TECHNICAL SKILLS

Software: Programming, Software Packaging Tools, App - V, SCCM, Intune, Windows Server, Active Directory, Group Policy Objects.

DB: SQL Server 2012/2016.

Languages: PowerShell, C#.

OS: Windows.

PROFESSIONAL EXPERIENCE

Confidential

IT Engineer

Responsibilities:

• Various architecture and engineer level III tasks.
• Tools written in Powershell and C#

Confidential

SCCM Engineer

Responsibilities:

• Installation, implementation, integration, migration and support of SCCM and server deployment projects.
• Extensive PowerShell automation.
• Architecture and design, white-boarding sessions in both business and technical settings including client development, product demos, creation of SOW, project plan and tasks, and leading project teams.
• Evaluation of network in design and operations to include consideration for bandwidth, firewall restrictions.
• Microsoft infrastructure tools including active directory, group policy, and scripting for deployment.
• Operating system deployment (OSD) with MDT, VMWare
• Application packaging and deployment with MSI packaging tools, Flexera, InstallShield, Orca, Microsoft Sequencer.
• SCCM and SQL reporting.
• Security patching.
• Antivirus Management.
• App-V packaging. In depth experience with the 5.x sequencer, client, and console, connection groups, virtualization of components, and advanced isolation techniques.
• Windows 7 to Windows 10 migration and management.
• Level III in-depth knowledge, maintenance requirements, and system configuration of operating systems, servers, and applications to ensure the operational capability of the Windows 7 to Windows 10 migration and deployment.
• Support of operations, maintenance, modernization, and day-to-day operations of both classified and unclassified networks in addition to supporting exercises and deployments, remote or deployed, while maintaining the basic garrison support requirements.
• Experience in overseeing development and implementation of system specifications, designs, integration, testing, and documentation.
• Experience in installing and integrating system enhancements and ensure interoperability and a seamless connection between internal and external systems.
• Experience in monitoring the computer support to users, resolving system faults, and implementing approved security policies and procedures.
• Experience developing risk management and mitigation strategies, ensuring compliance with QA standards, and excellent written and oral communication skills.
• Strong experience with T-SQL, SQL Server Reporting Services, Report Builder
• Strong experience with Group Policy Objects (GPOs), writing and troubleshooting, including software deployment and security settings and configurations.
• Knowledgeable in multiple current technology areas, including client/server computer hardware and operating systems (thick & thin clients), end-user desktop productivity software, remote management and software deployment tools and administration, end-user device security management, project management, and system integration across multi-tiered highly secure IT environments.
• Advanced knowledge of imaging, patch management, scripting/automation, and software packaging technologies and processes, with emphasis on leveraging System Center Configuration Management (SCCM).
• Knowledge of MSI packaging tools, Flexera, InstallShield, Orca, Microsoft Sequencer.
• Ability to build and manage packages, collections and assignments with SCCM Current Branch console.
• SCCM client troubleshooting skills on the Windows 7, 8, 10, Server 2008, 2012, 2016 platforms.
• In-depth knowledge and understanding of Desktop operating systems methodologies (file system, registry, services, etc.), as well as system tools and remote desktop support.
• Advanced knowledge of Microsoft operating systems, software packages and products, including working knowledge of Windows 7, 8, and 10 platforms, Server 2008, 2012, 2016 platforms
• Ability to work independently and perform rapid solution engineering under time constrained conditions with limited support.
• Advanced knowledge of imaging, patch management, scripting/automation, and software packaging technologies and processes, with emphasis on leveraging System Center Configuration Management (SCCM).
• Provides technical and specialized guidance to complex information processing problems.
• Patch management, update and application packaging and distribution, operating system deployment (OSD), IT system security related issues, threat mitigation and reporting, analyzing data to spot trends, managing patches for software certifications, data collection and reporting.
• Linux administration.

Confidential

System Administrator

Responsibilities:

• Microsoft infrastructure tools including active directory, group policy, and scripting for deployment.
• Operating system deployment (OSD) with MDT, VMWare
• Application packaging and deployment with MSI packaging tools, Flexera, InstallShield, Orca, Microsoft Security patching.
• Antivirus Management.
• App-V packaging. In depth experience with the 5.x sequencer, client, and console, connection groups, virtualization of components, and advanced isolation techniques.
• Windows 7 to Windows 10 migration and management.
• Level III in-depth knowledge, maintenance requirements, and system configuration of operating systems, servers, and applications to ensure the operational capability of the Windows 7 to Windows 10 migration and deployment.
• Use SCCM and remote tools; deploy and manage all collections packages, create new ones, delete old ones, set new boundaries for new sites.
• SCCM administration.
• APPV and InstallShield packaging, supporting Windows environment.
• Thoroughly assess and document current state of the Application Packaging environment.
• Develop customized solutions that address specific needs.
• Develop in-depth understanding of business requirements, along with current application packaging environment; assess and make recommendations.
• Engineer application packaging solutions including policies and procedures to drive efficiency and effectiveness in application delivery; identify opportunities to innovate, extend and enhance service delivery everywhere possible.
• Actively participate in daily operations escalations
• Responsible for Domain Admin level guidance and infrastructure maintenance
• SQL database administration and reporting
• Review, approve and apply patches
• Regulate and document all applications sent out to users, ensuring proper installation on machines
• Troubleshoot and repair all failed applications pushes via SCCM and other tools
• Participate in testing and documentation of all Win7 packages

Confidential

Client Engineer

Responsibilities:

• Microsoft infrastructure tools including active directory, group policy, and scripting for deployment.
• Operating system deployment (OSD) with MDT, VMWare
• Application packaging and deployment with MSI packaging tools, Flexera, InstallShield, Orca, Microsoft Use SCCM and remote tools; deploy and manage all collections packages, create new ones, delete old ones, set new boundaries for new sites
• Thoroughly assess and document current state of the Application Packaging environment
• Develop customized solutions that address specific needs
• Develop in-depth understanding of business requirements, along with current application packaging environment; assess and make recommendations
• Engineer application packaging solutions including policies and procedures to drive efficiency and effectiveness in application delivery; identify opportunities to innovate, extend and enhance service delivery everywhere possible
• Actively participate in daily operations escalations
• Responsible for Domain Admin level guidance and infrastructure maintenance
• SQL database administration and reporting
• Review, approve and apply patches
• Regulate and document all applications sent out to users, ensuring proper installation on machines
• Troubleshoot and repair all failed applications pushes via SCCM and other tools
• Participate in testing and documentation of all Win7 packages
• Provide support and assistance to desktop techs responsible for providing support for application installs, configurations, and hardware moves

Confidential

Information Technology Client Engineering

Responsibilities:

• As part of hospital merger, combined application environments, Active Directory, et. al. across widely divergent networks and systems
• Enterprise planning and deployment services
• Citrix Administration
• SCCM administration
• Application packaging
• Distribution via SCCM and Citrix