Engineering Manager Resume
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Duluth, GA
SUMMARY:
- Accomplished Senior Engineering Manager with over 6 years experience in Management, team building, leading and coaching multiple teams who work on a variety of virtualized Confidential Application Servers.
- Work in close collaboration with product owners/managers, designers, engineering leaders, and stakeholders in other departments to ensure that products will meet required performance metrics and delight customers.
- Hands - on experience with hiring locally and in India,, mentoring staff and leading by example to instill and follow Agile engineering and testing practices while ensuring timely delivery of high-quality products in both hardware and software.
- Over 12 years experience in Telecommunications test, engineering and customer support.
- Certified Scrum Master.
- Fluent in French and English.
TECHNOLOGIES/ METHODOLOGIES:
VMWare, Docker, Filebeat, Highcharts, Osca, Puppet, Jenkins, GIT, Bash, Python, Jira, VersionOne, Agile, Waterfall, DISC personality profiles.
PROFESSIONAL EXPERIENCE:
Confidential, Duluth, GA
Engineering Manager
Responsibilities:
- Manage several engineering teams consisting of multiple local and remote Software Engineers, Dev-Ops Engineers, Lab Engineers and Technical Writer.
- Collaborate with individuals and teams to set performance and development goals using SMART methodology
- Coach and drive individual and team on new software languages and new technology platforms (Kubernetes, Docker, Openstack) o Culture an environment that promotes and encourages innovation.
- Agile Product Owner for a custom performance testing platform used to execute and analyze test results for virtual video on demand application servers all tracked with Jira.
- Create and maintain major release performance reports.
- Work closely with Systems Integration and Development teams to perform functional and performance testing of Confidential ’s IPTV and Cable VoD platform.
- Provide recommendation for performance improvements of the product to the development team and product owners.
- Successfully implemented Agile Methodology to Performance Testing.
- Increase performance testing scope by working closely with Development, QA and I&V teams.
- Perform Scrum Master duties for the Systems Verification Team when required o Key s consist of reducing lab operation costs by over 60%, increasing lab efficiency, decreasing power consumption and cooling requirements.
- Successfully increased the speed of performance testing capabilities during the development cycle.
- Worked with lead engineers to create a web based performance result tool built on Docker, Kafka, Osca, ELK and Filebeat as an expansion to the custom testing platform.
- Successfully increased performance testing capacity and efficiency by strategically positioning development environments and production testing environments.
- Create and manage E2E Feature Testing team using Agile methodologies.
- Coordinate E2E Feature Testing infrastructure including bare metal and virtual (KVM) testing environment, 1 Gig Copper, 10Gig Fiber network infrastructure and test case management system. o Create test reports for Confidential Senior Management o Provide product support to key CDN Customers, Professional Services team and Confidential Software Sales Demo Team.
- Train NOC (Network Operations Center) on key CDN Customer’s infrastructure and support
- Successfully train and transfer E2E Feature Testing duties, responsibilities and ownership to one of Confidential ’s larger Development sites.
- Owner of 2 engineering labs. Lab size estimated at about $3 million dollars of equipment not including infrastructure equipment.
- Owner of product (virtualized video on demand application servers) dimensioning tool and provide dimensioning data for solution architects and customers.
Lab Manager
Confidential
Responsibilities:
- Create and manage a Confidential used to host demos for trade shows and customers for the Americas
Confidential, Menlo Park, CA
Sales Engineer
Responsibilities:
- Customer support for East North America and Latin America, backup for Europe
- Software Quality Assurance testing of new code releases
- User manual creation, and maintenance
- Customer and creation of material
- Deployment of IPTV, IPTV over DOCSIS, DVB-C, nPVR, VOD, Timeshifting and web based Middleware
Program Manager
Confidential
Responsibilities:
- Create and maintain all manufacturing assembly and rework documentation
Electrical Design Engineer
Confidential
Responsibilities:
- Schematic capture, PDB Layout design of digital, analog and RF designs
- Drive all compliance testing and s to completion
Confidential, Santa Clara, CA
SQA Engineer
Responsibilities:
- Implement, program, test and troubleshoot universal broadband (Cable Modem Termination Systems) and cable modems
Confidential
Senior Field Engineer
Responsibilities:
- Install, test and calibrate industrial weighing equipment including with Weights and Measures of Canada of industrial
- Design verification of flow meters and high voltage control panel wiring