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Business And Technical Analyst Resume

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SUMMARY

  • Twenty plus years of award - winning experience in Information Technology Management and Consulting in advanced technology, telecommunications, security, systems programming and financial/business application programming.
  • Proven experience in the design, implementation and delivery of high quality IT solutions/ customer service for international high growth companies, Fortune 500 companies, government and military agencies.
  • Demonstrated track record building and supporting highly scalable and reliable network infrastructures; creating and maintaining effective systems documentation; mentoring, training and educating Senior and Technical Management, Technical Staff and end users. Primary architect and manager of over a dozen data center moves.
  • Significantly consistent record of directing complex projects from inception through completion; devising record breaking sales and marketing strategies and dramatically increase revenues in start-up and established companies.
  • Outstanding planner, organizer, leader with strong problem solving and analytical skills who can train and supervise personnel and develop a productive rapport with diverse groups including customers, vendors, suppliers and management on all levels.
  • Excellent communication, presentation and negotiation skills.

TECHNICAL SKILLS

  • Intel, Dell, Lenovo, Sun Sparc, RAID, DEC Alpha, HP 9000, RS/6000, Cisco,
  • IBM 43xx, IBM30xx, IBM370/xxx, IBM 3x74, FEPs, Ascend, Livingston,
  • 3Com routers, 3Com switchers, HP, Cisco Nexus
  • Cisco, Dell, 3Com, Baynetworks, Foundry Networks, Shiva, Intel, HP, Lenovo
  • Cisco, 3Com, Asterisk
  • Unix, Ultrix, AIX, HP-UX, Solaris, OSF/1, Digital Unix, FreeBSD, VM, VM/HPO,
  • CMS, True64, SSI, DOS/VSE, MVS, PC/DOS, Windows 3.x, Windows 95/98, Windows NT
  • Windows Server 2000/2003, Windows XP, Citrix, Cisco IOS, Windows Terminal Services
  • Linux, VMWare (VMWare Server 1.x, 2.0, ESX, ESXi 3.5, 4.x)
  • C++, C. Perl, X/Windows, Motif, BAL, REXX, EXEC, FORTRAN, BASIC, PASCAL,
  • FOCUS, CDC Assembler, PL/1, Micro Assembler
  • ATM, DSL, T1/T3, Frame Relay, ISDN, Microwave, Fiber Optic, Fast Ethernet, FDDI,
  • Gig-Ethernet, MPLS
  • Cisco, 3Com, Tasman, OSPF, BGP, Static Routing, IGRP, EIGRP
  • BIND (DNS), SendMail, NIS+, Kerberose, TCP/IP, VitalSigns, SMART, CodeCenter, FTP,
  • Telnet/SSH, HTTP/SSL, Cisco Works, CGI, Procase (Smart), Word Perfect, MS Office,
  • VSAM, SQL, RSCS, PassThru, TOTAL, JCL, VMTape, VMCenter, VMMAP, VMSecure,
  • TopSecret, CacheVM, Legatto, Acronis, Spectrum (SNMP), MRTG, Apache, MySQL,
  • Oracle, Request Tracker, IIS, Postfix, Radius, Filemaker, NA Sniffer Pro, EtherPeek, tcpdump, NMAP, HP OpenView, Open NMS, CiscoWorks, Exchange 2000/2003/2007 ,
  • Remedy, ServiceNow, HPSM7

PROFESSIONAL EXPERIENCE

Business and Technical Analyst

Confidential

Responsibilities:

  • Provide management and technology industry consultation to corporate CEO, CIO and corporate legal representatives.
  • Provide network analysis and design consulting services to a diverse clientele.
  • Provide in-depth network and application troubleshooting services to a diverse clientele.
  • Provide business and technical guidance to a diverse clientele.
  • Apply structured disciplines that include design considerations for LANs, WANs, MANs Intranets and Internet access.
  • Perform in-depth structured analysis on all components of a LAN or WAN system to determine considerations for designs and supply statistical data to enforce considerations that provide insightful strategic or tactical direction.
  • Provide application and network performance analysis for SLA compliance and determination.
  • Analyze all types of networks from a technical and business perspective plus provide detailed results that join business needs with technological feasibility.
  • Assist clients as a business and technical consultant by analyzing enterprise business or specific business processes and technical attributes relative to the client’s overall plans.
  • Perform in-depth technical research based on design factors; considerations and statistical data reared from analysis to properly size and select products and services that meet the client's requirements.
  • Supply recommendations and options for selection and sizing of all hardware, software and services.
  • Provide economical cost of return (ROI) and residual asset value information on new or existing technology assets deployed.
  • Analyze right sizing plans and provide detailed recommendations that provide direction and scope to clients.
  • Provide ideas and plans to implement best practices to solving technical related issues.
  • Provided guidance on how to continually utilize current network infrastructure assets to their fullest lifecycle.

Confidential, St. Paul, MN

Consultant

Responsibilities:

  • Organized Confidential Security Consulting Services and Confidential, a Managed Security Provider; Minnesota OnLine Internet Services Division; managed firewall services, Authentication, Authorization and Access Control (AAA services), virus scanning and intrusion detection services.
  • Provided consulting services to various clients functioning as outsourced CIO, IT Manager, Security Architect or administrator, Network Architect or administrator as well as Security Auditor.
  • Provide IT Management services to clients acting as outsourced CIO / IT Manager and manage a group of IT and network administrators providing these services to clients.
  • Proactively identify and initiate work process and tool improvements leading to increase workplace and business productivity, employee satisfaction and cost savings.
  • Work with clients to define, design, and implement information technology strategy for computing and network infrastructure. Successfully interact and defuse problems with vendors.
  • Assist clients and gather business requirements; understand short/long term goals; design and implementation of corporate policies regarding computing network infrastructure; perform analysis, design and implementation of expansion and improvement of network infrastructure.
  • Provide systems administration for client's critical services; troubleshoot/install new network services. Develop and harden secure environments.
  • Migration of all network devices from local user accounts onto AAA TACACS+ and Radius authentication using Cisco ACS v2.4, v3.2, v3.3 dot1x user-port-authentication implementation across all multiple sites
  • Remote office LAN design and implementation
  • Troubleshooting of daily WAN and LAN issues, ATM, Frame Relay, HSRP, OSPF, V-LAN or IOS problems
  • Network design for multiple HQ / datacenter re-location projects
  • Design and implementation assistance of the numerous LAN, WAN and VoIP implementations
  • Architect / Lead Engineer on large scale data center migration and Cisco Nexus conversion
  • Design/Configuration/Installation/Support of LAN/WAN connections between Confidential / Minnesota OnLine and over hundreds of clients via Point to Point, MPLS, Frame Relay, Fiber, ATM, Point to Point, ISDN and long haul Microwave connections, many implemented with inter-site VPN connections.
  • Network fault finding/troubleshooting in multi-vendor/multi-protocol networks

Confidential, St. Paul, MN

Senior Computer Scientist-Pre Sales Engineer

Responsibilities:

  • Analyzed/ designed secure networks ranging from SNA, TCP/IP, IPX and Appletalk running over Ethernet, Fast Ethernet, FDDI, SMDS, satellite and spread spectrum wireless.
  • Performed security and threat analysis of networks/data systems for federal and local governments, NATO and DOD, law enforcement, utilities, banking, health care, retail and communications in the United States, Japan, Mexico and Western Europe.
  • Consulted/designed networks connecting DOD classified networks to networks of lower classification to prevent "inadvertent disclosure" of classified materials.

Confidential, St. Paul, MN

Project Manager, House of Representatives

Responsibilities:

  • Served as Advisor to Speaker of the House, Chairman of Technology Committee, Controller of House on computer, telephony and other technological issues. Testified before House Committees.
  • Proposed/designed/implemented "House Floor Computerization Project" resulting in electronic access to Minnesota House of Representatives and citizens via Internet.
  • Designed, contracted and implemented multi-building network; evaluated, proposed and recommended hardware used in implementation.
  • Developed/authored RFI and RFP for numerous contract projects; developed bid specifications; participated in interview and evaluation of bidders; designed and oversaw review and evaluation process of hardware and software; served as technical advisor on contractor selection.

Data Systems Project Manager

Confidential

Responsibilities:

  • Researched, recommended and implemented CASE technology.
  • Proposed, managed development of and implemented IBM 3270 emulation S/W for UNIX system allowing for migration to graphical terminals and user interfaces.
  • Negotiated software/equipment purchases, hardware/software maintenance contracts and renewal agreements.
  • Trained staff on systems and user issues; assisted in designing interstate/intrastate agency wide area networks and implementation of RDBMS for textual storage, indexing, search and retrieval of Statutes.
  • Defined, set up and implemented all aspects of multi-host UNIX systems/administration; created/placed into operation a multi-platform, multi-vendor homogenous environment.
  • Served as internal consultant for VM system.

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