PROFESSIONAL EXPERIENCE

Confidential, Rockville, MD
Network Engineer (4/12 - Present)
Design and implemented Frame-relay network with ISDN backup on Cisco 3662 Series Routers. Install and configure Routers, Bridges, Terminal Servers and CSU/DSU’s to support WAN links. Troubleshoot ISDN lines; troubleshoot TCP/IP and IPX problems, troubleshooting connectivity issues in multi-protocol Ethernet. Redistribution of routing protocols and Frame-Relay configuration. Deploying and Configuring QOS on LAN WAN. Strong knowledge of various routing protocols including EIGRP, EIGRP, OSPF, & BGP4.
Support to NRC staff for any issues while I/C or in operational issues and resolve it within the SLA timeframe.DWDM, HODXC, Access Network Equipment installation/commissioning and handover to NOC team for service delivery with Acceptance Test sign off.
Contributed to create the Managed service template for telecom managed services which include NOC manpower support, Total NOC management, Resident Engineering, Field support Engineers for I&C as well as routine O&M.
process migration from onsite to vendors SONET/DWDM equipment.
Process documentation for Guidance to new team members for handling the Installation and commissioning of Optical Transport Network efficiently.
Worked on various vendor network elements which included installation/commissioning, IBC/DCN testing, End to end ring test and turn up of Optical network. Defining the testing parameters for various testing scenarios. Guiding the field technicians for the test methods and getting the projects completed on time for traffic commissioning.
Equipment handled: Confidential and different test set for remote optical testing of augmented OC3/OC12/OC48/OC192 cards and shelf.

Confidential, Fort Meade, MD
Optical Network Engineer (7/10 - 4/12)
Lead design engineer for the 30 million dollar city wide fiber optic network. Acted as expert engineer to review SONET equipment from Confidential
Received specific onsite certification and training on SONET products. Tasked to design and provisioned the Fiber topology, SONET layer, VOIP, VLAN and MPLS architecture for the DC Net project. Cisco 2600, 3600, 7200, 7300, 7600, 10720, 12406, GSR, CSR2 routers and 2950, 3500, 3550, 6500 catalyst switches were used for the layer 2/3 switching and routing.
An extremely large and complex MPLS with layer 3 VPN solution was integrated into the city wide BGP and OSPF network. Layer 2 VPNs and IPSEC were integrated into the customer network for security.
Avaya Gateways were installed in each location to provide IP trunking for toll bypass and tie line replacement. Cisco IP phones were used at site locations to provide Converged network services. This project will bring the government agencies together with one unifying fiber optic network.
There are 360 sites serving 80 agencies with 60,000 telephones and over 30,000 data ports, including secure agencies such as Police, Fire, Courts, DDOT, Schools, Libraries, and Hospitals. Responsible for all phases of the data voice convergence initiative.
Used Cisco and Lucent VOIP products and CAC multiplexers with Cisco ONS 15454 and 15327 MSPP boxes to provide data and voice connectivity. Reviewed in detail DWDM, POS, PON, RPR, DPT and TDM as viable alternatives to be considered.

Confidential, LOS ANGELES, CA
Network Engineer (1/07 - 7/10)
Set up NOC/Data Center for (Company) to integrate their ATM, Frame Relay, SONET, T1, and IP networks. Tested, troubleshot and configured Cisco 2000, 3000, 4000, 7000 series routers, the complete line of Cisco catalyst switches and Pix firewalls.
Monitored configured and troubleshot Lucent/Ascend CBX 500, GX 550 and BSTDX 9000 switches, Cienna Broadband equipment, Alcatel DACS, cross connects, and Multiplexors and Nortel DDM 1000 and 2000 SONET gear.
Supplied documentation, escalation, training and standard operating procedures as needed to allow for a smooth transition within the NOC.
Troubleshot down circuits and poor performance using a variety of troubleshooting and monitoring tools. These tools included monitoring with HP Openview, Nortel Preside, and Cienna Multiwave 1600 and 4000 series Sentry software, FireberdATM-T1-T3, T_BERD T-Carrier Analyzer and Lucent Ascend/Naviscore.
Naviscore, Preside, Cienna, Fireberd and Hikemian React were used to test and shutdown and bring up switches and DACS to restore service to downed lines. React was used to change pin assignments in order to bypass bad ports on Titan 532L and 5500 DACS. The React system dealt with dso through ds3 and fractional T1\'s. Fireberd 500, 4000, and 6000 gear and T-BERD 209, 307, and 310 gear were used to monitor, loop and, test ATM, Frame, and T1 circuits.
Worked with local and long distance carriers to isolate and restore service to T1, ATM, Frame, IP, Broadband, Microwave, and Wireless circuits using various tests, loopbacks, and running NNI through looped circuits. Employed MS Excel, Access and Word and Core, FE, and Remedy trouble ticketing and customer order entry software.

IP Telephony and Support
Deployed and managed approximately 1000 Cisco IP phones, Cisco IP Communicator and Cisco ATA devices at corporate and remote locations. Segmented traffic using voice and data VLANs on Cisco 6500 switches at corporate and remote locations for extending DHCP and DNS services to registered Cisco IP phones.
Implemented low-latency queuing to provide a quality-of-service (QoS) mechanism for voice traffic traversing across the WAN between corporate and remote locations. Coordinated with service provider to verify QoS implementation is processed by managed WAN and committed access rate is within contract accordance at each remote location.
Implemented MGCP and H.323 for registration of Cisco voice gateways at remote locations with a centralized Cisco Unified Communication Manager (Callmanager) cluster at the corporate location. Configured MGCP fallback and Survivable Remote Site Telephony (SRST) on Cisco voice gateways for providing redundancy of voice services to registered Cisco IP phones.
Installed Cisco Desktop for agents and supervisors registering with Cisco IPCC and managed personnel configuration for several department using Cisco Desktop Administrator. Managed server providing IP-based wallboard services using information for phone queues and service levels from Cisco IPCC.
Responsible for resetting voicemail passwords and locked mailboxes in Cisco Unity voicemail system as well as troubleshooting message waiting indication and call handler configurations for users. Also responsible for maintaining firmware upgrades for Cisco routers, switches and voice gateways and software patches on voice servers, when applicable.

Confidential, DALLAS, TX
Network Consultant (3/04 - 1/07)
Tasked to upgrade the federal VA network. The network has a core of Ethernet LAN switches and a WAN consisting of Fore/Marconi ATM switches and Cisco routers.
The hospital network consists of 178 sites connected together by high speed links. ATM and T3 are utilized for high speed in the WAN. VLAN architecture is employed at the local sites running over Multimode fiber with some nearby buildings running single mode fiber. The network is moving to gigabit Ethernet between switches and fast Ethernet to the desktop.
Testing of the Links and network connectivity is accomplished with Bert testers, OTDRs, Fluke Scanners/Protocol Analyzers, LAN probes, an NMS with RMON agents. Tasked with WAN troubleshooting of the ATM links and T1/T3 lines from the main sites to remote hospitals and VA sites in conjunction with local and long distance vendors. The Cabletron Roamabout 1 and 2 were used to connect inter city buildings.
Provisioning circuits, testing circuits, and giving baselines for performance and errors. Building a state of the art NMS and very high grade security into the network. Installation and configuration of Adtran TSU 120, Channel Service Units and Data Service Units

Confidential, DALLAS, TX
Network Engineer / VOIP Engineering Team lead (2/01 - 3/04)
Design engineer for Confidential customers VOIP telephony rollout. Worked with highly secure telecommunications, including conferencing, recording, and calling functionality.
Performed design for the EOP using Cisco ONS 15454 multi service gear in conjunction with 6509 platforms and IPSEC VPN technology.
Designed and implemented white package voice and network installations using Cisco routers, voice gateways and IP phones.
Developed implementation plans and wrote design documents, as build and operations manuals for network and telecommunication systems.
Performed telecommunications inventory, and ordered PRIs to support the infrastructure and planned expansion of the Confidential secure sites.
Designed secure AVVID network infrastructure and incorporated SRST into the airport routers. Designed and managed the installation of Cisco Call Manager and Unity voicemail at the Hosting Center, that will support nearly 400 nationwide airports.
Reviewed documentation and performed site inventories to aide in capacity planning. Acted as project manager to ensure design goals and schedules were met on time.

EDUCATION

Texas A&M Extension
Graduated from Broadband technical courses