Cloud Engineer Resume
5.00/5 (Submit Your Rating)
SUMMARY
- Versatile IT professional with experience in Azure cloud technologies and design, system administration, devops, application support and project management.
TECHNICAL SKILLS
- Azure IaaS and PaaS Services
- Azure Cloud Infrastructure
- Redis Enterprise Labs
- Kubernetes
- Docker
- Microsoft SQL Server
- MariaDB Galera Cluster
- InfluxDB
- Windows Server 2012/2016
- RHEL/CentOS 7
- Project management
- Incident/Change management
- MS Visio
- ITIL
- TCP/IP
- DNS
PROFESSIONAL EXPERIENCE
Cloud Engineer
Confidential
Responsibilities:
- Streamlined deployment process across multiple environments by automating the build and configuration of cloud solutions using Azure Resource Manager (ARM) templates and PowerShell Desired State Configuration.
- Decreased mean time to repair for hosted client systems by exposing performance bottlenecks utilizing Azure Monitor and Log Analytics.
- Increased application endpoint availability to a 99.99% SLA.
- Successfully deployed a mobile device management solution to push client applications to devices and enforce company policies.
- Provision and manage secure cloud solutions comprising Azure compute, storage and networking for various clients.
- Ensure environmental compliance per subscription using Azure Policy.
- Manage internal/external DNS zones for Azure hosted applications.
DevOps Engineer
Confidential
Responsibilities:
- Successfully designed and deployed various open source data stores as part of a Big Data pipeline spanning multiple data centers.
- Implemented automated deployment/configuration process for open source software using Ansible Tower.
- Documented network flow of services illustrating intra - cluster as well as cross data center communication.
- Identify data points to monitor in order to determine endpoint health within deployed systems.
- Develop customized Kubernetes manifests for containerized Docker deployments.
Application Support Engineer
Confidential
Responsibilities:
- Provided Tier 2 support in a 24x7 on-call rotation for mission-critical applications.
- Performed perfective analysis and maintenance of applications.
- Streamlined deployment operations by collaborating with software and QA engineers.
- Built and maintained tools for deployment, monitoring, and operations.
- Provided expertise and support for monthly major software releases.
- Established troubleshooting methodology for application issues using various diagnostic tools.
- Created shared knowledgebase of fixes for common problems.
Production Support Specialist
Confidential
Responsibilities:
- Served as a product owner for multiple business critical applications for the Investment Management Services unit whom manage over $12.7 trillion of client finances.
- Provided Tier 2 / 3 support in a 24x7 on-call rotation.
- Interpreted production specifications and apply corporate best practices to establish the required infrastructure.
- Utilized ticketing systems such as Atlassian Jira and BMC Magic to track requests and production issues.
- Coordinated, documented, and implemented application releases while adhering to ITIL standards.
- Collaborated with external vendors to troubleshoot and resolve advanced application issues via WebEx or conference calls.
- Troubleshoot application issues using various diagnostic tools and coordinate with respective infrastructure support teams to resolve issues. Document fixes for common issues in the team knowledge base.
- Participated in Disaster Recovery bi-annually. Maintained server inventory for team applications and use PowerShell to ensure servers are configured to team standards.