It Assistant Resume
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Atlanta, GA
TECHNICAL SKILLS
Languages: Java and SQL
Operating Systems: Microsoft Windows 8 &10, Linux
Software: Installation, Microsoft Office Access and Excel
Security: Virus Protection
PROFESSIONAL EXPERIENCE
Confidential - Atlanta, GA
IT Assistant
Responsibilities:
- Banner Administrative System Access (BannerWeb)
- CANVAS Learning Management System
- Install Student Office 365 and Anti-Virus
- Answer technology questions for all students and faculty at Help Desk
- Change passwords for students on BannerWeb and Canvas
- Fix monitors and issues for faculty and students
Confidential - Atlanta, GA
Hookah Server
Responsibilities:
- Effectively communicate with guests in a friendly manner to ensure customer satisfaction
- Promptly resolve customer complaints and issues should they occur
- Carefully maintain sanitation, health and safety standards in all work areas.
- Securely complete cash and credit transactions through Point-of-Sale system
- Prepare and serve hookahs according to guest orders
- Complete inventories for hookah requirements
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