SUMMARY

• A dynamic, results-oriented IT Leader with over 20 years of experience in Network Infrastructure, Data Centers, and Network Security providing fiscal, strategic, and operational leadership in uniquely challenging situations and complex environments. 
• Detailed oriented with strong communication, interpersonal, and decision-making skills. Excellent at motivating staff, to peak performance; while fostering teamwork.

TECHNICAL SKILLS0

Network Security: Vulnerability Management, Security Policy Management, Patch Management, Vulnerability Scanning, Transport Layer Security (TLS), IPSec, VPN, SSL, Cisco ASA and Juniper SRX Firewalls, Citrix Netscaler Load Balancers, Web Filter & Email Filter, Palo Alto Firewalls, IPS/IDS, Network Access Controller (NAC), Mobile Device Management (MDM), SIEM, MODBUS, PLC/SCADA Networks, Crowd Strike, Cyber Ark, AlgoSec

Networking: IPv4, IPv6, L2 Switching protocols, L3 Routing protocols, NAT, Network Management like (SNMP, NETCONF), Segment Routing, Multi-Protocol Label Switching (MPLS), RIP, EIGRP, OSPF, BGP, IS-IS, Virtual Routing & Forwarding (VRF), Session Initiation Protocol (SIP), H.323, DNS, DHCP, GRE, RTP, Ethernet, 802.1q or VLAN, STP, RSTP, ARP, MSTP, PVST, PVST+, HSRP, VRRP, Dynamic Multipath VPN, Cisco 3900, Cisco 4500, Cisco Nexus 2K and 5K, Juniper Ex4600s, Juniper 8200s, Aruba Wireless Infrastructure (Clear Pass, Airwave, and Controllers), Wide Area Network (WAN), Metropolitan Area Network (MAN), Local Area Network (LAN), Software Defined Networks (SDN), Software Defined WAN (SD-WAN), Computer Aided Design, Data Mining, VMWare and ESXi, Wireshark

Telecommunication: Cisco Unified Communications Manager (CUCM), Unified Contact Center Express (UCCX), Cisco Collaboration Tools (Jabber, Teams, WebEx), Cisco Video Conferencing (Room Kit & SX80), Expressway & TMS, SIP, PRIs, POTs

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Network & Security Architect/Engineer

Responsibilities:

• Architected and Implemented 7 Data Centers (Globally) and 5 Refinery Networks
• Designed and Implemented the segmentation of OT from the Enterprise Network
• Architected and Implemented a disaster recovery Data Center
• Deployed Aruba Wireless Infrastructure globally
• Development of an Incident Response Team and onboarding a Managed Security Provider
• Implemented NIST strategy passing Department of Homeland security Audits
• Addressed security controls for internal and external (customer/vendor) IT environments.
• Developed an Enterprise Architecture Committee
• Architected and Implemented Call Centers (Sales, Service Centers) with 100+ agents supporting customers globally
• Designed and Implemented a global collaboration system including the deployment of VoIP to the Enterprise
• Facilitated four acquisitions (~$2 billion) and acquisition related risk, business, and cyber activities ensuring Day 1 Readiness

Confidential, Dallas, Texas

Network Engineer

Responsibilities:

• Worked with a team of 5 to architect the deployment of a new POS system, which included a LAN and WAN solution for 200 stores
• Redesigned the Corporate Data Center and converted Core infrastructure from Cisco to Juniper
• Successfully implemented a Juniper internal firewall to secure PCI data
• Standardized the configuration for all routers, switches, and firewalls
• Upgraded 2 Cisco 6509s from CatOS to IOS running and implemented VoIP for 600+ users at the corporate office
• Redesigned the corporate network (Core, DMZ, and WAN) utilizing Juniper’s switches, routers and firewalls
• Deployed monitoring solutions (Netflow, Juniper IDP, eIQ, Logging and SolarWinds Orion)
• Redesigned the wireless infrastructure with Aruba access points to secure, optimize, and stabilize wireless connectivity.

Confidential, Plano, TX

Telecommunications Technician

Responsibilities:

• Managed IT infrastructure deployments for Confidential -Kleen which includes implementing MPLS, Cisco VoIP, and Video Conferencing solutions
• Designed and implemented voice and data infrastructure for new and existing Confidential -Kleen facilities
• Implemented an enhanced call routing solution that simplified call routing (7 digit dial) to the various Confidential -Kleen departments and facilities.
• Transitioned voices and data circuit from AT&T to Verizon in efforts to reduce cost. Worked to transition Confidential -Kleen’s data and telecommunications support from an off-shore outsourcing company to an on-shore/in house support model which allowed Confidential -Kleen to save approximately 25% of IT operational cost.
• Converted Confidential -Kleen’s IT Infrastructure from point to point data circuits to an MPLS network. Implementing a Cisco Voice over IP infrastructure utilizing Cisco Call Managers 4.1 and Call Manager Express.
• Developed and maintained Confidential -Kleen’s voice and data documentations including the network topology drawings.

Confidential, Dallas, Texas

Voice/Data Systems Consultant

Responsibilities:

• Maintained telecommunications systems such as Cisco VoIP solutions, Unified Messaging systems, Oryx (Mobility System), Nortel Passport 7480 (Toll Bypass System), and Traditional Avaya PBXs.
• Successfully maintained several centralized and decentralized Cisco VoIP solutions. Coordinated repairs in a timely manner with clients, vendors, and corporate management to ensure compliance with SLAs.
• Perform vendor interaction with internal and external support organizations. Resolve outages and call routing issues with AT&T, SBC, Sprint, Focal, Cisco and Avaya.
• Assisted with transitioning Voice Infrastructure Support to the Global Network Operation Center (GNOC), in order to centralize Voice support for Confidential .
• Successfully trained and transitioned Voice Management tasks to counter partners in India.
• Initiated a comprehensive self-study program and became the Subject Matter Expert for a major telecommunications system ( Nortel Passport 7480) and developed training documentation for the GNOC
• Responsible for updating and posting technical documentation