SUMMARY

• Dynamic professional with 19+ years of experience translating operational requirements into technical solutions to coordinate and prioritize tasks that drives network services for large enterprises.
• Proven ability to design, develop, and implement enterprise - wide networking and system solutions while streamlining system/network functionality performances.Project

TECHNICAL SKILLS

Cisco Telephony: Cisco Unified Communications Manager, Unity Connection, Contact Center Express including scripting, Unified Workforce Optimization (Call Recording); IP Phones, Voice Gateways, ISR Telephony Gates, FXO/ FXS Ports, CUBE, UCS Servers (CIMC), and Hypervisor Management.

Cisco Routing & Switching: Nexus 6Ks/2K FEXs (NX-OS), ISR 4331 (IOS-XE), 3925 ISR/G2/800Series Routers, 2960/2960-X/3750E Switches, Nexus vPC/EvPC, HSRP, SVIs, Spanning Tree, Port Channels, LACP, Flow Control, VSS/Stackwise, and EIGRP/BGP.

Cisco Iron Port Web Security Appliance: Identification/Decryption/Access Polices, HTTPS Proxy, Transparent Redirection, and WCCP, & Physical to Virtual.

Cisco Firewalls: DMZ, WAN, LAN, & Guest Access Virtual Interfaces; Address Translation/Port Forwarding (NAT, PAT); Access Control Lists; IPSEC & SSL VPNs; VPN to VPN Routing; Advanced VPN Debugging; LDAP & Local Authentication; Object Standardization & Nesting; High Availability/Failover.

Cisco Wireless: 5508 Wireless LAN Controllers, Wireless Controllers Systems, and Aps.

Licensing & Contract Management: Cisco Telephony (CUWL, UCL, & DLUs), Cisco One, Smarten, Services Provider Contracts, and Vendor SOWs & BOMS.

Network Insight: QOS, IP SLA, Netflow, IPFIX, NBAR, AVC, WhatsUp Gold, Cisco Real-Time Monitoring Tool, Wireshark, Kiwi Syslog, and Plixer Scrutinizer.

Administration: DNS, DHCP, TACACS, RADIUS, LDAP Authentication, Certificate Management, Active Directory, and Group Policy.

PROFESSIONAL EXPERIENCE

Confidential, DALLAS, TX

Sr. Network Architect

Responsibilities:

• In charge of overall network infrastructure. Entrusted to manage, maintain, and repair the network infrastructure and oversee help desk operations.
• Eliminated company's dependence on outside consulting firm for all implementations, monitoring, and support.
• Improved efficiency of network by planning and project managing the implementation of a new WAN using IWAN, (SDWAN). Coordinated in-house and vendor personnel.
• Ensured ongoing production by implementing the network structure to allow data centers to back each other utilizing Azure cloud and VMware VSAN and Cohesity.
• Implemented backbone upgrades for large chemical plants from 1GB to 10 GB.
• Upgraded Cisco standalone apps to cloud based and ISE base integrations including guest portal
• Installed Cisco Unified Communication Manager replacing a digital Avaya system.
• Mentored and trained junior and mid-level IT staff, providing maintenance servers, routers, logical switches, and wireless access points.

Confidential, LEWISVILLE, TX

Sr. Network Engineer

Responsibilities:

• Interviewed, hired, and managed 2 network engineers to address complex route and switch tasks. Assign team members to project tasks involving new activities to ensure professional development, allowing individuals to share with group technical knowledge acquired.
• Serve as Interim Manager for 5 Help Desk and Server Team members to ensure timely resolution of tickets and effective execution of assigned server objectives.
• Prepare annual budgets taking into account service contract renewals, monthly internet & phone service charges, and project specific equipment & services.
• Collaborate with business units and department heads to mitigate downtime for implementations, ensuring minimal impact to end users and department operations.
• When requested provided employee internet activity/phone logs while coordinating with HR and direct supervisor to ensure company policy, legal liability, and employee privacy rights were met
• Delivered hands-on, comprehensive VOIP, Net flow, QOS, and other technical training to staff as projects required or time permitted. Addressed questions and provided best practices and troubleshooting guidance.

Confidential, DALLAS, TX

Principal Consultant/Senior Engineer

Responsibilities:

• Analyzed client infrastructure to deliver recommendations and execute remediation tasks as needed .Supported major projects, including complete IT department outsourcing.
• Collaborated with team to successfully transition and manage IT responsibilities for client who recently removed in-house IT personnel.
• Managed an average of 5 consultants to effectively execute IT infrastructure projects within strict, critical timelines. Set goals, assigned tasks, and conducted meetings to communicate project updates.
• Installed, upgraded, and configured vSphere OS and vCenter Servers. Managed snapshots &replication schedules, volume & disk provisioning, and firmware upgrades utilizing SAN HQ software and group manager console multi-array environment. Completed file level restoration utilizing iSCSIinitiators.
• Managed network infrastructure, including initial configuration and deployment of Cisco Switches. Configured VLAN and VPN; completed install of Aerohive enterprise class wireless access points with multiple SSIDs, including internet-only guest access.
• Engineered VOIP phone system with Cisco Unified Call Manager. Configured and managed multiple site environment; completed deployment of Cisco Presence server & clients.
• Implemented Dell KACE with multiple components deployed, including help desk system and computer, server, & asset management. Scripted software installation, system patching, and reporting.