Freelance IT Contractor Resume

SUMMARY

More than 20 years of experience in leading, developing and delivering Retail Enterprise IT Projects. An IT professional committed to a high level of integrity and professionalism with experience in business analytics, problem solving skills, excellent communication skills and able to see the big picture while paying attention to small details.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Freelance IT Contractor

Confidential

Responsibilities:

Self employed Contractor working with Service Providers delivering wide scale projects
Some projects included Dunkin Donuts NCR 1535 upgrades, Moe’s Southwestern Grill Aloha Systems NIC Conversion.
Detailed information furnished upon request.

Confidential

Oracle XStore CMDB Coordinator

Responsibilities:

Maintain and Manage CMDB systems Properties Files for all LV America’s Stores
Manage XStore staging team in testing, functional verification and performance criteria
Coordinate Oracle XStore go live dates\installs with field installation team
Assist in resource management, logistics planning and service reviews; synchronized subcontractors w/ LV requirements ensuring service delivery
Organize the testing and verify functional, operational and performance criteria
Build KPI dashboards that improve the accuracy and precision of the project
Responsibilities also included HP XStore hardware inventory control and management
Coordinate ATT Circuit decommissions and Meraki Migrations for all Americas sites
AVPN, EVPN, Netgate and WAAS, Cradlepoint & PepWave disconnects

Confidential

POS Network Validator

Responsibilities:

Confidential

MDM\Store Systems Engineer

Responsibilities:

AirWatch Global Administrator for entire chain of Ascena stores
Mobile Device Management supporting 5,000+ Apple devices
Digital Signage of 3 rd Party Vendor IPA’s - Apple Developers Provisioning Profiles
Coordinate implementation of ORPOS RSIM for both release 1 and 2
Manage ORPOS & Mobile device projects within a geographically distributed network of stores, coordinating hardware staging, delivery and installation.
Manage Oracle Retail full life cycle implementations (all versions from 8.x up to 14.x)
Manage and coordinate all Internal software deployments via AirWatch MDM
Integrate and implement new processes and solutions into existing system landscape
Manage and monitor WiFi system communication via Cisco Meraki dashboard
Responsible for handling all vendor agreements and using SLA’s to find solutions
Responsible for reviewing all new vendor contracts and developing business guidelines for each vendor.
Create Roadmaps and Playbooks on pending and future projects

Confidential

Point of Sales Systems Analyst

Responsibilities:

Direct Liaison between the business and SAP development
Monitor all incidents that require SAP development research
Manage vendors that provide service to all retail locations & Projects
Provide support to 1st. level outsourced helpdesk (Red Iron Technologies)
Coordinate and maintain all Point of Sale system enhancements
Maintain Hardware Inventory stored at an offsite location by Service vendor
Coordinate lab environment to analyze and diagnose existing hardware\ software issues
Research Vendors and Processes that will be cost effective for the business
Support Projects which provide enhanced functionality within the current infrastructure
Maintain Polling, PLU, Markdowns and Inventory Processes
Role includes Project Management, Vendor relations, Store Relations & Analytical Assessment

Confidential

POS Project Manager

Responsibilities:

Managed all system Installs and enhancements on Fujitsu TP3K running SAP POS 2.3
Responsible for deploying all system enhancements on POS networks
Responsible for testing and approving all POS software enhancements proposed by SAP
Managed POS PCI compliancy on stores systems

Confidential

Project Coordinator

Responsibilities:

Managed the implementation of wireless Networks at Halloween City Pop Up stores
Responsible for establishing network connectivity to all RedBox Routers at remote sites
Coordinated training to District Managers on the wireless Networks setup
Halloween City sites consist of 400 nationwide stores
Coordinated testing resilient mode databases on POS terminals in the case that the networks go into offline mode
Coordinated troubleshooting wireless 3G cards and Access Point Receivers
Responsible for setup, configuration and testing of network devices for Store openings