Engineering Technician Resume
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Alexandria, VA
SUMMARY
- Engineering Technician with proven ability to Install, Troubleshoot and Repair equipment with strong customer service background.
- Performs all work according to instructions in accordance with codes and standards.
- Active learner who applies new information to solve problems and make decisions.
TECHNICAL SKILLS
- Microsoft Office suites.
PROFESSIONAL EXPERIENCE
Engineering Technician
Confidential - Alexandria, VA
Responsibilities:
- Troubleshoot and install HVC, Electrical and Network connectivity.
- Respond to trouble calls using Salesforce CRM application ticketing system regarding Electrical, Computer Network, and HVC issues and others.
- Execute equipment repairs and replacement installations, light fixtures, Heat pumps, Telephone and Network cables.
- Implement preventative maintenance routines, and monitor Fire Alarm and, Boiler Systems.
Network Engineer
Confidential - Washington, DC
Responsibilities:
- Provisioning and Troubleshooting VOIP phones for users.
- Assist with basic network and connectivity troubleshooting.
- Printers and scanners troubleshooting and installations.
- Troubleshooting hardware failures and coordinating with vendors IT support.
- Answer customer phone calls and Ticketing system for support requests.
Engineering Technician
Confidential - Washington, DC
Responsibilities:
- Perform project maintenance and repair work on all electrical, plumbing and HVC.
- Equipment's and systems within the facility and to accomplish all functional duties.
- Implement preventative maintenance routines services in guest rooms, and in Swimming pool areas.
- Monitor Fire Alarm, Boilers and mechanical systems using Computerized Monitoring system.
Business Owner and Manager
Confidential
Responsibilities:
- Managed the daily operations of employees, inventory checks, supply ordering and client relations.
- Established relations with importing companies to import general electrical products from countries like Dubai, China etc…….
- Demonstrated product knowledge on merchandise features and benefits to maximize sales.