Cloud Operations Manager Resume Iselin, NJ - Hire IT People

SUMMARY

Technical people leader with proven track record of completing goals, reducing cost, decreasing complexity, and meeting deadlines in dynamic environments.
Management of people and teams to deliver customer requests while complying with timelines, industry and compliance requirements, and security standards.
Cloud based infrastructure implementation and design.
Amazon Web Services (AWS) engineer. Provisioning, configuration, and use of various AWS services including EC2, RDS, ECS, S3, IAM, and EFS.
Usage of Chef and Ansible to automate and manage a large cloud based infrastructure.
Traditional IT skillset: LAN, SAN, and WAN design. Server and network administration. Windows, Linux, Cisco
Agile project management using Jira, Scrum, and Kanban.
Understanding and use of ITIL principles.

PROFESSIONAL EXPERIENCE

Confidential, Iselin, NJ

Cloud Operations Manager

Responsibilities:

Manage international team of 12 cloud engineers. This includes 24x5 work rotation, emergency support, weekend on call rotation, and management of day to day operational hosting tasks.
Streamline operational processes to decrease implementation time for customer deliverables.
Orchestrate automation projects to reduce human error and improve overall customer satisfaction.
Continually respond to and foresee changes in the business offerings to ensure production operations function seamlessly.
Communicate with internal peers and external customers to deliver and explain technical solutions, often to a non - technical audience.
Utilize Agile project management to deliver on time, within budget.

Confidential, Iselin, NJ

Senior Cloud Engineer

Responsibilities:

Provision and deploy subscribers of Medidata’s products into cloud infrastructure using AWS.
Migrate legacy customers from traditional hosted environment to AWS..
Provide emergency, on call, and live production support for Medidata’s AWS based products.
Work cross functionally with internal and external customers to coordinate, communicate, and facilitate various service requests.

Confidential, Iselin, NJ

Corporate IT Team Lead

Responsibilities:

Lead team of internal systems engineers through day to day corporate operations in multi location environment.
Manage new data center buildouts, system upgrades, application implementation, and corporate relocations.
Migrate Exchange 2003 to Google Apps
Manage and support day to day operations across various pieces of IT infrastructure including Windows Server, Linux, VmWare, Cisco, and EMC SAN.

Confidential, Woodbridge, NJ

Network and Systems Engineer

Responsibilities:

Administer windows server environment, Microsoft Exchange, IBM blade centers, IBM SAN, and Citrix infrastructure.
Administer windows server environment, Microsoft Exchange, Citrix infrastructure, and provide desktop support.
Administer windows server environment, MacOS, Peachtree Accounting, Quark Express, and provide desktop support.
Troubleshoot end-user issues regarding the usage of DSL, T1, web hosting, and domain email services.
Configure DSL and T1 routers according to end user needs and specifications