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Network Support Trainee Resume

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Atlanta, GA

TECHNICAL SKILLS

  • Windows Server (2016 and 2019), Windows 10, 8.1, 7
  • Active Directory (Managing OUs, Users and Groups, Group Policy)
  • Linux and MacOS Experience LAN + WAN Support
  • TCP/IP Configuration, Subnetting, DNS, DHCP
  • Cloud Services Administration
  • Hardware Initialization, Installation and Removal
  • Hardware & Software Troubleshooting, Infrastructure Support
  • OSI Layer - Based Troubleshooting Process
  • Change Management (Updates, Patches, Deployments, Backups), knowledge of SCCM
  • Installing OS and VMs
  • TCP/ IP Configuration
  • Hardware & Software Troubleshooting, Infrastructure Support
  • Subnetting
  • OSI Layer - Based Troubleshooting Process
  • Cloud Services
  • Installing OS and VMs
  • CSXT Payroll System
  • CSXT Production Reporting System
  • Performance Optimization
  • Profitability Improvement
  • TIMRS Reporting System
  • Data Management/Analysis
  • CSXT Oracle Computer System
  • Class A CDL

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, Ga

Network Support Trainee

Responsibilities:

  • Windows Server (2016 and 2019), Windows 10, 8.1, 7
  • Active Directory (Managing OUs, Users and Groups, Group Policy)
  • Linux and MacOS Experience LAN + WAN Support
  • TCP/IP Configuration, Subnetting, DNS, DHCP
  • Cloud Services Administration
  • Hardware Initialization, Installation and Removal
  • Hardware & Software Troubleshooting, Infrastructure Support
  • OSI Layer-Based Troubleshooting Process
  • Change Management (Updates, Patches, Deployments, Backups), knowledge of SCCM
  • Installing OS and VMs
  • Hardware & Software Troubleshooting, Infrastructure Support
  • OSI Layer-Based Troubleshooting Process
  • Installing OS and VMs
  • TCP/ IP Configuration

Confidential, Woodstock, GA

PROFESSIONAL DELIVERY SPECIALIST

Responsibilities:

  • Safely drive truck to and from destination applying knowledge of DOT driving regulations and area roads.
  • Check loads to ensure product is being hauled in an appropriate and safe manner to adjust to desired level.
  • Keeps equipment in acceptable condition of cleanliness using approved cleaning materials and supplies.

Confidential, Atlanta, GA

FOREMAN SUPERVISOR

Responsibilities:

  • Ensure the overall supervision of all onboard crew members.
  • Coordinate work schedules with Railroad EIC, third party contractors and others.
  • Pre-plans work activities with Superintendent to develop best means and methods, including safety action plans.
  • Track job progress and maintain a safe and clean workplace.
  • Reviews all contracts, project documentation and plans to ensure that the work in the field is built to the most recent specifications.
  • Plans the day to day operations on assigned project and ensures that proper resources are in place for the timely completion of work, including labor, tools, equipment and material.

SUPERVISOR

Confidential

Responsibilities:

  • Manages the field service personnel who perform on-site services including installation, maintenance and repair.
  • Oversees the scheduling and training of field service representatives.
  • Resolve escalated and repeated troubled issues that may require coordination with other departments.

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