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Cloud Engineer Resume

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SUMMARY

  • Versatile IT professional with experience in Azure cloud technologies and design, system administration, devops, application support and project management.

TECHNICAL SKILLS

  • Azure IaaS and PaaS Services
  • Azure Cloud Infrastructure
  • Redis Enterprise Labs
  • Kubernetes
  • Docker
  • Microsoft SQL Server
  • MariaDB Galera Cluster
  • InfluxDB
  • Windows Server 2012/2016
  • RHEL/CentOS 7
  • Project management
  • Incident/Change management
  • MS Visio
  • ITIL
  • TCP/IP
  • DNS

PROFESSIONAL EXPERIENCE

Cloud Engineer

Confidential

Responsibilities:

  • Streamlined deployment process across multiple environments by automating the build and configuration of cloud solutions using Azure Resource Manager (ARM) templates and PowerShell Desired State Configuration.
  • Decreased mean time to repair for hosted client systems by exposing performance bottlenecks utilizing Azure Monitor and Log Analytics.
  • Increased application endpoint availability to a 99.99% SLA.
  • Successfully deployed a mobile device management solution to push client applications to devices and enforce company policies.
  • Provision and manage secure cloud solutions comprising Azure compute, storage and networking for various clients.
  • Ensure environmental compliance per subscription using Azure Policy.
  • Manage internal/external DNS zones for Azure hosted applications.

DevOps Engineer

Confidential

Responsibilities:

  • Successfully designed and deployed various open source data stores as part of a Big Data pipeline spanning multiple data centers.
  • Implemented automated deployment/configuration process for open source software using Ansible Tower.
  • Documented network flow of services illustrating intra - cluster as well as cross data center communication.
  • Identify data points to monitor in order to determine endpoint health within deployed systems.
  • Develop customized Kubernetes manifests for containerized Docker deployments.

Application Support Engineer

Confidential

Responsibilities:

  • Provided Tier 2 support in a 24x7 on-call rotation for mission-critical applications.
  • Performed perfective analysis and maintenance of applications.
  • Streamlined deployment operations by collaborating with software and QA engineers.
  • Built and maintained tools for deployment, monitoring, and operations.
  • Provided expertise and support for monthly major software releases.
  • Established troubleshooting methodology for application issues using various diagnostic tools.
  • Created shared knowledgebase of fixes for common problems.

Production Support Specialist

Confidential

Responsibilities:

  • Served as a product owner for multiple business critical applications for the Investment Management Services unit whom manage over $12.7 trillion of client finances.
  • Provided Tier 2 / 3 support in a 24x7 on-call rotation.
  • Interpreted production specifications and apply corporate best practices to establish the required infrastructure.
  • Utilized ticketing systems such as Atlassian Jira and BMC Magic to track requests and production issues.
  • Coordinated, documented, and implemented application releases while adhering to ITIL standards.
  • Collaborated with external vendors to troubleshoot and resolve advanced application issues via WebEx or conference calls.
  • Troubleshoot application issues using various diagnostic tools and coordinate with respective infrastructure support teams to resolve issues. Document fixes for common issues in the team knowledge base.
  • Participated in Disaster Recovery bi-annually. Maintained server inventory for team applications and use PowerShell to ensure servers are configured to team standards.

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