SUMMARY

• Highly motivated and proven high performance in dynamic environments as an information technology professional.
• I can bring over 16 years of experience as a Senior Network Engineer and System/Network Administrator with Help Desk and Hardware Installation experience.
• Network Engineer experience; with an emphasis on Cisco, Juniper and Citrix which includes firewalls, routers, switches, load balancer and wireless access points.
• Design philosophies and telephony experience as well such as Cisco call manager.
• System Administration experience with rack/stack and break/fix and storage server management, various Microsoft solutions, data backup, application security and group policy implementations.
• Has exceptional focus on internal and external customer service. Hardware Installation Specialist who can built CPUs from scratch and hardware upgrades as well as conduct remote imaging and software upgrades. Ability to manage multiple projects and personnel with multiple activities and tasks simultaneously to meet deployment dates.
• Executing and managing network initiatives in an enterprise environment.
• Experience with enterprise SAN, disaster recovery and backup solutions.
• Experience with rack/stack, install/update and break/fix of servers.
• Data Backup and Recovery with Acronis, Norton, NovaBACKUP
• Administrator tools such as Net Tools, Offline NT Password, Total Commander, BartPE, Ultimate Boot CD, SuperScan
• Experience with Cisco VoIP Phones 504G, 7942G, 7965G, 7935CS, 7936CS
• Experience with Cisco Security ASA 5500, 5505, 5510 and 5520
• Experience with Cisco ASR 1001, 1002 - X, 1004, 1006, 1013, 9001, 9010 and 9904
• Experience with Cisco Routers 2621, 2851, 4451-X, 3845, 7201, 7204 and 7206 VXR, 7606, and 7613
• Experience with Cisco Switches 2851, 2960, 2960S, 3500, 3550, 3560G, 3650, 3750, 3750-X
• Experience with Cisco Integrated Catalyst 3650 and 3850
• Experience with Cisco Standalone Catalyst 8500, 5700 and 5500
• Experience with Cisco Nexus 2300, 3548, 5500, 5548, 5600
• Experience with Cisco Nexus 7010, 7018 and 7706 and FabricPath
• Experience with Cisco UCS 6332
• Experience with Cisco Identity Services Engine
• Experience with Catalyst 6504-E, 6506-E, 6509-E, 6513-E and 4500E Chassis
• Experience with Juniper EX 2200, EX 4200 and EX4550
• Experience with Juniper SSG140, SRX1500, SRX340
• Experience with NetApp CN1601 (CIFS)
• Experience with Citrix SDX Appliance
• Experience with Citrix NetScaler Instances
• Experience with F5 BIG-IP appliances 12250V, 1000, 5200V
• Experience with F5 BIG-IP Viprion 2250, 2400m 4480 and 4800
• Experience with F5 BIG-IP Load balancing 10200V, 7200V, 4500, 3900, 1500 v9, 6800 v9, 2000s
• Experience with Checkpoint Firewalls 1100, 2200, 4200 with R75 - R77
• Experience with Superconductor Audi System, ATCA Virtualization Recording and Playback of Audio and Videos during and after missions.
• Experience with Remedy and Footprints tickets and resolutions.
• Experience with Kace 1000 ticketing and resolutions.
• Experience with Kace 2000 network software installer.
• Experience with ChangeGear implementation tracker.
• Experience with VMware vSphere up to Version 6.0.0 built 9154154
• Extensive knowledge with Remote Desktop support with VPN remote access such as Citrix VPN with Norton authentication and RSA token access.
• Extension experience with remote help using Bomgar, ZOOM, GoToMeeting, and Cisco WebEx
• Extensive knowledge of BMC BladeLogic.
• Extensive knowledge of iHealth services as well as SCOM certificates renewals.
• Performing network traffic forensic analysis, utilizing packet capturing software like Microsoft Network Monitor and Capsa Packet Sniffer to isolate malicious network behavior and to identify unauthorized network use and insecure network protocols.
• Install, maintain, and optimize user workstations ranging from Windows9x to Windows 10, servers including windows server 2003 thru 2012 R2, exchange server 2000 thru 2016, Ventrilo, Adobe breeze, LAMP servers, SharePoint Portal Server 2001-Microsoft SharePoint Server 2010, and VMware clustering; ensuring minimal downtime of critical services.
• UNIX and Linux Administrator as well as Shell Scripting.
• Responsible for planning, organizing and directing a staff of personnel in the installation, implementation, maintenance and operation of territory-wide telecommunication equipment and networks, development and installation of new sites and facilities.
• Experience configuring, deploying, supporting expansion of network services OSPF, EIGRP, RIP, NAT, DNS, DHCP, BGP for Autonomous Systems, VOIP, SMTP traffic, Cisco IP Telephony Systems such as Cisco Call Manager and Unity Families, Voice Gateways, SNMPv3 for network traffic monitoring, Cisco ASA, Cisco WLC, Cisco Data Center, Virtual Port Channels and Virtual Device Context with Nexus, Bluecoat, Solar winds network tools, streaming and recording tactical traffic through multiple data paths consisting of satellite communication, line of sight RF and LMR, and strategic means to provide maximum availability.
• Experience with Cloudflare DNS, DNSMadeEasy, GoDaddy, UltraDNS
• Experience with Thruk, Nagios, ipMonitor and PRTG monitoring tools.
• Travel to remote sites to install satellite communication assisting clients while managing project teams ensuring all systems are performing to specifications and emergency COMSEC plans are in place.
• Assist network engineers with installation and deployment of new CPN/JNN nodes providing secure telecommunications to remote sites.
• Maintain unit-level as well as Division-level AD, exchange, and telecommunications equipment
• Strong experience with Cisco network solutions designing and building MPLS network clouds, leveraging Cisco network devices, implementing WAN infrastructures and working with VPLS.
• Over 16 years of hands on experience with network engineering who can build, network and maintain a network with over 5000 users, with CPUs, Laptops, Mobile Devices, Local and Remote service support with experience with on call support.

PROFESSIONAL EXPERIENCE

Confidential, Denver, Colorado

Senior Network Engineer

Responsibilities:

• Supported over 4000+ physical and virtual servers in two different data centers and two different office locations.
• Supported over 100+ network devices in two different data centers and two different office locations.
• Built current Authentication Authorization and Accounting method for all Networking gear with use of AD credentials with Cisco ISE.
• Conduct quarterly Networking audits for changed, implementation and security.
• Services using Footprints to track tickets and ChangeGear to manage changes.
• Built and applied networking configs for new client builds, client decomm.
• Built networking changes for over 500+ networking changes per year which includes routing, switching and firewall changes.
• Managed networking client and internal certs.
• Supported 24/hr Enterprise Disaster Recovery operations and DR testing.
• Conducted 24/hr on call support once a month to assist with additional team duties.
• Conducted networking support for companywide tls1 disable implementation using load balanced sites.
• Spearheaded company wide implementation and management of site SecHeaders using load balancer rewrite.
• Helped to support over 200 users with VPN access using Citrix VPN and Norton Authentication via the Phone app or computer plugin.
• Conducted firmware upgrades for various Cisco and Juniper switches and firewalls in both data centers and office locations.
• Configured Cisco and Juniper devices for new site deployments and end of life cycle.
• Work with Cisco, Citrix, Netapps and Juniper vendors directly to troubleshoot and fix issues and or device replacements.
• Helped to migrate and manger vSphere host and clusters for maintenance or to balance servers.
• Utilized Microsoft Office Suite which included Outlook, OneDrive, Word, Excel, MS Skype, PowerPoint as well as Teams.

Confidential, Colorado

Senior Network Admin/Engineer

Responsibilities:

• IP Engineering/Systems Architect
• Supported over 50 virtual servers
• Supported over 20 physical servers
• Services using Thruk, Solarwinds and Nagios.
• Created and implemented networking configs.
• Conducted Quarterly server and computer patches and maintenance using Kace 2000 and manually patching.
• Supported 24 hour Enterprise Disaster Recovery operations.
• Conducted 24 hour On Call support
• Troubleshoot and resolved Kace 1000 tickets in a timely manner.
• Install, uninstall programs using the Kace 2000 remotely across two states.
• Manage users and devices on all serves with Active Directory
• Supported over 200 users locally and remotely with Cisco Call Manager.
• Re-programed, upgrade firmware for various Cisco and Juniper switches.
• Configured Cisco and Juniper switches for new site deployments.
• Maintaining and troubleshooting of Cisco and Juniper devices.
• Migrate shared drives using group policies.
• Supported end users utilizing Bomgar to help fix issues with remote machines.
• Utilized Microsoft Office Suite which included Outlook, Word, Excel MS Lync, and PowerPoint.

Confidential, Dallas, Texas

Senior Windows and Network Admin

Responsibilities:

• Supported over 2000 virtual servers
• Supported over 800 physical servers
• Services using iHealth, as well as iHealth SCOM certificates renewal.
• Maintaining and troubleshooting of Cisco to include Cisco Nexus 7018, 7010.
• Helped to re-program, upgrade firmware for various Cisco and Juniper switches
• Created and assisted in modifying networking configs
• Conducted weekly server and computer patches and maintenance using SolarWinds Patch Manager.
• Team lead for 24 hour Enterprise Disaster Recovery operations.
• Conducted 24 hour On Call support
• Built over 100 servers and assisted in configurations and adding them to the network
• Troubleshoot and resolved over 650 tickets with a 98% success rate.
• Helped to manage users and devices on all serves with Active Directory
• Utilized Microsoft Office Suite which included Outlook, Word, Excel MS Lync, and PowerPoint.

Confidential, Denver, Colorado

Senior Windows and Network Admin

Responsibilities:

• Supported over 3000 physical servers
• Supported over 1500 virtual servers
• Maintaining and troubleshooting of Cisco devices to include Cisco Nexus 7018’s, 7010
• Helped to re-program, upgrade firmware for various Cisco and Juniper switches
• Supported 24 hour Enterprise Disaster Recover operations service until completion.
• Added and removed users with Active Directory for all supporting servers
• Conducted Remote desktop support for 24 hour On Call assistance using VPN services.
• Completed over 3200 Remedy tickets in support of physical and virtual servers
• Experience with BladeLogic to perform patching and maintenance of virtual and physical servers.
• Services using iHealth, as well as iHealth SCOM certificates renewal.
• Performed migrations as well as hosting services daily
• Performed over 300 server Decommissions
• MS Exchange, Outlook, Pointer Point, Access, Excel, Info Path and MS Lync
• Active Directory in support of Quest ADMT as well as creating new users and accounts to access to specific servers.