SKILLS:

• Linux (Fedora 18, Ubuntu), Mac OSX 10.6 and latest, Windows XP, 7, 8 and Windows Server 2003 and 2008 R2
• Cisco (IOS, XR,NS"basic" IOS), Juniper (Jr), Routers: Lab ( Physical and Virtual ) environment running mostly Cisco Protocols (BGP, EIGRP,OSPF)
• Virtual Lab running under GNS
• AWS Amazon - virtualization and EC2m
• Applied Security Concepts to Computer and Business Operations
• Maintained Remote Access control systems using VPN technologies
• Managed Incidents as part of an incident response team
• Monitored and applied Vulnerability Management
• LAN, LAN-WAN, WLAN Networks
• Hardware and Software service and support
• TCP/IP and the OSI Layer model
• IPS, Application based firewalls (knowledge)
• Create and provide detail reports to customers
• Coordinate with customer with any future projects
• Supervised IT projects that included research, requirements planning, design, implementation, and user

WORK HISTORY:

Confidential, Phoenix, Arizona

Responsibilities:

• Responsible for the installation, configuration and maintenance of networked information systems.
• Communication to all levels within the organization as well as Business Partners. knowledge of BGP,EIGRP, IP strategies and all aspects of Cisco.
• Excellent verbal and written communication skills. Broad overall network experience.
• Troubleshooting Network connectivity and access but not limited to: WAN access
• Routing and Switching o Escalate to vendor as well as other tiers within the organization o Proficient with Cisco/Juniper
• Work with business partner "AKAMAI" for the mitigation of Denial of Service
• Partner connections/services
• Telecom Providers o Xnet - Failover to test current services as well as network path
• Load Balancing
• F5 - Troubleshooting o Move services in and out of load o Verify configuration to meet company's guidelines
• Wireless Confidential - Basic troubleshooting - Client connectivity issues
• DNS, DHCP, Proxy
• Operational and logistical Services
• Splunk for troubleshooting daily issues as well as to detect and block anomalies
• Ability to train/mentor support resources
• Python Script
• Worked with Systems teams to automate some of their services o BGP Verification across all WAN/LAN/Branch routers o Interface audits for any errors o DDoS o MarketData
• DDoS Operational Strategy
• Threat Intelligence Analysis and Sharing o Monitoring and Detection 24x7 o Playbook review and updates o Solutions Monitoring, Detection & Mitigation

Confidential, Herndon, Virginia

Jr Network Security Engineer

Responsibilities:

• Splunk firewall log analysis
• Arbor maintenance (new version, testing and config guides
• Train CDC "DDoS Support team" on DDoS attacks and to mitigate EPC as well as Confidential infrastructure
• Prepare for roadmaps meetings in deploying Arbor changes o Fine tuning MOs
• DDoS Auto Mitigation /32s Only
• IPAM - Ip inventory
• Run test scenarios using BreakingPoint
• Troubleshoot complex routing issues, issues related to BGP, VPN, ISP peering issues, Netflow, SNMP, GRE tunnels, etc
• Lab Remote Access Redesign
• Build new bastion host on dedicated hardware o Re-engineer lab desktop networks and place behind Palo Alto Firewalls o Build new VPN solution using Palo Alto Firewalls (to replace aging Netscreen solution)
• Redesign and rebuild Arbor TMS (3550 and 5000 TMS)
• Redesign TMS path for best solution to forward clean traffic back to CPE
• Python - Network Automation - Designed and created specific network automation scripts for:
• Work with NetOps to cleanup rules on production FW's or identify risky rules o Network automation based on Python and CloudShell

Confidential, Reston, Virginia

Network DDoS Engineer

Responsibilities:

• Responsibilities are from provisioning the customer ground up, configuration of Netlfow, GRE tunnels and BGP.
• Monitoring, troubleshooting and setting a baseline of the exported Netflow, Sflow to optimize monitoring.
• Among other responsibilities is to escalate accordingly to the customer based on the analyzed traffic and report if malicious, as well as support internal infrastructure as well as DDoS customers.
• Understanding of Networking/IP
• Understanding of Sub-netting, DNS, and BGP
• Troubleshoot complex routing issues, issues related to BGP, VPN, ISP peering issues, Netflow, SNMP, GRE tunnels, etc.
• Strong troubleshooting and problem solving skills.
• Strong documentation skills.
• Arbor
• Configuration of Netflow and SNMP o MO configuration
• Baseline
• Netflow Tuning
• Configuration Audits
• Mitigation changes
• Communicate with the customer and other organizational departments in regards to possible DDoS incidents
• Involved in full life-cycle of provisioning new DDoS customers to include, providing customer with router configurations for establishing BGP, GRE Tunnels and Netflow monitoring as well as both BGP and DNS mitigation testing and establishing baselines for setting thresholds for monitoring
• Work with internal teams and customers to troubleshoot network connectivity and monitoring issues and coordinate mitigation efforts.
• Using various tools, analyze alerts for malicious activity and attack patterns. Present findings to customer and initiate mitigation if necessary.
• Identify attack vectors while analyzing packet captures and apply counter measures to ongoing mitigations.
• Provide research and documentation to customer based on current DDoS attack vectors and our ability to mitigate such attacks.
• Operate effectively in a stressful, high impact scenario
• Maintain DNS records
• TLD .Gov. backend support
• Assist customer in setting AWS (Amazon) ELB - EC2 -(API notification)
• Main roles are to provision customers under Cisco and Juniper for BGP, update ACLs, GRE and monitoring. (Troubleshoot connectivity if necessary).
• Technical Support Representative II (TSR II )
• Replicate customer environments to identify root cause
• Analyze complex customer issues to identify problem area(s) and recommend and take corrective action
• Provide superior technical service and build successful long-term relationships with external clients to ensure customer loyalty
• Actively support achievement of team goals, objectives and compliance with contractual service level agreements(SLA)
• Quickly adapt to new technology and terminology - 2 years plus of technical/customer support experience
• Performing backups, maintaining MySQL server
• User management: Created, added, removed, and updated user account information, applied security group policies, and rest passwords
• Responsible for security of information, network, and systems
• Continued problem solving and troubleshooting issues with a multinational organization
• Ensured the network infrastructure maintained continued availability
• Analyzed system logs and identified potential issues with computer systems
• Provided Hardware and Software Systems support
• Applied operating system updates, patches, and configuration changes
• Installed and configured new hardware and software
• Created and maintained backups of essentials systems