TECHNICAL SKILLS

• LTE, VoLTE, UMTS, GSM, WCDMA, HSPA, HSPA+, EVDO CDMA 100 / 200
• NSN OSS (Optimizer, Element manager, NetAct, CM Editor, etc.) for LTE/VoLTE/UMTS/GSM
• Confidential ’s (T - PIM), Confidential ’ Proprietary Applications (PRTS, Patrol, Glance, etc.).
• Confidential ENM/AMOS, OSS for GSM/UMTS/LTE.
• MS Office (Excel, Outlook, PPT, Access)
• Planet & Cell Planner, MapInfo, MS Street & Trips
• NetScout TrueCall, X-Cal, TEMS, WindCatcher, Actix and Actix Analyzer, Agilent Spectrum Analyzer, Siterra.
• Microsoft MCP and A+ Certified, E.I.T (Texas Board of Professional Engineers)

PROFESSIONAL EXPERIENCE

Confidential

Optimization & Performance RF Engineer

Responsibilities:

• VoLTE optimization and maximization of Sprint Wireless’ Houston, TX Market tri-band network for connectivity and capacity by using Nokia OSS (NetAct), Confidential OSS (ENM/AMOS), Sprint Proprietary tools (PRTS, Glance, Patrol), MapInfo, X-Cal-m, TrueCall and WindCatcher.
• Made appropriate configuration changes, resolve complex maintenance problems, monitor traffic flows to ensure call delivery optimization and resolution of customer issues and traffic balance between L800/ L1900/L2500 & CDMA.
• Integrate and optimize new and existing technologies, spectrum bands and multi-band cell sites.
• Create analysis cluster optimization reports of network improvement efforts and present to Sprint RF team and management.

Confidential

Lead Optimization & Performance RF Engineer

Responsibilities:

• Lead RF Performance RF Engineer to optimize the Orlando, FL, Atlanta, GA, Puerto Rico and Dallas, TX Markets
• Worked on a daily routine to reduce call Access Failure Rate (AFR), Dropped Call Rate (DCR), increase throughput, and provide a seamless internet connectivity experience while maintaining high call volumes and Data usage for Confidential customers in Dallas, El Paso & Corpus Christi, TX Markets,
• Used Nokia’s OSS & Confidential OSS networks for GSM, UMTS and LTE, Confidential ’s proprietary application, T-PIM, TrueCall, IMNOS (TTS), TEMS, MapInfo Pro, Microsoft Street &Trips, Microsoft Excel and other software tools to investigate site degradation issues.
• Made high-level Confidential OSS parameter changes to accommodate high traffic spikes during holidays in NM and west Texas (El Paso) markets.
• Adjusted tilts, individual cell power and handover priorities between LTE technologies ( Confidential ’s L700, L2100 & L1900) to address capacity and performance related issues.
• Responded to individual customer complaint issues by analyzing the area, isolating the issue and made changes on impacting sites / sectors to alleviate problem.
• Performed tests to complete integration of “Metro-Keep-Sites” into Confidential network (Dallas market) by confirming site azimuth (as designed) and checked swapped sector issues and worked with outside general contractors (GC’s) to correct, test and verify changes and submit detailed prior and post-reports to management.
• Created the cluster boundaries for the whole of Puerto Rico Island’s Confidential Market and helped optimize UMTS/GSM network.
• Worked with Confidential Local CPP/PPS team in Puerto Rico market that focused on reducing call drop rates of individual worst performing sites /Sectors (both 2G and 3G technologies) and made necessary changes to enhance customer experience.
• Highly commended by the lead RF Engineer for completing and presenting well organized reports for the Dallas Market’s cluster optimization project.

Confidential

UMTS RF Optimization Engineer

Responsibilities:

• Retuned 3G network for a major Wireless Carrier. Performed pre-launch analysis of drive test data using Actix analyzer, Actix Spotlight, TEMS Investigation, Agilent, Google Earth Maps, MapInfo, Microsoft Excel and other applications. Maintained and met a tight and well-focused daily project schedule timeline.
• Performed Cluster and Single Site Verification (SSV) analysis of Short Mobile Originating Call/ Mobile Terminating Call (MOC/MTC), Long MOC, High Speed Data Access (HSDPA - Downlink), Enhanced Uplink (EUL) at all stages of call placement, access methods and call drop and access failure analysis and resolutions.
• Analyzed issues according to Carrier used (1st Carrier, 2nd, 3rd and some cases of 4th carrier) and the technology used (UMTS & some GSM) and the different bands (800 /1900 MHz). Investigated issues from User Equipment (UE) to the RNC and Core Network. Layer 3 messaging and Inter- Radio Access Technology (IRAT) procedures.
• Prepared detailed reports on network issues and improvement steps to client and management.

Confidential

RF Engineer

Responsibilities:

• In charge of the daily performance and design of wireless cellular sites located in assigned markets. Took charge of maintenance and system performance; tracked key performance indices, monitored live wireless traffic and compared it with previously archived daily, weekly, and monthly reports to identify changes and pinpoint problem areas and ensured prompt resolution of customer issues.
• Used Confidential OSS/WinFIOL to monitor site status and create plans for neighbor addition / deletion.
• Used Remedy ticketing system to analyze and respond to customer complaints and log trouble shooting steps.
• Optimized system performance for two markets in South Carolina for Confidential, USA.
• Made plumbing drawings for network changes (Nokia, Confidential & other equipments) after the merger of Cingular and AT&T Wireless and submitted the final approved plans to General Contractors for implementation.
• Resolved customer issues by performing ‘on the spot’ check of affected areas and cell sites, collected data for analysis, and effected changes as needed.