, PBR, IP Routing, HDLC, PPP, Multilink, SD-WAN

Switching: Vlan, VTP, STP, Ether channel, HSRP, VRRP, GLBP, FCoE

Security: ACL, NAT, 802.1x, RADIUS, TACACS, IPSec, Cisco, ASA Fortigate, IPS/IDS, Web Filtering, Application Control

Programming: C/C++, CCX Scripting, Python

Virtualization/Cloud: Azure, VMware, ESXi, Aruba Central, FortiCloud, Citrix NetScaler

PROFESSIONAL EXPERIENCE

Confidential

Technical Architect

Responsibilities:

  • Developed cloud strategy framework, cloud governance, operating model.
  • Prepared capacity and architecture plan to create the Azure Cloud environment to host migrated IaaS VMs and PaaS role instances for refactored applications and databases.
  • Develop cloud security architecture aligned with Confidential ’s policies and processes to secure Confidential ’s systems and data against threats; design, guide and recommend changes to those security policies/processes to reflect Digital assets, platforms and tooling
  • Led the engagement with vendor architects and SMEs and laying out requirements to help them deliver Azure Reference Architecture
  • Establishing on-premise network connectivity to the public cloud using IPSEC VPN, and ExpressRoute. Hub and spoke connectivity using Azure transit network.
  • Implemented Azure polices, RBAC, Tagging, Security Center, Azure Monitor, Cost Management, IaaS, worker role, service bus, azure blob and table storages and API Management. Configured NSGs for two tier and three tier applications. Experience in integrating on premises servers to Azure. Configured VNETs and subnets as per the project requirement. Configured private and public facing Azure load balancers. Deployed and configured Fortigate and Fortiweb active-active NVAs.
  • Gather requirements to document functional and technical specifications, perform cost benefit analysis, process data modelling, QA processes ITIL framework and change management processes.
  • Effectively collaborate with cross-functional teams to develop, document and execute project deliverables, including technical components such as security requirements, functional and technical specification documents for customizations, integrations, data conversions.

Confidential

Senior Network Analyst

Responsibilities:

  • Work closely with Operations, Support and Architecture team members to implement proactive approaches to monitoring and reporting of network services that maximize uptime, reliability and visibility
  • Support and manage routing, switching and cloud network infrastructure, with a focus on proactive monitoring, reporting and analysis to provide optimize network health and processes - solving issues before they impact applications and services
  • Manage multiple concurrent projects and ensured implementation of network services and monitoring solutions to meet ITS and business requirements.
  • Perform application updates, security patches and configuration changes on monitoring platforms, network hardware and services
  • Led the Cisco ASA to Fortigate migration project. Translated the Cisco ASA configuration to Fortigate using FortiConvertor. Created method of procedure (MOP). Provided pre and post migration support.
  • Designed and implemented Fortinet secure SD-WAN solution using Fortigate, FortiManager, FortiAnalyzer, FortiSandbox and FortiWeb.
  • Implemented AAA using TACACS+ and NAC MAC-Auth using ClearPass. Supported Citrix Netscaler SDX VPX, load balancing and access gateway administration.

Confidential

Senior Unified Communication Consultant

Responsibilities:

  • Supported day-to-day operations, leading various unified communication projects and providing trainings to Confidential Network and UC analysts.
  • Upgraded UC Cluster from 10.5 to 12.0.
  • Migrated 7500+ voicemail boxes and 450 Call Handlers from CUC 8.6 to CUC 10.5 using Cisco Unity connection COBRAS, Port Status Monitor Connection 7.x, Bulk Call Handler Delete and Bulk Edit Connection tools
  • Migrated 150+ remote sites containing over 14,000 users, phones and features from CUCM 8.6 to CUCM 10.5
  • Design and implemented dial-plan, configuration of T1/E1 Lines (PRI/CAS), troubleshooting IP Telephony issues.
  • Designed and built voice and collaboration lab of Confidential and leading Telecom team training program. Moderating weekly knowledge transfer session and providing hands on training.

Confidential

Senior Unified Communication Consultant

Responsibilities:

  • Tier 2 and 3 supports for Cisco Unified Communications solution resolving issues for large VoIP multi-cluster implementation.
  • Troubleshooting and deployment assistance for Cisco UCM, Cisco Voice Gateways, Cisco Unified SIP Proxy and Cisco IP phones contributing to stability in operations and deployment.
  • Configure Troubleshoot, Analyze and Review traces for complex IPT Cisco Call Manager, Cisco Unity Connection, Voice Gateways and SRST. The focus is mainly on break/fix engineering.
  • Configure voice Gateway for call routing or media resources as per customer requirement.

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