SUMMARY

• Owner/Manager of Side Consulting Business that has gone full time in the past 2 years
• Microsoft Career that spans multiple technologies and industries
• Career involved many levels of business acumen, leadership, training abilities and work that involved the highest levels of positions to the personnel within the IT Infrastructure

PROFESSIONAL EXPERIENCE

Confidential - Chicago, Illinois

IT Solutions and Support

Responsibilities:

• Products Supported: Microsoft Office, O365, Azure / Cloud Services, Performance Monitoring, Virtualization, Security setup and Investigative information as needed per E-Discovery, Cloning, Forensic retrieval of info for clients.
• Provide support, architecture, consulting designs on small businesses (law firms, retail, and consumer home networks)2 that need insight into IT processes.
• Account Management, compiling different solutions that would work for my customer and reviewing them together.
• Assess client’s current IT infrastructure, security footprint (on-prem and MS Cloud technologies - O365 and Azure) some AWS analysis provided in limited scope
• Customers receive analysis of Windows Servers, Domains (Active Directory and Azure Active Directory), Windows patching, backup policies, and physical surveillance systems.
• Mobility is assessed as Active Sync and Blackberry Systems (Multi-Factor Auth, Good/AirWatch, SCCM and End-Point Protection)
• Handle support of HW systems if customer has a need for refresh and upgrades to new technology to support in-house applications for Line of Business.
• Deploy new systems to end users (Windows 10, betas, Office 2010 - Office 2019, O365 One Drive, Skype for Business / Microsoft Teams.
• Recommend best licensing costs and sunsetting of non-supported software.
• Setup and deliver Training on usage of new applications, new security features and deep dive for the in-house technical staff that will support systems daily.
• Assess, Analyze, and attest to Legal discovery in IT matters for Law Firms. Examples would be chain of custody of emails and computer data, and root cause analysis for security breaches.
• Assist and/or installation of camera surveillance systems, alarm functionality and storage for historical retrieval of access to physical premises and computer / resource access.
• Customers are provided with help and assistance from not only the IT infrastructure with HW support and architecture for growth, but also cyber security options in physical camera, biometrics, surveillance security and the impact to the business if the products are not secured themselves and have risks of them being breached.

Confidential

Senior Cyber Security Consultant

Responsibilities:

• Worked with all Microsoft products to help with cyber security threat. This included Azure and O365 Security.
• Perform advanced analysis on threat events, delivering analysis reports (written and verbal) to customers, updating the threat models/threat intelligence in conjunction with MS product teams.
• Deployed all Security Footprint for Microsoft’s cyber package to customers with a focus on multi-forest configurations, securing the high-level assets to the business in Tier structures, and reconfigure “lockdown” of access to these important resources. Role required aligning with the customer and training (turn-key) for customer to administrate.
• Build on Experience: Deep Active Directory and Windows Credential Management experience along with, mitigating Credential Theft threats
• Build & In corporate my Experience: TCP/IP, Windows networks, network devices, malware and/or anti threat, have worked on vulnerabilities and exploits
• Continued with Collaborations internally & externally to Microsoft: Strong oral and written communication, organization and interpersonal skills, combined with analytical skills, reverse engineering, Project Team working relationship, Microsoft support team relationship and training to customers.
• In order to stay current with Cloud, O365, Cyber, and Windows Servers, Exams internally, on Servers 2008 through 2016 were expected. Azure discussions, peer training and RAMP were required. All aspects were continued in order to ensure that MFA, Active Sync, Exchange, RSA, CAC Cards and other servers such as SQL, SQL Clustering, AADS, and connectivity were not affected by the change in Forest and Red Domains, as well as all Tier Domains.
• All positions required PowerShell Scripting Knowledge and exchange performance monitoring to intrusion detection tools.
• Work Relationships with the Business and provide sessions on item capabilities as well as all IT at all levels
• Communications: Audience - multi level (CIO, CFO, IG, General Counsel, IT Managers, IT Administrators) - while conscience of different levels of knowledge of how the technology works.

Confidential

Senior Deployment Consultant

Responsibilities:

• Networking: Dedicated & MPLS Data Circuits, VPNs, Firewalls, TCP Ports, F5’s, & Troubleshooting network slowdowns and IP port problems
• Authorization & Authentication: Active Directory Forests, Active Directory Federation Services, Security Permissions & Authentication, Certificates, Tenants, & Interworking of DNS record types (e.g. MX records)
• Email Migrations: Exchange, Public Folders, Group Calendars, Delegates, Blackberry, Lotus Notes, GroupWise, LDAP structures and migration techniques (Binary Tree, Quest, Messaging Architects, Migration Wiz, etc.)
• Other MS Platforms: Lync/Skype Communications, SharePoint Administration & Implementation
• Base Servers: Windows Server Hardware Architecture, Multiple SAN types, PowerShell Scripting & Problem management, Troubleshooting, & Cleanup
• Cloud Workloads (EMS, Yammer, Lync Online, SharePoint Online).
• Maintain my skills in IT Infrastructure Consulting, Defining Functional Requirements, Architect Specified Infrastructure Model being a self-starter and leader who can work within tight timeframes, & work with minimal supervision and provide results
• Mainstream project lifecycle methodology
• On Several Azure projects, clients who are uneasy or new to cloud will typically look to the IAAS Azure which allows us to install all items for them and give them the Azure suite offered by IAAS -provisioning of machines, security, maintaining storage and running multiple OS/Linux systems while backing up the systems and ensuring a robust system
• Microsoft Azure Cloud Services is part of the purchase process for Microsoft Consulting. After the analysis is complete and the SOW is done, I would come and provide items such as Identity Management, Work though and document DR scenarios if non-existent, (typically since it is a new deployment), provide cross training and test lab configurations for the customer to sandbox failures and work on fixes. .
• Larger corporations with Dev Teams look to have PAAS Setups. As a Consultant, I would deploy the infrastructure for them and based on any SOW, either assist with supporting the Dev process of deploying new applications and assisting with the testing.
• Azure SAAS has not been something that I have needed to install in the past as it is mostly for the company that wishes to have a portal of some kind that can be used to accomplish a goal. This typically would go side-by-side with PAAS and IAAS.
• When cloud deployments using the PAAS setup were complete, the developers were able to use the microservices, Kubernetes, and APIs to analyze what needs to go into Cloud. I Deployed the infrastructure while working closely with the Dev OPS team on supporting them while applications were created during my time onsite for the project.
• One item that was used to help control network traffic in both Azure and O365 were virtual networks. Letting the userbase use the MESH network, and creating the backbone (virtual network), allows velocity pushing of data and allows the best to capture information from Sentinel or SPLUNK for Security captures and auditing.
• Positions with Microsoft required Staff to learn new technologies in order to provide service. This is a consider a ‘RAMP’ and allows staff to solidify the knowledge they had that was not used frequently. Build on Experience: Deep Active Directory and Windows Credential Management experience along with, mitigating Credential Theft threats
• Based on RAMP - Further items that have come during projects at one time or another related to both O365 and Azure, have been Site Configurations, Azure Networks (this also allowed me to work closely with the deep SMEs on network differences that I may have questions on), Azure Network Security Groups,
• Build & In corporate my Experience: TCP/IP, Windows networks, network devices, malware and/or anti threat, have worked on vulnerabilities and exploits
• Strong oral and written communication, organization and interpersonal skills, combined with analytical skills, reverse engineering, Project Team working relationship, Microsoft support team relationship and training to customers.
• Ability to read the audience from CEO to the IT staff and tailor discussions for best understanding.

Confidential

Senior Premier Field Engineer

Responsibilities:

• Active Directory, Versions - 2003, 2008, 2008R2 and 2012 R2. In order to upgrade to the latest version of AD at the time 2012 R2, Exchange 2003 must have been removed from the environment and the Schema updated for Exchange 2010 or above.
• Assisted Exchange Teams with AD infrastructure training and administration. The use of Group Policy to configure new machines on the network by configuring Office, Skype, and other drives needed. This was all prior to O365 inception.
• Exchange Server: Require strong knowledge in legacy and several versions of Exchange server from 2003 through O365 to provide efficient, professional support to the customer.
• Provide guidance, recommendations in reactive and proactive situations Working on one the largest and complex Exchange migration projects: (Exchange 2003/2007 to Exchange 2010 and 2013).
• During my tenure within this position, I created an O365/Azure group to assist my colleagues that were just being introduced to Cloud technologies. This training manual was absorbed into the Microsoft America’s toolkit.
• In Federal government, items of outage call in the head of agencies. These are swat calls. I have worked with the secretary of the VA, and all the Deputies until the issue is fixed. This required authoring a postmortem to be disseminated to all administrative staff
• Federal agencies required me to have multiple historical and knowledge of non-current technology. Items such as VMWare, VMotion, Hyper-V Farms, Blade Farms, Cisco Firewalls, ASA, McAfee, HIPS, IronPort Gateway servers, Riverbed, AD Group Policy, AD Infrastructure Design and DR, and preparation - meaning all Documentation at the level of the customer’s environment in order to prep to move to Azure, and/or O365. Client Machine configurations, analysis and importing data from client machines in order to upgrade Windows Machines.