SUMMARY

• 5+ years of relevant experience specified to Java Production Support and maintenance using technologies UNIX, SQL, PL/SQL, weblogic 10.3.6.0, Web Services, Autosys 4.5 DotNet and C++ and Core Java
• Proficient in monitoring the batches in financial application
• I used to propel the release and deployment in the system single handedly.
• Our main goal to meet client SLA by involving in incident, problem and change management.
• Used to create change control attain daily CC meetings and support on ER
• Technically proficient in UNIX, SHELL, Groovy SCRIPTING
• Good Experience in supporting ETL (informatica tool)
• Design solutions and concepts for data aggregation and visualization. deployment, configuration, and maintenance across a variety of UNIX and Windows platforms.
• Machine learning experience and experience deploying and managing infrastructure on public clouds such as AWS.
• Strong knowledge of Linux operating systems.
• Expertise in writing log searches, Splunk Infrastructure and Development expert well - versed with architecture and design
• Expertise in writing log searches, Kibana Infrastructure and Development expert well-versed with architecture and design.
• Experience in working with AWS Amazon S3, Amazon EC2, and Relational Database Services.
• Splunk , Kibana, New relic Administration and analytics development on Information Security, Infrastructure and network, data security, Enterprise Security app, Triage events, Incident Analysis.
• Integration of Splunk with a wide variety of legacy ad security data sources that use various protocols.
• Supports, Monitors, and manages the SIEM environment. Administration and analytics development on Information Security, Infrastructure and network, data security, Splunk, Kibana Enterprise Security app, Triage events, Incident Analysis
• Experience in dashboards and reports performance optimization. Working knowledge of scripting languages (e.g. Bash, Shell, groovy python etc.).
• Good experience in resolving production issue through tickets within SLA
• Providing 24*7 on call support
• Knowledge on MQ (IBM Mqseries) support.
• Splunk , Kibana SPL (Search Processing Language) and Dashboarding/Visualization. Setup dashboards for network device logs.
• Experience with regular expressions and using regular expressions for data retrieval.
• Technical writing/creation of formal documentation such as reports, training material and architecture diagrams.

TECHNICAL SKILLS

Log Analysis Tool: Splunk Enterprise Server 5.x/6.x,Splunk Universal Forwarder 5.x/6.x,Splunk DB Connect,java Web/App Servers,Web Sphere Application Server 5.0/6.x/7.x/8.x,Web Sphere MQ Sever 6.x/7.x, Web Sphere XD 6.0/6.1,IBM Http Server 6.x/7.x/8.x,Apache Web Server 2.x,Tomcat 5.5,IIS 6/7.x

Operating Systems: Windows Unix/Linux (Red Hat), VMware

Programming: C++, C,Core java

Scripting: Bash, Shell

Databases: Oracle (8i/9i), UDB/DB2, Sybase, MS SQL Server, IBM DB2

Methodology: Agile, waterfall

PROFESSIONAL EXPERIENCE

Confidential, NJ

System Engineer

Responsibilities:

• Experienced with deployments, Maintenance and troubleshooting applications on JAVA base application.
• Responsible to create daily change control also support on monthly ER
• Creating watcher and dashboard on kibana
• Provide support to trouble shoot for kibana logs
• Creating scripts using groovy grails to reset up watchers
• Ongoing production monitoring issues and work on tickets
• Run health check on REVAN bounces the servers
• Experience with configuration and maintenance of tools - Grafana, ELK stack (Elastic
• Search, Logstash, Kibana) Splunk, Icinga, Dynatrace and Nagios.
• Hands on experience in Continuous Integration tools Jenkin, Configuration Management tools Ansible and Version Control like SVN, GIT.
• Experience in working with Struts and spring frameworks.
• Basic knowledge with Web services and Networking concepts.
• Basic knowledge with Amazon Web Services (AWS).
• Experience in UNIX and Shell Scripting.
• Experience in mapping business requirements to technical needs, designing customized solutions with strong analytical skills and ability to analyze business practices and define ptimal procedures.
• Have worked in 2 implementation projects, 2 Enhancement Projects and 3 production support projects.
• Experience in working in the complete software development life cycle involving analysis, development, testing and maintenance.
• Handled large implementation and production support of 24x7 with various SLA’s.
• Providing on call support for crises management issues
• Involved in Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support services during Go-live by measuring and monitoring availability, latency and overall system health.
• Working on automation by pushing for changes that improve application performances
• Practice in outages, rootcause and work with respective teams and provide incident response and postmortems.
• Solve the production issues and minimize the production impact to the applications.
• Working with different teams sdba,SA,Dev and offshore team who work in different tech hubs in multiple geographies and time zones
• Experienced with deployments, Maintenance and troubleshooting applications on Microsoft Cloud infrastructure AZURE IaaS PaaS and SaaS.
• Providing infra/support as lead for around 80+ applications.
• Involved in Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Support services during Go-live by measuring and monitoring availability, latency and overall system health.
• Working on automation by pushing for changes that improve application performances.
• Practice in outages, root cause and work with respective teams and provide incident response and postmortems.
• Solve the production issues and minimize the production impact to the applications.
• Working with different teams sdba,SA,Dev and offshore team who work in different tech hubs in multiple geographies and time zones

Environment: AWS Cloud Services, Kibana monitoring, JBoss, Tomcat, Oracle, ELK, Eclipse 3.5, Putty, Groovy, Willy, Raven, Java, UNIX, GSM, AZURE Iass, New Relic.

Confidential, Morristown, NJ

Production Support Engineer

Responsibilities:

• Primary activity of Level 2 team here is to identify the component for which the issue is reported. (Application: MasterPass).
• Debugging the Java Application using developer tool and open a defect if we get issue.
• Responsible for the Java/J2EE application to build and deploy the changes in different environment using Unix and Linux.
• Schedule Priority calls with concern stake holders for P1, P2 issues.
• Support security system applications for identity, authorization and policy management in a multi-tier infrastructure.
• Includes in technical support that requires Server Logs Analysis, Error correction, bug fixes and updates in the contracted Software to continue functioning as per software specification.
• Participating in the design, definition, Planning and development of a multi-tiered browser-based application that is compatible with Cerner’s SOA architecture and strategy.
• Coordinated change management activity with a team.
• Implemented dashboards, reports and search queries to various Masterpass components using Splunk.
• Assist the Access Business Operations to ensure a project is completed to enhance the platform quality for the product MasterPass.
• Decoding the source code using Splunk and necessary changes in Pre-production and Production environments.
• Experience in Java performance analysis and tuning.
• Monitor and maintain GSM ticketing system to ensure all new and repetitive bugs and issues are addressed, researched, fixed and closed. Building the project and set up build jobs in Jenkins.
• Execute documented plans to improve quality for each project that impacts the platform.
• Ensures platform procedures are well documented.
• Participate, as a part of global team, to transition any open items to global team members.

Environment: PCF Cloud Services, Splunk monitoring, Dynatrace, JBoss, Tomcat, Toad, Oracle, Kibana, Eclipse 3.5, Putty, WinSCP, FileZilla, Akamai, Java, UNIX, GSM, Remedy, ITSM.

Confidential - NJ

Software Engineer

Responsibilities:

• Involved in Designed & Development.
• Responsible for interaction with client to understand the functionality and business.
• Documented the application, current process.
• Preparing Unit Test Plan, Low Level Design document.
• Worked on new change requests and bug fixes.
• Done the impact analysis for the new changes, which impacted various products existing applications.
• Interacting with the client in resolving issues
• Monitored the system regularly to detect any problem and fixed the production issues/bugs

Environment: Spring 2.5, Wicket, Html, Oracle 9i, Bea Web Logic Server 8.2, SVN, Equip (QA), Eclipse 3.2 and TOAD.

Confidential, Brick Township, NJ

Application support / Splunk Administrator

Responsibilities:

• Created Dashboards, Visualizations, Statistical reports, scheduled searches, Alerts and worked on creating different other knowledge objects
• Built dashboards, views, alerts, reports, saved searches using XML, Advanced XML and Search Processing language (SPL) as and when required
• Primary responsibilities include Build and Deployment of the java/J2EE applications onto different environments like Dev, QA, UAT and Prod.
• Integrated ant with Shell scripts created in Bash, Cshell & Korn shell to automate the builds for the Java/J2EE based applications.
• Managed the deployment activities for multiple server instances by enabling password less communication between the servers and utilizing the sync utility in the shell scripts.
• Developed systems to enable base lining and tracking of different types of Reference Data; automated the creation and labeling and adding to version control, then set up push-button deployments from Subversion ( SVN ) to Oracle Databases via Jenkins and JNLP Nodes, with full auditing and user authentication and authorization provided by the corporate Active Directory
• Using Ansible to manage web applications configuration file with YAML scripting
• Directed the Release Management Calls to synchronize with the Developers, Testers and DBA teams for successful Release.
• Knowledge about Splunk architecture and various components (indexer, forwarder, search head, deployment server), Universal and Heavy forwarder
• Provide Regular support guidance to Splunk project teams on the complex solution and issue resolution.
• Experienced in writing shell scripting, Python, Power, Bash, Perl scripts, YAML scripts
• Experienced in customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes and notification schemes
• Helping application teams in on boarding Splunk and creating dashboards/alerts/reports etc
• Most of the time worked to install universal forwarders to but we have heavy forwarders set up to see data from sys log server side
• Providing 24*7 on call support
• Work with different team members for automation of Release components.
• Scripting in multiple languages on UNIX, LINUX and Windows - Bash, Perl, Shell, Power Shell script etc.
• Troubleshoot the build issue during the Jenkins build process.
• Mentoring the team and providing technical guidance to understand and work on the applications
• Proficient in writing complex queries and complex Shell Scripts according to the requirement
• Knowledge on MQ (IBM Mqseries) support.
• Deployment of new builds in production support.
• Worked on installing Universal Forwarders and Heavy Forwarders to bring any kind of data fields into Splunk
• Experience in creating Access controls, to the user by creating AD (Active Directory) groups power and user groups
• Experience with Active Directory and SSO Single Sign-On option.
• Build dashboards in Splunk for reporting the performance test stats

Environment: AWS Cloud Services, Splunk monitoring, JBoss, MQ, Ansible, Oracle, ELK, Eclipse 3.5, Putty, Groovy, Java, UNIX, GSM, AZURE, New Relic.