SUMMARY

• Proven leader, project manager, strong security background, strategic - minded, solution-driven, and team empowering team player.
• Over 13 years of demonstrated success in I.T., driving business process improvements and I.T. transformations for business success. Strong experience with enterprise, publically traded companies, and most I.T. business type regulations.
• Demonstrated expertise in all core business functions from strategic planning and concept development through system architecture, engineering, domain administration, and training of Domain Admins, Tier 2, Tier 3 technicians, and analysts
• My strength is multifaceted due to my vast technical background and security compliance, strong team spirit, and dedication to success of the business.

TECHNICAL SKILLS

Linux: Red Had Enterprise Linux (6.6, 7); CENTOS

Scripting: PowerShell, Python

IAM: CyberArk, RSA

Server Hardware: Dell Stand-a-lone, and blade; HP Stand-a-lone, and Blade Chassis, Cisco UCS (FlexPod), and bare-metal; etc.

Storage: NETAPP (NFS, SAN); Dell (SAN); HP (SAN, NFS) Hitachi (SAN), EMC (SAN); Etc.

Virtual: Citrix XenApp (5.0, 6.0, 6.5); VMware (3.X, 4.X, 5.X, 6.0, VRA Automation, VRO, Chef, VROPS); VEAM; OpenStack; HyperV, Private Cloud (FlexPod, VBlock), Public Cloud (AWS - Working on AWS Certification, GoDaddy), Muliti-Geosites, DR, FaultTolerance, SRM, Multi-Site Multi-domain Multi-Forest)

Networking: Cisco, Dell, HP, Extreme, F5, Palo Alto; InfoBlox, SolarWinds, Splunk.

VOIP: Cisco, Avaya, Shoretel

Disaster Recovery: Veritas NetBackup (Tape Library, Disc Library, Archive sites), Multi-Geodispersed Data Centers, Fault Tolerance, High Availability, Active/Active, Active Passive, DR Architecture, Engineering, Implementation, and Testing

Compliance & Practices: CIP, SOX, PII, PCI, HIPAA, ITIL, HITRUST

PROFESSIONAL EXPERIENCE

Confidential

Sr. Systems Engineer/Administrator

Responsibilities:

• Automating CentOS scripting
• Scripting processes in bash, and python
• Documenting process, and infrastructure

Confidential

Sr. Systems Engineer

Responsibilities:

• Data Center migration engineering.
• DR architecture, engineering, implementation on all levels of HA, FT, Active/Active, Active/Passive planning, engineering, and implementation.
• SRM engineering, deploying, and administration.
• Technical project manage application migration projects.
• Write technical documents.
• Splunk logs
• Load Balancers
• F5 DR re-architecture, engineering, and implementation.
• Collaborated with steak holders in order to complete, previous to my arrival, stalled DR projects.
• DNS - Solar Winds IPAM, and DNS
• Statistics
• Migrations.

Confidential

Virtualization Infrastructure Engineer

Responsibilities:

• Data Center migration engineering.
• Solar Winds IPAM and DNS
• SRM engineering, deploying, and administration.
• Technical project manage application migration projects.
• Write technical documents.
• Disaster recovery engineering, and architecture of colocation data centers.
• Fault tolerance, high availability, active/active, active/passive application plans and documentation, DR Testing.
• Used splunk logs for engineering.
• Engineered Splunk for new data centers.
• Engineered Palo Alto FWs
• CyberArk and IAM Engineering
• Followed and complied with PII, PCI, ITIL
• Contributed in created, updating, and enforcing compliance and security practices across company technical platforms.

Confidential

Infrastructure Engineer, Sr.

Responsibilities:

• Migrate VMware vSphere Infrastructure to 6.0.
• Upgrade all HP Blade Chassis to current firmware, and retire old chassis.
• Cisco UCCE data center migration - Technical Lead Infrastructure Engineer for project
• Documenting call scripts
• Engineering servers to build out Cisco CC.
• DR planning, and engineering
• Migrating acquired VOIP systems between data centers.
• Followed and complied with HIPPA, SOX, PII, PCI, ITIL, HITRUST
• Contributed in created, updating, and enforcing compliance and security practices across company technical platforms.

Confidential

Cloud Automation Engineer

Responsibilities:

• Engineered CyberArk POC, DEV, QA, and Production, in all primary data centers, and all domains
• Installed all application components. (Due to lack of resources, and my access)
• Contributed in configuring all initial PSMs for all environments including POC. (This was due to lack of resources)
• Tested all environments with vendor, and helped administrate the CyberArk Environment.
• Created better access to CyberArk web portals with Remote Desktop Farm to controlled and Corporate environments. Created new company standard for Remote Desktop Server Farm.
• Quickly excelled in areas assigned, rose above expectations, and streamlined tasks for better time management.
• Engineered fully automated server infrastructure for multi-domain, multi-site projects utilizing HA, FT practices.
• Managed small to large infrastructure projects.
• Provided high level customer service for small to large projects, while implementing engineering best practices.
• Built strong working relationships with other project supporting teams to streamline project tasks, and eliminate project bottlenecks.
• Strong in and out of the box strategic engineer, which enabled me to keep projects on-track, or take projects that here handed to me stalled and get them back on track and on schedule.
• Showed strong leadership from the middle of the team, and always willing to pitch in to complete a project.
• CIP (Critical Infrastructure Protection) certified by APS
• Helped with implementation of O365.
• Engineered, implemented InfoBlox in new environments.
• Used InfoBlox on a daily basis to engineer networks and IP ranges for compute and storage environments as well as WAN.
• Implemented VEAM in our VMware virtual environment to manage snapshots and temporary backups.
• Used Splunk for engineering.
• Engineered Palo Alto Firewalls

Confidential, Tempe, AZ

Sr. Team Lead Systems Administrator

Responsibilities:

• Team lead administrators on all system infrastructure and lead in all system migrations for company-wide merger of three companies into one system infrastructure.
• Provided technical support and problem resolution on complex issues in all of the following areas: Systems (Windows systems, VMware data center 5.5, VDI, Shoretel VOIP, and Storage.).
• DR planning, and management.
• Shortel VOIP administrator and Engineering call flows, Contact Center, and call record archiving.
• Managed small to medium-sized projects and portions of large projects. Including migrations for merger of three companies after acquisition
• Identified and recommended opportunities to improve and enhance communication services for internal and external end users to upper level management.
• Performed traffic analysis and capacity analysis of network systems.
• Participated as a department resource for all system related projects.
• Provided high level customer service to internal users
• Provided technical direction and training to junior Technical Services personnel.
• Followed and complied with SOX, PII, PCI, ITIL
• Contributed in created, updating, and enforcing compliance and security practices across company technical platforms.

Confidential, AZ

Sr. Infrastructure Engineer/Sr. Network Engineer

Responsibilities:

• Architected, engineered, and administrated network infrastructures that include, switches, routers, firewalls, manage MPLS, and redundant data trunks between site and data center, and administrated network filters (SPAM content, and IPS), administrated network security logs, and PBX Avaya phone system. Plan and implement disaster recovery procedures, and policies. Administrated disaster recovery systems.
• Provided technical support and problem resolution on complex issues in all of the following areas: networking (Dell Switches to Extreme), systems (Windows, Linux, and VMware 5.1), architecture and desktop environment (Windows).
• PBX Avaya digital administration.
• Managed small to medium-sized projects and portions of large projects and assist in resolving issues and planning for new applications and services.
• Identified and recommended opportunities to improve and enhance communication services for internal and external end users to upper level management. (Recommended Upgrades for VOIP, and data strategies for traveling users, remote users, direct report recommendations to executives)
• Developed the overall network strategies, designed, upgraded, deployments, retirements and troubleshooting of components that make enterprise network infrastructures. (Utilized software for tasks such as: KACE1000, 2000, 3000)
• Created and developed guidelines and procedures for Security, WANs, LANs, WLANs, network services, and security services. (Managed MPLS, User Remote Access, IPS security, Port security and access, LAN security and protocol procedures.)
• Responsible for network communication equipment such as Firewalls (Cisco ASA 5510), Routers (Cisco).
• Performed traffic analysis and capacity analysis of network systems. (Wireshark, Throughput scanning, firewall, and switch logs.)
• Participated as a department resource for all network related projects.
• Provided high level customer service to internal users
• Provided technical direction and training to upper management, and junior Technical Services personnel.