Senior Systems Analyst Resume Atlanta, GA - Hire IT People

SUMMARY

Certified IT professional with extensive experience in computer networking.
Adept at installing, configuring, and managing network systems. Analytical problem - solving skills in identifying and resolving issues, assessing needs and defining system requirements.
Proven ability to provide technical solutions that streamline and improve operating efficiencies. Reputation for effective teamwork, collaboration, and exceeding goals and objectives.

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Senior Systems Analyst

Responsibilities:

Reduced downtime by 15% through efficient management and monitoring of all corporate systems with the use of tools such as SNMPc, SolarWinds, QRadar and Systems Center Operations Manager.
Setup small offices for focused groups ensuring network connectivity to all workstations, printers and servers.
Improved network performance by segmenting traffic on the LAN and configuring VLAN’s on both 2950 and 3500 series cisco switches.
Worked with security and network engineers to setup initial configurations on Cisco router and switches along with Palo Alto firewalls.
Increased efficiency 7% by identifying ticket routing gaps in Remedy and Service Now to improve team processes.
Improved response times 10% by developing and updating knowledge documentation to a Microsoft Sharepoint site.
Performed troubleshooting tasks using knowledge in Cisco, Linux and Microsoft to minimize and identify points of failure.
Delivered prompt and sound communication of events across multiple divisions by using advanced technical writing knowledge to keep teams and impacted users aware of major outages.
Ensured proper load balancing between multiple servers in an F5 deployed environment by monitoring pool members and services.

Confidential - Atlanta, GA

Network Administrator

Responsibilities:

Accurately processed and staged medical inventory and received multiple awards for zero errors.
Isolated and resolved network connectivity issues via ping, traceroute, net stat, and telnet.
Quickly identified and resolved critical business problems.
Improved system performance by re-imaging laptops and desktops.