PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Network Security Engineer

Responsibilities:

• Maintaining and administering perimeter security systems such as firewalls, intrusion detection systems, and next generation security innovations.
• Performing analysis of network security needs, designing, integrating, and installing hardware and software that adheres to network architecture compliance standards and company policies.
• Provide level three diagnosis and advanced troubleshooting when required including on - call rotation.
• Deploy network firewalls, IPS, F5, and network route and switch infrastructure.
• Provides input to management on the acquisition of the new hardware and/or software required to meet new regulatory functions or to handle the expected load increases.
• Coordinates and analyzes compliance with regulations.
• Working knowledge and support of F5 LTM load balancers. (Virtual servers, pools, profiles, SSL certificates, and self IP’s,)
• Vulnerability and security finding remediation
• Cisco ISE integration (authentication and Identities management)
• IP assignment and DNS (Infoblox)
• Palo Alto cortex
• Designs and/or adapts security policies.
• Multi-Factor authentication (DUO & RSA Token)
• Installation/configuration of IPS/IDS devices (Cisco Firepower, Tipping Point and Palo Alto)
• SSL concentrator installation (Pulse secure and Cisco Anyconnect)
• Daily Cab meetings
• Strong knowledge of routing protocols such as BGP, OSPF, EIGRP, and Route Redistribution
• Working knowledge of SIEM
• Level 2/3 Escalation
• Firewall Migration (Cisco ASA to Palo Alto)
• Real time network environment monitoring. (SolarWinds)
• Network Mapping. (SolarWinds and Visio)
• Working knowledge of Cisco Nexus 2k, 5k, and 7k
• SSL certificate management (F5 Load Balancer)
• Access list creation and maintenance.
• Working knowledge of class maps, policy maps, EIGRP leak maps and route redistribution
• Circuit and Bandwidth upgrades.
• Documentation.
• Great at organizing, prioritizing and multitasking.
• Demonstrated knowledge of networking topics such as: QOS and network traffic and management issues.
• Understanding of TCP/IP protocol suite and OSI model.
• Installing/configuring Cisco routers, switches, Cisco ASA’s, Palo Alto firewalls, and F5 LTM
• Knowledge and experience working with telecoms and vendors to resolve network issues.
• Telecom Escalation.
• Ability to work independently.
• VPN's managed and shared.
• Working knowledge of MPLS (Layer 3)

Confidential, Atlanta, GA

Network Security Engineer

Responsibilities:

• Daily in-depth reviews of firewall rules to ensure compliance is maintained
• Provide Firewall Reports based on Firewall Management Tools (Firepower and Checkpoint Smart domain Manager)
• Point of contact for Firewall Rule Remediation and escalation of issues
• Correlation with Cyber team to remediate vulnerability scanning findings
• Firewall maintenance (Checkpoint, and Fortinet)
• Firewall policy implementation
• Firewall Migration (Juniper => Checkpoint/Fortinet)
• Intermediate knowledge of PKI and the implementation and use of certificates.
• Web Security Appliance administration (Cisco IronPort)
• Cisco ISE (Authentication)
• F5 LTM administration (creating vips, pools, profiles, and health monitors)
• SSL certificate imports/renewals (F5)
• Irules (http redirects)
• Collaboration with technical writer to create and update Network documentation, standard operating procedures, and how to documentation.
• Troubleshooting (F5, Firewall, and web proxy)
• On call rotation
• Port profile creation (UCS)
• Network Mapping (Visio and Netbrain)
• IPS/IDS rule and geolocation updates (Firepower)
• Vulnerability scanning (Firepower)
• Packet capture (firewall and Wireshark)
• TCP dumps (Firewall and F5)
• VPN troubleshooting
• Vlan creation and maintenance (Nexus 1k, 2k, and 5k)
• Working knowledge of cisco datacenter (Nexus, UCS)

Confidential

Network Analyst Contract/Desktop Support

Responsibilities:

• Firewall cleanup (removal of rules with no hits)
• Implementation of policies (adding new rules)
• Remote access (Cisco Anyconnect)
• Site to Site vpn’s
• Installing and configuring laptops, desktops, and mobile phones
• Installing and configuring Wyse thin clients (Citrix)
• Installing and configuring IP phones (ShoreTel)
• Installing and configuring VPN’s (Cisco Any Connect and Cisco VPN)
• Installing and configuring Office 365 and skype for business 2016
• Imaging laptops and desktops (Windows 7, 8.1 and 10)
• Procurement
• Mobile Device Management (Mobile Iron)
• Troubleshooting hardware and software issues related to laptops, desktops and mobile phones
• Break/fix laptops, and desktops (adding hard drives, upgrading ram, and parts replacement)
• Providing end user support to internal and external clients via Face-to-Face, Phone, Email, or Remote (LogMeIn, TeamViewer or Dameware).
• Executive level support.
• Asset management, and ticketing system (Epicor ITSM)
• Add, Remove and modify user’s access to network resources and domains.
• Installing and configuring email accounts (outlook 2010, 2013, and 2016) router and switch configuration (Putty)
• Router and switch troubleshooting
• Network Monitoring (SolarWinds)

Confidential

Desktop Support Specialist

Responsibilities:

• Using Remedy / ticketing software to input request / incident information, tracking the status of incidents, and extracting reports on support activities. Supporting asset tracking and asset management activities.
• Daily responsibilities include supporting end-users, troubleshooting software and hardware problems, installing and configuring laptops, desktops and printers.
• Provide level I assistance to local and remote users connecting to the LAN.
• Add, modify and remove users’ access to network resources and domains. Determining problems assessment and escalated technical issue for resolution.
• Provided help line solutions to inquiries, problems and complaints relating to computer applications, equipment, and network for internal and external users.
• Responsible for technical maintenance, Operational supports on personal computers LAN/WAN hardware and software.
• Associated duties include the troubleshooting of software and hardware related problems, educating and assisting end-users on a personal level and analyzing the need of end-users relating to productivity.
• Additional tasks include installing Windows 7 workstations on the network, including corporate E-MAIL and printers.
• Setup, new computing labs and coordinated upgrades and patches installation for software and hardware.
• Performed advanced trouble-shooting for network hardware and software problems.
• Setting up End-users in the AVAYA phone systems
• Imaging desktops and laptops using Ghost