IT AV Administrator Engineer Resume

PROFESSIONAL EXPERIENCE

IT AV Administrator Engineer

Confidential

Responsibilities:

Crestron devices (DMPS, Touch panel, DM - NVX 350, Audio amplifier) in conference rooms. Shure microphones with follow me technology to enhance voice clarity in conference room. Polycom devices (ceiling microphones with sound structure amplifiers, Group 8000 web camera and RealPresence Trio 8800 phones).
Assist client on site to set up devices (Laptops, PCs and mobile phones) for joining conferences using Zoom, Google Meetings, Microsoft teams, Blue jeans, technology and Polycom to Polycom. Check equipment regularly, replace faulty cables and computers.
Install software on the audio visual equipment, setting up network addresses for each equipment, test and integrate the devices in the AV network.
Create user manual for each conference room and provide support to end users.
Management skills by coordinating multiple people on installation projects.
Valuable customer support on face to face interaction.
Outstanding work under pressure skill by supporting CEO’s and CFO’s diverse applications for video meetings.
Learning multiple communication techniques for dealing with tough people.
I have learned to configure and manage Polycom devices.
Configured Polycom and Cisco phones to integrate with Cisco CUCM
Coordinating multiple teams to set up meeting across the country related to the client needs.
Procure conference licenses to support a large group of participants.
Enhanced people skills based on the strong interaction with executive team members (CEO, CFO, Directors, Managers)

IT AV Engineer

Confidential, Los Angeles, CA

Responsibilities:

Research on the best suitable equipment for each project.
Comparing the devices features to meet the minimum requirements for the specific project.
Install software on the audio-visual equipment, setting up network addresses for each equipment, test and integrate the devices in the AV network.
Leading small team of five members to perform design plans and project installation process.
Interacting with very diverse type of equipment and mastering the technical specification of each one in order to obtain needs requirement and great customer satisfaction.
I have completed eighteen courses in AV field and I have obtained certification and diplomas.
Learn how to program Crestron and Extron devicesSet up Luxor, Net gear, Cisco switches and routers to be compatible with the AV equipment.
I have finished a project that required installation of one hundred AV equipment, PC, network routers and switches that can be remotely accessed through VPN.
Working with building plans for high quality installation of each AV device
Coordinating multiple teams to finish the installation on site.

IT Engineer

Confidential

Responsibilities:

I have been promoted to technical leader.
High level of technical knowledge approached in telecommunication system.
Enhanced ability to work with 3GPP Standards, GSM, UMTS, LTE protocol layer stack.
Advanced multitasking skills analytical analysis of the system state, decisions under pressure, deep understanding of billing system in telecommunications, advanced knowledge about the structure of the telecommunications and Linux operating system.