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Systems Administrator Resume

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SUMMARY

  • Twelve years of experience as a Systems Administrator.
  • Utilizes prior 8 years of prior military experience gained from Satellite and Wideband Communications and Telemetry Systems career field. CompTIA A+, Network+, and Security+ certified. Microsoft Certified System Administrator certified, Microsoft Exchange 2010 course completed.
  • OpenText Content Server v16 Certified Systems Administrator
  • Microsoft Windows Server Systems Administration.
  • OpenText Enterprise Content Management System Administration (aka “Livelink” and ”Content Server”)
  • Microsoft Windows Client Operating System Administration.
  • Web Administration - Microsoft Internet Information Services and Apache Tomcat
  • Microsoft Server/Client operating system security. IATII compliant. Familiar with Retina/ACAS and “STIGs”
  • Software Disaster Recovery Administration (Acronis, Symantec, Norton).
  • Information Systems Help Desk Support - Training,
  • Engineering - Designs, tests, maintains architecture, application, and training documentation.
  • Hardware/software troubleshooting (CompTIA A+ and Network+ certified) - printers, servers, workstations

TECHNICAL SKILLS

Microsoft: Windows Server 2003/2008/2016 , Exchange Server 2003/2010, Windows XP. Server 2016 (MCSA in progress). Azure AZ-900 scheduled 2019Oct.

OpenText: Content Server v16 Certified Systems Administrator Courses completed Directory Services Administration course (2018), OpenText Archive Server Administration (2018), Workflow Design (2016), Forms Design (2016). OpenText Livelink (Content Server) System Administration Course (2012).

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

  • Supports Defense Logistics Agency (DLA) Document Automation Content Services (DACS) with OpenText Content Server software in testing and production environments in various libraries consisting of Microsoft Windows servers on and off premise using various web servers.
  • Supports Cloud Based Enterprise Document Scanning (CBEDS) project for DLA - provides CBEDS/Ephesoft support for its operators with tasks ranging from software installation and settings, troubleshooting, training, and reporting.
  • Supports Joint Strike Fighter (JSF) customer effort in migration from OpenText eDOCS to OpenText Content Server; performs system administration, testing, training, and documentation. This project consists of standing up a Development, Test, and Production systems in isolated environments on premise, consisting of Microsoft Servers running on various web servers, and standing up and configuring MS SQL Servers for each environment. Provides training on all topics related to the OpenText products to users & administrators as requested.
  • Supports Department of State project - member of team responsible for upgrading and training customer’s OpenText Content Server product to the latest versions. Project consists of standing up test and production environment using MS Windows Servers and using various web servers, in segregated environments.
  • Supports Prince George County’s project - member of team responsible for ad-hoc training and maintenance of the office personnel and OpenText products. Upgrades customer environments (test and production) from out of the box version to current versions.

Confidential

Systems Administrator

Responsibilities:

  • Maintains OpenText Content Server system for U.S. Army Medical Research and Material Command (USAMRMC) and all of its Microsoft Windows 2008/2012 servers in their test and production environments on premise.
  • Provides customer support to OpenText Content Server users.
  • Migrated OpenText Content Server DEV/TEST/PRODUCTION environments from hardware to virtual Microsoft Windows Server 2012 virtual machines to lower costs and simplify application management.
  • Implemented OpenText Content Server application Single Sign-On (smartcard) authentication to update and address security issues.
  • Administered OpenText Content Server: User/Groups, security, updates, testing, LiveReports, WebReports, Workflows, and Search Administration.
  • Migrated then consolidated a nearby OpenText Content Server site for another customer into USAMRMC Datacenter; saved government funding as previous administrator nor any other resources were available to migrate data, database, files and outdated application and to a currently supported environment. Migration also required standing up new Microsoft Server 2012 servers using various web server technologies such as Microsoft Internet Information Services and Apache Tomcat.

Confidential

Systems Administrator

Responsibilities:

  • Maintains Livelink system for U.S. Army Medical Research and Material Command, and all servers that make up the Livelink system.
  • Provides customer support to Livelink users.
  • This position was a temp to hire position (6 months) that brought me to Confidential .

Confidential

Web Systems Administrator

Responsibilities:

  • Same roles and responsibilities as previous employer, with a focus on OpenText Content Server Administration.
  • Primary Role - Confidential Content Server Systems Administrator. Manages and maintains five (5) Livelink servers; 3 clustered (load balanced) production servers (one of which was a Livelink Archive Server) and two test servers, serving an application for 2500 NMCI ( Confidential Marine Corps Intranet) users nationwide. Servers included Livelink web servers (load balanced), and Livelink Admin server, connected to Oracle Databases.
  • Livelink Administrator directly involved in all maintenance actions, including upgrades, migrations, patches, testing/validation; upgraded every Livelink server from Upgrade 1 to Upgrade 12 (released ~quarterly from OpenText); upgraded Oracle Client from v10 to v11; upgraded web server from IIS7 to 7.5; upgraded Java Client version 6 to 7.
  • Livelink Administrator maintains security posture of system IAW DoD compliance to maintain system Authority to Operate (ATO). This includes maintaining DISA Application Security, Web Server, Web Site, Java, Application (OpenText) best practices, Web Browser, Operating System, to include all documentation, testing, and maintaining configuration management.
  • Works with Confidential application developers; runs database queries (and Livelink LiveReports), maintains Livelink Users and Groups administration (Livelink Object Import/Exporter); fine tunes Livelink application/servers for best user experience (vs waiting for user trouble calls) using application monitoring utilities (web stats, system monitors, etc).
  • Additional duties: works with Confidential Data Center; monitors and resolves application trouble tickets by directly supporting it users; maintains system performance by resolving issues with minimal downtimes; participates in testing events/User Acceptance Testing events; contacts vendor for support when bugs are found for a solution; conducts training for system users.

Confidential

Web Systems Administrator

Responsibilities:

  • Member of team responsible for installation, configuration, testing, troubleshooting, and maintaining over 100 Confidential web sites residing on 80+ servers.
  • Member of team responsible for securing web servers, and web sites IAW DoD security policies (DISA).
  • Web application administrator - responsible for installation, configuration, securing, and maintaining of COTS web applications
  • OpenText Livelink Content Server Administrator; responsible for implementation, testing, and maintenance of application for Confidential .
  • Confidential Workload Management System (WMS) Administrator; Working with a development team, responsible for server administration of this custom application for Confidential . Roles include operating, monitoring, testing, maintaining, as well as ensuring compliance with DoD security standards.

Confidential - St. Inigoes, Maryland

Information Systems Administrator

Responsibilities:

  • Systems Administrator; designs, performs test and evaluation, implements, deploys, and maintains IT systems.
  • VOIP/ROIP Technician; utilizes technology background to design, test, troubleshoot, and maintain network appliances. Operates various Type 1 cryptographic devices.
  • Information Assurance Technician II; DoD 8570.1 compliant; appointed as System Administrator by government officials; appointed as Trusted Agent of Confidential 7.2.6; participant of team responsible for Certification and Accreditation of systems.
  • Software Manager; performs research/cost analysis, software licensing and tracking, and product evaluation and implementation of software/hardware.
  • Software utilized in systems includes Microsoft Windows 2000/XP/Vista/7, Windows Server 2003 and 2008, Microsoft Exchange Server 2003-2010, various disaster recovery products, and dozens of other custom radio applications.

Confidential - Lexington Park, Maryland

Electronic Systems Technician

Responsibilities:

  • Systems included any combination of AM, FM, HF, SW, and television transmitters including audio/video systems and test equipment.
  • Utilized: transmit/receive equipment (modulator, exciter, amplifiers, and antennas), audio/video equipment (media players from VHS, DVD, cassette, mini-disc, betacam, DVCAM, including Non Linear Editing (NLE) equipment using Avid Adrenaline video editing software and hardware (RAID array and computers).
  • Program involvement includes fabrication, troubleshooting, and testing individual equipment to system integration. Conducted system field testing, wrote manuals/procedures for system operation and testing up to system deployment for customers.

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