SUMMARY

• Administering Windows Servers 2016/2012R2/2012/2008R 2/2008/2003/2000 , Active Directory, GPO, DNS, DHCP, File Servers, Print Servers, Clusters, Exchange, SQL, IIS, WSUS, SharePoint, Citrix.
• Managing a hybrid cloud environment utilizing Azure infrastructure as well as on - premise infrastructure.
• Designing, building and administering VMware vSphere Infrastructure 6.x/5.x/4.x/3.5 clusters servers.
• Designing, building and administering MS Hyper-V 2012R2/2008R2 virtualization clusters.
• Experience migrating Windows domains to Windows 201 2/2008/2003/2000 Active Directory domains.
• Experience migrating Exchange, ConfigMgr, SQL, Hyper-V, VMware vSphere.
• Implementation of data access security using NTFS, group permissions and group policies.
• 20 years of experience in designing, building, administering, supporting, and troubleshooting hardware and software solutions.
• Experience working in manufacturing, construction, agriculture, health care, insurance and consumer electronics industries.

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Sr. Systems Administrator

Responsibilities:

• Provided senior technical skills and recommendations in support of Windows Active Directory, DNS, DHCP, File Servers, Print Servers and Azure Hybrid environment.
• Managed approximately 800 enterprise servers across 30 different sites.
• Deployment of security updates were achieved using Microsoft Systems Center ConfigMgr.
• Supported email services in an Exchange 2010 on-premise and Exchange Online environment.

Confidential, San Antonio, TX

Systems Consultant

Responsibilities:

• Provided technical support to school districts within 200 miles of the San Antonio area.
• Provided remote and on-site installations and troubleshooting of Microsoft server solutions.
• Performed installs and upgrades of System Center ConfigMgr 2012/2012R2.
• Performed installs and upgrades of Exchange Servers 2010/2013.
• Deployed a Skype for Business 2015 solution for 1400 clients of a school district.
• Supported Barracuda Backup and Web Security Gateway

Confidential, San Antonio, TX

Windows/VMware Systems Engineer

Responsibilities:

• Design, manage and maintain Active Directory & supporting domain services environment throughout the global enterprise.
• Design, manage and maintain a global VMware infrastructure across various server and storage solutions.
• Design and implemented a global antivirus/malware solution using Trend Micro’s Deep Security 9.x.
• Document implementation/validation plans for presentation and approval before a Change Advisor Board.
• Coordinate server/systems outages with consuming Business Units.
• Work closely with fellow team members of Storage, Network, Database, Telco and Operation in the Design - Build - Operate organizational model.
• Frequently called upon to assist with troubleshooting critical business application servers.
• Participated in various infrastructure projects as a Windows/VMware SME (Subject Mater Expert).
• Reviewed future technology solutions for consideration of improvements in service offerings.
• Built, administered or supported multiple Citrix 5 and 6.5 XenApp farms.
• Perform root cause analysis while referencing the OSI Model in determining application failures.

Confidential

Enterprise Application

Responsibilities:

• Implement and maintain enterprise level products, including hardware and software component, used to support the client systems worldwide. The Enterprise product line primarily consists of Microsoft products like Active Directory, Exchange, SharePoint, SCCM, SCOM, Outlook, Office and Web Applications.
• Modifies, creates, and configures User Accounts using Active Directory (AD); recovers and restores AD Objects.
• Supports Smart Phones (Blackberry devices), including the ability to reset and configure device via the enterprise server (Blackberry Enterprise Server).
• Conducts monitoring of enterprise assets via SCOM and WhatsUp Gold (WUG); monitors and maintains servers to ensure disks space is properly managed; monitors & troubleshoots all Boxtone Alerts.
• Identifies Exchange Server 2003 and 2007 issues; recovers, restores, reconnects, and moves Exchange Mailboxes; remounts and restores services on Exchange Servers.
• Manages trouble ticket queues; performs trend and root-cause analysis to resolve groups of trouble tickets; documents efforts in the trouble ticket system.
• Creates and distributes Situational Reports and Executive Summary documents for critical service outages.
• Performs maintenance window activities, including monitoring and troubleshooting servers. Also assists Tier III with diagnosing customer problems; escalates issues to Tier III per protocol.

Confidential

Sr. Systems Administrator

Responsibilities:

• Installed & configured a HP MSA 2312sa SAN and migrated VM images from iSCSI SAN.
• Installed & configured a HP MSA 2012i iSCSI SAN for VMware virtual server infrastructure.
• Installed, configured and managed VMware ESX 3.5 and vSphere 4.x cluster environments.
• Migrated 90% of server environment including Exchange and SQL Server to virtual machines using VMware Converter.
• Perform routine VM backups, replications and restores utilizing Veeam Backup & Replication.
• Participated in the planning and consolidation of a multi domain forest into a single domain forest utilizing tools such as Active Directory Migration Tool, Printer Migrator, Group Policies and login scripts.
• Planned and implemented the migration from Windows XP clients to a 90% thin client environment.
• Implemented a three node Windows 2003 Terminal Server farm using MS Network Load Balancing and Group Policies.
• Created a customized image of Windows XP Embedded for HP’s T5710 thin clients utilizing Altiris for image deployment and management.
• Developed and conducted end users training on new thin client experience.
• Administers two Exchange 2003 backend servers in separate sites along with a front-end server.
• Manage spam and virus protection using Postini and Symantec Endpoint Security.
• Managed internet access, monitoring and content blocking using a Cymphonix network appliance.
• Managed and supported interoffice telephones for both sites using Inter-Tel’s digital PBX systems.
• Wrote documents for IT security policies and Requests for Proposals (RFP).
• Installation and configuration of print servers for network printers by HP, Dell, Ricoh and Kyocera Mita.
• Work closely with vendors on the evaluation, implementation & support of operational solutions.

Confidential

Systems Administrator Consultant

Responsibilities:

• Administered a Windows NT4/2000/Citrix XP/Terminal Server and Exchange 5.5 domain with approximately 500 users which include remote offices in 3 states and 3 countries.
• Provided desktop support for Windows 98, 2000, XP desktops/notebooks and Citrix WYSE clients.
• Managed and tracked help desk support issues and hardware inventory using Intuit’s TrackIt.
• Installed and configured a 1.8 TB DAS (Direct Attached Storage) solution for departmental shares.
• Maintained daily full backups of all server storage utilizing Symantec’s Backup Exec.
• Managed user’s email account for spam and viruses using 3rd party services from Postini.
• Developed and wrote document procedures for various administrative tasks.
• Support internet, intranet and ecommerce websites using IIS, MySQL, PHP and MAS200’s eEnterprise.
• Evaluate hardware/software requirements for migration and negotiate pricing with vendors.
• Installed, configured and supported Unigraphics NX workstations for engineering’s 3D modeling.
• Installed, configured and managed ScanRouter Pro server to support user’s requirements to digitize documents for emailing and archiving.
• Lead for project to migrate the domain to Windows 2003 and Exchange 2003.
• Performed minor configuring and troubleshooting of Cisco Pix, VPN Concentrators and wireless access points.