SUMMARY:

• IT professional with over 20 years’ experience in Infrastructure design, engineering, deployment, and administration…which involves 22 years with Windows (95 - W10)
• 16 years with Server (2K3-2016), and Exchange (2K3-2016), including 10 years with MS System Center tools ( ), and 8 years with MS Office 365 suite, plus 7 years working with Linux and Mac OS X, along with 8yrs utilizing VMware/Hyper-V and Cloud-based technologies (i.e.; AWS & Azure). Also fluent in AD, GPO’s, EUC’s, MDM, and Networking, with experience in SAN, BigData/Analytics, Security/Risk Mgmt, PowerShell, scripting/automation, as well as project management.
• Highly Collaborative and a Team player, skilled in balancing user requirements from multiple technical entities, executive direction, and enterprise strategy.
• Also, skilled and experienced in project management & team leadership involving full life-cycle system integration and migration projects (e.g. analysis, planning, design, testing, installations, deployment, documentation) with proven ability to analyze, design and implement best technical solutions based on company needs.
• Proven track record of working with Confidential and 3rd-party IT consulting resources, to drive the delivery and execution of various Confidential technologies and solutions.

SKILL SETS & COMPETENCIES:

OS’s: Linux/Ubuntu/Red Hat, Win 95/98 thru Win 7/8/10, and SBS 2k3-2011, Server 2k3-2016 & Exchange 2K3-2016

Admin: Active Directory, DC’s, GPO’s, IIS, SSL Certs, FIM, SCCM/SCOM/SCSM/MDT, DNS, PowerShell, Python, Batch and VBscripting, Automation, vSphere, Altiris, Dell Foglight & OMS/OME, OSD, USMT, SMS, WAIK, WSUS, Docker, and IBM BigFix

PC Remote Support: Desktop & Server Admin via LogMeIn, GFI Max, VNC, RDP, Kaseya, and SCCM

Software: Office 2K3-2019/Office 365, MS Project, Visio, SharePoint, QuickBooks, Sage, Peachtree, Acronis, Firewalls, etc.

SharePoint, CMS, BigData, and Database Mgmt/Analytics: MS-SQL Server, Apache, Hadoop/HDFS, MapReduce/Spark, Hortonworks), WordPress, Crystal Reports, Electronic Medical Record’s, etc.

Virtualization of PC’s/Mac’s: VMware 4 - 6.x vCenter/ESXi/vSphere/vCloud/vMotion/Horizon/SRM, Fusion for Mac, Parallels for Mac, Citrix Xen, VDI, Oracle VB, Hyper-V, and Veeam

Eco-Systems: Confidential, Apple, Confidential, McAfee, Google Apps, Cloud-based, AWS, Remedy, ServiceNow, ConnectWise, Citrix, Azure, Puppet, Splunk, BMC ELM, VMware vCAC, EUC, etc.

Cyber Security & Risk Management: Authentication 2-Factor, RSA, ACL, SSO, SmartCard, BioMetrics, IPSec, SSL/Kerberos, Encryption, Access Control, Enterprise Endpoint Mgmt, DeviceLock

Apple Mac: Intel platform) & Mac OS X (10.5 - 10.14), and Tablets/Smartphones (iOS, Android, and Windows), MDM (MobileIron, Confidential InTune, AirWatch, Jamf Pro/Casper Suite, Apple, etc.

Server/Desktop Hardware: Dell, HP, and IBM (Datacenters, Design, Spec, Rack & Stack, Full teardown & rebuild of compatible components), including peripherals such as printers/copiers/scanners, etc.

SAN Storage: Cisco/Brocade/EMC/IBM/NetApp), Fiber Channels, HBA’s, FCIP, SCSI, iSCSI, encryption, LUN masking, zoning, multi-pathing, performance management, and upgrades

Software QA & Testing: Technical Analysis & Reporting of Data from test results…i.e. Worksoft), utilized Agile/Scrum-based environments and SDLC’s.

LAN/WAN/Network Admin: SAN, VPN, Load Balancing, Wi-Fi (Tivoli, F5, SonicWall, Barracuda, HP, Cisco), Network Security

VoIP & PBX/Key Systems: Nortel, Mitel, Avaya, Lucent, Cisco Unified/Unity/UCCX, Asterisk/AsteriskNOW

EMPLOYMENT HISTORY:

Confidential, ATLANTA, GA

SCCM Enterprise Systems Architect

Responsibilities:

• Develop & recommend architectural products and deliverables for the enterprise and operations.
• Responsible for identifying and coordinating integration of system components, including hardware (both physical & virtual, on-premise & Cloud…i.e.; Azure/Intune) and software, into a finished system.
• Responsible for mapping interactions between system components and other systems, including infrastructure, SAN storage, Data Warehousing, and network pieces supporting the system.
• Draft logical and physical diagrams, including data flows, develops capacity plans and threshold limits, and works with other analysts, including configuration, security, and development personnel, to ensure system development follows the planned architecture .
• Performed Upgrades and Migrations of SCCM, including upgrading SCCM from 2012 R2 to CB 1902 and beyond as new versions are released, to support Windows 10 clients & OS versions.
• Worked with team members at various levels to ensure the deployment of applications (via Docker/SCCM), manage devices, and provide system security, within a high-performance environment of a large enterprise…utilizing PowerShell at times, to automate tasks as needed.
• Maintained, Upgraded, and Scaled existing infrastructure on a daily basis as needed.
• Utilized Hyper-V & VMware for virtualization and Azure as a testbed, with Physical hosts via DELL.
• Regularly perform “health checks”, troubleshoot complex issues, and provide resolutions.
• Assist with leading discussions on future project roadmaps and presenting potential solutions for ITSO…as well as, assist in the development of best practices and solutions for ITSO.
• Worked remotely via RDP/VPN, and in-office at site as needed.

Confidential, ORLANDO, FLORIDA

Confidential Consultant/Architect

Responsibilities:

• Assisted clientele with managing their SMB/Enterprise on-premise (w/ SAN) & cloud (Azure) environments.
• Provided oversight and was Team Lead for deployments of Confidential ’s infrastructure technologies, including planning & scaling for deployment projects.
• Performed Upgrades, Migrations, and Clean installs of MS System Center solutions (SCCM, SCOM, etc.), as well as Office 365 enterprise technologies…this included SCCM & SCOM side-by-sides (2007 & later), migrating from R2, as well as upgrading SCCM to 1511/1602/1606 , along with upgrading the SQL Servers from SP3 & 2014 SP2 (or 2016, if supported)
• Assisted clients with OS Desktop upgrades of Win 7 to Win 10 using SCCM & MDT for imaging & TS’s.
• Performed knowledge transfer & informal training sessions post-install of deployments with clientele.
• Performed “health checks”, troubleshooted complex issues, and provided resolutions.
• Assisted with leading discussions on future projects and presenting potential solutions to clientele.
• Also assisted in the development of best practices and solutions for clientele.
• Worked remotely via RDP/VPN, as well as traveled to client sites as needed.

Confidential, ORLANDO, FLORIDA

Sr. Confidential Office 365/Azure Engineer/Solutions Architect

Responsibilities:

• Worked with Clients to create new tenant accounts, setup domains, MDM & move DNS to Office 365, as well as create new VM’s and migrate existing VM’s to Azure.
• Supported clients via deploying, configuring, managing, and administering their MDM solutions (Intune, Jamf Casper).
• Utilized DirSync to clean-up On-Premise AD & migrate it to Azure AD, then sync to O365 & add Users.
• Assisted clients with administration of Admin Portal, Exchange Online, and SharePoint Online.
• Deployed Office 2013 & Office 2016 from Office 365 using ODT and SCCM, to Windows workstations.
• Worked with Dynamics CRM configuration, deployment, implementation, and administration.
• Implemented & configured Lync/Skype for Business and the new Cloud PBX & PSTN conferencing.
• Performed troubleshooting for issues related to Office 365 environments.
• Remotely worked from Home utilizing VPN, RDP, and Cloud-based solutions to access systems.

Confidential, TAMPA, FLORIDA

Sr. Engineer/Infrastructure Architect

Responsibilities:

• Evaluation & assessment of existing infrastructure being utilized with MS System Center components.
• Evaluation & assessment of existing installation of System Center components (SCCM, SCOM, etc.).
• Utilized assessments to create task plan to bring environment into compliance with “best-practices”.
• Assist in Designing, engineering, and implementing new infrastructure for SCCM & SCOM 2012 R2 deployments, and BigData Analytics (including Data Warehousing & multi-tenant environments).
• Configured VM’s for use with the new System Center 2012 R2 & Hadoop enterprise environments.
• Performed decommissioning of existing SCOM 2007 infrastructure and migration of agents to new installation and integration of Confidential System Center 2012 R2 within existing SAN-based environment.
• Integrated SCCM 2012 with SCOM 2012 to monitor Windows Updates patches.
• Engineered, deployed & configured MDM solutions, such as MobileIron (Core/VSP HA & Sentry), AirWatch, Jamf Casper, etc. in the cloud and on-premise for clients.
• Managed & administered clients’ On-Premise & Cloud-based MDM (Intune) daily operations.
• Administered packaged agent deployment for SCOM via PowerShell Scripts.
• Created project plan for updating SCOM 2012 R2 to UR3 & UR4, and implemented updates.
• Tuned the new & existing System Center environments and trained staff on management of system.
• Utilized ticket-system ServiceNow to document and update status on tasks & projects.
• Remotely worked from Home utilizing RDP, and vCenter 5.5 to access systems.

Confidential, ORLANDO, FLORIDA

Sr. Engineer/Lead Consultant

Responsibilities:

• Evaluation & assessment of existing infrastructure being utilized with MS System Center components.
• Evaluation & assessment of existing installation of System Center components (SCCM, SCOM, etc.).
• Set guidelines for overhaul of existing infrastructure for a clean install of System Center 2012 R2.
• Configured VM’s for use with the new System Center 2012 R2 enterprise SAN-based environment.
• Performed decommissioning of existing System Center 2007/2012 infrastructure and new installation and integration of Confidential System Center 2012 R2 within existing enterprise environment.
• Monitored production deployment process with system engineers from other network facilities.
• Administered packaged agent deployment for SCCM/SCOM via PowerShell, Batch, and VB Scripts.
• Tuned the new System Center environment and trained staff on management of system.
• Deployed & configured DeviceLock (DLP software) to secure critical systems in the enterprise.
• Assisted with migration from on-premise Exchange configuration to Office 365 environment.
• Remotely worked from Home utilizing VPN, RDP, and vCenter 5.1 to access systems.

Confidential, ORLANDO, FLORIDA

Sr. SCCM Engineer (Windows/Linux)

Responsibilities:

• Duties included deployment of Windows 7 images and compatible applications utilizing SCCM/MDT as part of the Zero Touch/Hybrid Touch solution, in an enterprise environment of 30K+ workstations.
• Worked with MDT and created collections within SCCM for software deployments.
• Worked with SCCM team to migrate from SCCM R2, during deployment process.
• Gathered requirements for desktop applications and automated the installations; worked closely with desktop support teams to ensure that W7 deployments were installed to the desktops; provided reporting and analysis along with third level support to desktop support teams when necessary.
• Provided guidance to more junior SCCM/MDT staff, performed SCCM/MDT administration, and daily monitoring tasks as required.
• Monitored production deployment process with system engineers from other network facilities.
• Provided rollout status / update reporting as required.
• Package integration with Confidential System Center Configuration Manager (SCCM) task sequences.
• Maintained and supported corporate standard operating systems build process.
• Troubleshooted issues with deployments, including SCCM Client & WMI repairs and analyzing logs.
• Remotely worked from Home utilizing VPN, VMware, VirtualBox, and jumpboxes to test systems.

Confidential, HEATHROW, FLORIDA

QA Software Analyst/Systems Engineer (Windows/Linux)

Responsibilities:

• Troubleshooted problem areas in multiple environments across a wide variety of OS platforms and products, including BigData platforms (i.e.; Hadoop/HDFS, Apache Spark, Hortonworks/Cloudera).
• Worked with a team of QA Engineers & Developers on Windows applications for multiple products utilizing Agile SDLC methodologies, and to provide Analytics of BigData platforms using tools such as MapReduce/Spark.
• Designed, engineered, and configured corporate server environments and SAN-based infrastructure (both physical & virtual), as well as installed & maintained the environments for testing, which included VMware ESXi/vCenter 5.x, MS Server 2k3 thru 2012, along with Exchange/Office 365, SharePoint, RH Linux, SQL, Hortonworks/Hadoop, and Apache Spark.
• Managed multiple domains via AD/GPO/SCCM/SCOM/MDT/IIS, automated tasks via PowerShell/VB scripts and used Altiris for packages and deployment.
• Performed Win7 deploys, utilized load-balancing and clustering to effectively make use of resources.

Confidential, FLORIDA

Systems Engineer (Windows/Linux)

Responsibilities:

• Designed & Engineered IT Solutions and Support for Gov’t, Military, and Business clients.
• Install, configure, troubleshoot, test, and resolve various Hardware & Software related issues, to include Server 2K3/2K8 (AD, GPO, IIS, and SCCM/SCOM/MDT), Win7 deploys, Exchange/Office 365, SQL, Red Hat Linux, and VMware.
• Initialized, Built and Repaired various factory-spec & custom Servers and Laptops/Workstations.
• 100% Travel.