System Admin Resume

SUMMARY

Understanding of networking concepts, configuration of networks, Router Configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port and Wireless Networks.
Proficiently utilized net brain, smarts, solar wind, VMware, vSphere, Vcenter server, HyperV, Cisco Ucs manager, Exchange, Domain controllers, San storage Windows Servers, Linux Os, Sales force, Ticketing Systems (Remedy, Magic,) and Veeam backup and restore solutions.
Professional Working Experience on HP Servers (DL360/380/580, ML580), HP ProLiant BL465c (C 7000 Chassis) Blade Servers, and DELL Power Edge Servers.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

System Admin

Responsibilities:

Essential Duties and Responsibilities
Prepared dormant fleet for next use by imaging desktops, laptops via SCCM
Configured additional software, group policy, mailboxes and user profiles for new hires
Assisted helpdesk team by providing deployment related desktop support for end users
Resolved conflicts between existing image and new and updated PC configurations
Prepared eligible PCs for EOL through asset decommission and HDD removal

Confidential

PC Technician

Responsibilities:

Provided support For desktops, laptops, and cell phones
Hard drive and operating system restoration, resolve problems with software, virus removal, and installation of antivirus and utilities
Installed operating systems, driver updates, emails, cards, chips, and upgrades
Fixed peripherals and all hardware
Diagnosed, configured and repaired problems with email and internet applications

Confidential

Noc Admin

Responsibilities:

Install, upgrade, and verify hardware and software applications
Respond to requests for technical assistance in person via phone and remotely.
Trouble hardware, software and network connectivity issues
Assisted clients in using new and existing technology; provided coaching and one - on-one training.

Confidential

System Admin

Responsibilities:

Trained employees across multiple departments on network operations including log-in procedures, Vpn, permissions, security, and use of software
Utilize Remedy to open and close tickets
Installed servers and switches.
Installed and configured various software for end user .
Set up cisco Ip phones.
Acted as escalation point for troubleshooting advanced Pc/laptop issues; consistently earned 95% issue-resolution scores by providing excellent service to internal and external customers .
Create and deploy standard desktop image for employees based on job function.
Created end user accounts and set permissions according to Job title.