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System Engineer Resume

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Atlanta, GA

SUMMARY

  • Energizing, detail - focused Systems Engineer Professional with extensive experience in effectively planning, installing, configuring and optimizing IT infrastructures to achieve high availability and performance.
  • Award winning customer service expert with the proven talent in creating and delivering solutions tied to business growth, organizational development and systems / network optimization.
  • Skilled problem identifier / solver and troubleshooter. Accomplished in managing systems, projects and teams in a range of IT environments. Impressive oral / written communication skills that enhance his natural ability to connect interact and build trusting relationships with all levels of customers and employees.

AREAS OF EXPERTISE

  • IT Project / Team Management
  • Disaster Recovery
  • Analytical Problem Solving
  • Router / Switch Administration
  • Strategic Planning
  • Data / Root Cause Analysis
  • Hardware Support, Repair, Cabling
  • Training / Mentoring
  • Organization / Time Management

TECHNICAL SKILLS

Languages: HTTP, SSL, Dynamic HTLM, XHTML, Telnet, FTP, ODBC; JavaScript, TCP/IP; C/C++, Perl, Net+, DHCP, Network+

Platforms: Windows 10 / 7 / Vista / XP

Wireless Networks: Motorola AP, Cisco AP, Motorola handheld RF Terminals, Motorola MSP System, SOTI, LAN/WAN

Applications: MS Project, MS Office Suite, CAD, Cisco Network Switches / Routers

Hardware: HP Laser Printers, Zebra Label Printers

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

System Engineer

Responsibilities:

  • Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including implementation support for multiple infrastructure platforms on mid-sized and smaller projects.
  • Tunes platforms ensuring expected availability and performance levels are achieved.
  • Executes root cause analyses for service interruption recoveries, creates preventative measures and presents to management.
  • Identifies and tests processes for automation.
  • Performs configuration prior to quality assurance process.

Confidential

System Engineer

Responsibilities:

  • Discusses issues with users and translates issues in determining appropriate technical solutions.
  • Develops expert knowledge of industry best practices and uses that knowledge in providing technical support to project team members.

Confidential

Analyst of Operations

Responsibilities:

  • Performed disaster recovery operations.
  • Diagnosed, troubleshot and resolved hardware, software or other network and system problems, replacing defective components when necessary.
  • Configured, monitored and maintained applications and virus protection software.
  • Monitors the performance of computer systems and networks and coordinate computer access and use.
  • Configured and tested computer hardware, networking software and operating system software.
  • Monitored network performance, determined where adjustments needed to be made currently and in the future
  • Conferred with network solutions for existing system problems.

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