SUMMARY

• I am a result oriented System Engineer with over 16+ years of total experience and a passion for building relationships and exceeding client and management expectations.
• Adept at assessing needs, generating options, and implementing solutions in collaboration with clients/stakeholders.
• I bring an innovative and pragmatic approach to analyzing complex business needs, enabling me to conceptualize, design and implement cutting edge solutions based on the latest VMware Virtualization, Microsoft Technologies, Automation, Storage, Web Technologies and Administration, Network infrastructure, and Cloud Technologies.
• Strong skills in team building, communication, presentation, and inter - department & client relations.

TECHNICAL SKILLS

Operating Systems: AIX, Linux, Windows 2008/2012/2016 R2, ESX 5.x /6.x

Server Hardware: HP C7000, Dell Power Edge, IBM

Remote Management: ILO, DRAC, IMM, KVM Console, SSH, RDP

Virtual Environment Tools: VMware, vSphere, Virtual Center, VUM

Monitoring Tools: SCOM, vCenter Operation Manager, SPLUNK

DBMS: Oracle, SQL-Server, MS Access

Server Automation Tools: HPOO (Operation Orchestration), (HPSA) HP Server Automation, SCCM

Miscellaneous: IIS, ADS, DNS, DHCP etc.

Development Tools: Microsoft Visual Basic 6.0 & Visual Studio.Net

Web Designing Tools: HTML, DHTML, JAVA, Java Script, VB Script, ASP, .Net

Antivirus Tools: SOPHOS, Symantec, McAfee

Automation Tools: Stackgen, Ansible, CA, Horizon SDLC Automation, XebiaLab's XL Release, BladeLogic, PowerShell

Ticketing Tool: JIRA, ITSM, MLQC, Service Now, Nexus

PROFESSIONAL EXPERIENCE

Confidential, NJ

Sr. System Engineer

Responsibilities:

• Working in System Engineering team for multiple platforms, utilizing Web based technologies including IIS, .NET. Working with other team members from the beginning of the product cycle through release in Production by utilising and implementing sophisticated products using the latest and most advanced engineering technologies in the industry. Role includes Systems Engineering, Integration and build environments with project based different technologies, assist Operations in Production issues during releases and production swings.
• Working with on-shore and off-shore developers and IT Infra team to design a custom solution for product as per SDLC.
• Build and manage Windows Server 2012 / 2016 R2 Virtual Machines, Troubleshoot network, routing and connectivity issues across various platforms.
• Installing, configuring and troubleshoot standalone and clustered SQL servers. Working on Microsoft Windows / SQL Clustering 2008, 2012 and 2016, TCP/IP protocols and DNS.
• Build and run Power Shell scripts to manage/automate tasks related to VMware and Windows platforms.
• Running scripts in blade logic for Linux products update and service management.
• Day - to-day responsibilities include updating of products from Pipeline to Production as per EPP and MetaDB updates using home grown deployment tools like Install Express, CA automation, Horizon SDLC Automation.
• Working on Ansible configuration to utilise XebiaLab's XL Release for CI/CD process.
• Utilising Stackgen for creating, updating and pushing stacks in QA and Production.
• Troubleshoot the software/product failures by analysing events, logs on server and bringing back server to Normal state.
• Provide 3rd Level Support - Incident troubleshooting, analysis and resolution for web applications and web servers. Support and answer all requests from Dev/testing team using Jira, QCs, Nexus and ITSM tools.
• Utilising Tech. M portal -configuration management database tool to centralise the capabilities of foundational solutions and services.
• Maintaining the health of resources and applications by using Splunk and Siteminder reports.
• Working on high availability strategies such as Global Traffic Management, LTM, F5, Multiple Datacenters, GeoDNS, Load balancers.
• Managing group policies, share permissions and security permissions/policies by utilizing Active Directory services .
• Checking on expiring Server/IIS certificates. Updating the certificates by utilizing the Venafi Trust Protection Platform.
• Implement the company’s patch management process including patch evaluation & risk analysis to implement corrective actions needed to mitigate security risks and vulnerabilities for VMware, Windows and Linux environment.
• Maintaining the health of servers in Microsoft Windows as well as Linux environment from Dev to Production.
• Working as key support to implement and successfully complete high priority initiatives/special projects from Pipeline through production such as RDM/NDM/AMRS to CORP migration and NPT.

Confidential - Edison, NY

System Engineer

Responsibilities:

• Maintaining the health of test, development and production servers in Control Center Support Team. Closely work with Control Center Power Distribution team to comply with IT Infra environment needs and provide required input to improve existing infrastructure.
• Responsible for 24X7 support for critical Cluster of production servers (AIX, Linux and Windows) using application for monitoring transmission and distribution of electrical energy in datacenters at four different locations. Troubleshooting the logs for errors in windows servers 2K8/ 2K12, AIX 4.11 as well as RHEL 5.X /6.X servers.
• Coordinating with third party vendors (GE) for SCADA applications e.g. XA21 etc. Managing user accounts and database commits on Linux servers.
• Worked on Linux servers using Shell/Bash Scripting.
• Performing DR scripts and drills for outages at all the datacenter locations.
• Worked on Installation and configuration of SOPHOS Antivirus Enterprise Console, SOPHOS Primary and secondary Update Managers. Client configuration on Windows and Linux servers to update virus definitions using CIF’s, NFS and HTTP in Air-Gap Domain, DMZ and high value networks.
• Patching physical and virtual servers to maintain the technical standards, Policies and procedures. Patched ESX hosts using VMware update manager server.
• Developing vulnerability reports and investigating impact, resolution and verification of security vulnerabilities and patches as well as performing deep dive and impact analysis into failed patch deployments.
• Working on Consolidation of High Value Network Support Documents and SOPs.
• Compiled and validated the Inventory for the high value networks.
• Responsible for building IT Infrastructure environment including Server, Network, Storage etc.
• Closely work with cyber security / firewall team for required all network ports to configure new VMware environment.
• Design, install and configure new virtual Windows 2008 /2012 R2 servers, Linux using VMware ESX, vSphere 5.x environments. Build, configure and deploy VMs and templates.
• Experienced with the following: VMware ESXi, vCenter, vMotion, Dynamic Resource Scheduler (DRS) and High Available (HA) configurations, CLI and scripting, Security Hardening, Security Technical Implementation Guides (STIGs) for Virtualization HW and VMware Update Manager.
• Shell scripting & batch files for automation work such as creating of user accounts, retrieving, setting of user credentials/ privileges etc. in windows/Linux environment respectively.
• Managing and troubleshooting Active Directory (AD) for centralized domain management, users, groups and file system rights and permissions etc. include creating and managing domains, preparing disaster recovery strategies, offering technical support to users, upgrading software, and handling user accounts/ Process termination of user accounts according to company policy.
• Provisioned of Windows 2012 Enterprise 64-bit server Physical as well as Virtual machine.
• Working with Corporate Active Directory Group to maintain compliance to Corporate AD standards.
• Worked on System Center Operation Manager- Install SCOM 2012 project. Install, configure and customize management packs for monitoring of Active Directory, SCOM Management Packs for Windows Server Operating System Server 2012, SQL Server, Windows Server Cluster, SharePoint Server etc. Install SCOM Reporting Server; Generate Reports. Install Gateway servers, Install SCOM Agents on Windows as well as Linux servers inside the domain, DMZ and high vale networks.
• Worked with SPLUNK team for analyzing server’s logs and data, Memory usage, CPU usage, Disk usage and Network usage etc.
• Installation/ configuration and maintenance of IIS, DHCP, DNS, SQL server.
• Implementing new technologies tools.

Confidential, NJ

System Engineer

Responsibilities:

• Design, install, and configure new virtual Windows 2008 /2012 R2 servers, Linux using VMware ESX, vSphere 5.x environments. Build, configure and deploy VMs and templates.
• Experience with Virtual Infrastructure on VMware, Installation, Upgrades and Patching.
• Working knowledge of Cisco UCS converged technology.
• Installation, Configuration, administration of HP/Dell/ VMware ESX Servers to provide multiple virtual hardware platforms while keeping hardware costs and energy consumption down.
• Replace physical systems with Virtual machines utilizing VMware vSphere with great success.
• Installed configured Red Hat Linux / UNIX OS on physical/virtual environment.
• Working knowledge of Power Shell, shell scripting & batch files for automation work such as creating of user accounts, retrieving, setting of user credentials/ privileges etc. in windows/Linux environment respectively.
• Building a test infrastructure environment for test / trial VMs as a service. Customize VMs per client requirement, adding CPU, memory OR disk space etc.
• Managed Virtualization Lab environment using VMware Server and maintained VMware virtual servers used by consultants/ training staff. Conduct online training on virtualization technology such as ESXi installation, configuration, provisioning and configuring VMs using vSphere, vMotion, storage motion, configuration & troubleshooting, cloning of virtual server per requirement and delete it as needed for lab. Created virtual machine templates to frequently deploy as needed.
• Participated in planning, designing of SOP documents and conducting training for enhancing the knowledge of employees and trainees, thus improving overall skill. Increased productivity of 20+ employees through web based classroom training on virtualization.
• Managed and patched ESX hosts using VMware update manager server.
• Managing and troubleshooting Active Directory (AD) for centralized domain management, users, groups and file system rights and permissions etc. include creating and managing domains, preparing disaster recovery strategies, offering technical support to users, upgrading software, and handling user accounts/ Process termination of user accounts according to company policy.
• Working knowledge of Quest One Active role for AD administration.
• Installation/ configuration and maintenance of IIS, DHCP, DNS.
• Troubleshooting servers, hard drives, multifunction printer’s setup.
• Installed configured SQL servers on clustered and standalone server environments.
• Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions.
• Performed hardware and account setups for new employees.
• Implementing new technologies tools, latest security patches, Antivirus patches and establishes and maintains the technical standards, Policies and procedures.
• Collaborated with System Center Configuration Manager (SCCM) personnel on design of select package solutions, patching servers, service packs and WMI solutions for Operations Manager and related monitoring tools.
• Application/system monitoring through SCOM monitoring tools, server’s logs and VMware; analysis of Memory usage, CPU usage, Disk usage and Network usage etc.

Confidential, NY

System Administrator

Responsibilities:

• Active Member of Data Center migration team.
• Successfully completed migration of Data Centers in Greater New York Area.
• Migrations include physical as well as virtual servers across the NA.
• Coordinated with PM & App/Dev team to migrate applications in virtualized environment.
• Knowledge transfer / transition to onsite/off-shore.
• Managing and troubleshooting Active Directory (AD) for centralized domain management, users, groups and file system rights and permissions etc and handling user accounts according to company policy, DHCP, DNS.
• Active member of server patch management team using WSUS.
• Manage Online Print Servers
• Installation, Configuration and Administration of VMware vSphere, ESXi 5.0
• ESXi Upgrade from version 4.1 to 5.
• Server Consolidation with VMware Converter (P2P and P2V Conversions)
• Experience in VMware ESXi 5.0 and Virtualization Technology, HA/DRS, vMotion, vSwitches, Data stores, Configure LUNS of ESX Clusters.
• Storage allocation/configuration and validation ESX clusters as per project requirements.
• Installed and configured IIS, supported web application / application pools.
• Provisioning of Windows 2008 R2 Enterprise server on HP Blade as well as virtual machine.
• Installed configured Red Hat Linux / UNIX OS on physical/virtual environment.
• Upgradation of Enterprise level servers and applications.
• Supporting and coordinating SAN / NAS environment with storage team.
• Handled hardware tech refresh project.