Sr. Engineer Resume Redmond, WA - Hire IT People

SUMMARY

20 years of industry IT experience with a focus on business continuity. Installing, configuring and supporting a wide range of client/server systems and applications. Specializing in Windows Server, cloud - based solutions, virtualization, OS hardening and performance optimization.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Sr. Engineer

Responsibilities:

Supporting Azure IaaS, PaaS products and services for Premier and CSP customers around the globe.
Supporting all Windows and Linux production servers with regards to performance, remote access, OS hang/crashes, permissions, connectivity to other resources, etc.
Migrating servers and applications from on-prem to Azure. Supporting Hybrid and Public cloud models.
Supporting Azure DevOps, ARM/JSON templates, GitHub, Azure PowerShell and Azure CLI
Triage and remediation of all deployment, imaging, OS, platform, networking, backup and storage/BLOB related scenarios
Debugging OS dumps using various tools such as WinDbg and others.
Implementing Azure High Availability using Availability Sets and Zones, clustering, backup, DR and ASR planning.
P2V, Hyper-V and VMware to Azure planning and consultation
Installing, troubleshooting and debugging Azure WebApps
Providing Root Cause Analysis for all platform and OS service interruptions

Confidential, WA

Sr. Systems Engineer

Responsibilities:

Confidential

Sys Admin / IT Support

Responsibilities:

Providing all client/server and network infrastructure support to approx. 200 users and 20+ servers, on-site and remote.
Migrating Exchange 2010 to Exchange Online. Piloting and deploying O365, Lync2013 then Skype for Business. Managing SonicWALL firewall. Replacing older 3COM switches with newer redundant Cisco switches. Creating and updating kb and process documentation
Replacing and imaging workstations with Dell KACE K2000. Patching and reassigning ports as needed. P2V migration of 2003/2008 file and print, ERP and SQL servers to Server 2012 on a Dell VRTX. Active Directory and DNS administration. Performing virus and malware remediation. Providing 24/7 on call support for issues impacting production. Monitoring and responding to critical server and network alerts. Performing and creating quarterly SOX audit documentation. Managing all daily and weekly backups, Iron Mountain off-site storage and restore requests. Keeping track and renewing all software licenses, ensuring vendor invoices are processed. Replacing old Toshiba PBX with Cisco VoIP. Managing Cisco Meraki Wi-Fi network

Confidential, Seattle, WA

IT Support

Responsibilities:

Managing all domain users, computers and groups in Active Directory. Imaging PC’s with SCCM. Building, configuring and deploying OSX on iMac, MacBook Pro/Air and MacMini’s in a Windows domain of about 500 users. Installing and configuring XP, Win7/Win8 and Ubuntu Virtual Machines on MacOS using VMware. Triage and remediation of all computer hardware, networking, OS and application issues. Creating documentation and updating processes as needed
Providing technical support on all XP/Win7 desktop and laptops and Windows 2003/2008 servers. Troubleshooting and resolving all OS, application, hardware and network issues remotely and on-site. Virus and malware removal, system maintenance and performance tuning. Building, imaging and configuring new PC’s as needed