Business And Technical Analyst Resume
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SUMMARY
- Twenty plus years of award - winning experience in Information Technology Management and Consulting in advanced technology, telecommunications, security, systems programming and financial/business application programming.
- Proven experience in the design, implementation and delivery of high quality IT solutions/ customer service for international high growth companies, Fortune 500 companies, government and military agencies.
- Demonstrated track record building and supporting highly scalable and reliable network infrastructures; creating and maintaining effective systems documentation; mentoring, training and educating Senior and Technical Management, Technical Staff and end users. Primary architect and manager of over a dozen data center moves.
- Significantly consistent record of directing complex projects from inception through completion; devising record breaking sales and marketing strategies and dramatically increase revenues in start-up and established companies.
- Outstanding planner, organizer, leader with strong problem solving and analytical skills who can train and supervise personnel and develop a productive rapport with diverse groups including customers, vendors, suppliers and management on all levels.
- Excellent communication, presentation and negotiation skills.
TECHNICAL SKILLS
- Intel, Dell, Lenovo, Sun Sparc, RAID, DEC Alpha, HP 9000, RS/6000, Cisco,
- IBM 43xx, IBM30xx, IBM370/xxx, IBM 3x74, FEPs, Ascend, Livingston,
- 3Com routers, 3Com switchers, HP, Cisco Nexus
- Cisco, Dell, 3Com, Baynetworks, Foundry Networks, Shiva, Intel, HP, Lenovo
- Cisco, 3Com, Asterisk
- Unix, Ultrix, AIX, HP-UX, Solaris, OSF/1, Digital Unix, FreeBSD, VM, VM/HPO,
- CMS, True64, SSI, DOS/VSE, MVS, PC/DOS, Windows 3.x, Windows 95/98, Windows NT
- Windows Server 2000/2003, Windows XP, Citrix, Cisco IOS, Windows Terminal Services
- Linux, VMWare (VMWare Server 1.x, 2.0, ESX, ESXi 3.5, 4.x)
- C++, C. Perl, X/Windows, Motif, BAL, REXX, EXEC, FORTRAN, BASIC, PASCAL,
- FOCUS, CDC Assembler, PL/1, Micro Assembler
- ATM, DSL, T1/T3, Frame Relay, ISDN, Microwave, Fiber Optic, Fast Ethernet, FDDI,
- Gig-Ethernet, MPLS
- Cisco, 3Com, Tasman, OSPF, BGP, Static Routing, IGRP, EIGRP
- BIND (DNS), SendMail, NIS+, Kerberose, TCP/IP, VitalSigns, SMART, CodeCenter, FTP,
- Telnet/SSH, HTTP/SSL, Cisco Works, CGI, Procase (Smart), Word Perfect, MS Office,
- VSAM, SQL, RSCS, PassThru, TOTAL, JCL, VMTape, VMCenter, VMMAP, VMSecure,
- TopSecret, CacheVM, Legatto, Acronis, Spectrum (SNMP), MRTG, Apache, MySQL,
- Oracle, Request Tracker, IIS, Postfix, Radius, Filemaker, NA Sniffer Pro, EtherPeek, tcpdump, NMAP, HP OpenView, Open NMS, CiscoWorks, Exchange 2000/2003/2007 ,
- Remedy, ServiceNow, HPSM7
PROFESSIONAL EXPERIENCE
Business and Technical Analyst
Confidential
Responsibilities:
- Provide management and technology industry consultation to corporate CEO, CIO and corporate legal representatives.
- Provide network analysis and design consulting services to a diverse clientele.
- Provide in-depth network and application troubleshooting services to a diverse clientele.
- Provide business and technical guidance to a diverse clientele.
- Apply structured disciplines that include design considerations for LANs, WANs, MANs Intranets and Internet access.
- Perform in-depth structured analysis on all components of a LAN or WAN system to determine considerations for designs and supply statistical data to enforce considerations that provide insightful strategic or tactical direction.
- Provide application and network performance analysis for SLA compliance and determination.
- Analyze all types of networks from a technical and business perspective plus provide detailed results that join business needs with technological feasibility.
- Assist clients as a business and technical consultant by analyzing enterprise business or specific business processes and technical attributes relative to the client’s overall plans.
- Perform in-depth technical research based on design factors; considerations and statistical data reared from analysis to properly size and select products and services that meet the client's requirements.
- Supply recommendations and options for selection and sizing of all hardware, software and services.
- Provide economical cost of return (ROI) and residual asset value information on new or existing technology assets deployed.
- Analyze right sizing plans and provide detailed recommendations that provide direction and scope to clients.
- Provide ideas and plans to implement best practices to solving technical related issues.
- Provided guidance on how to continually utilize current network infrastructure assets to their fullest lifecycle.
Confidential, St. Paul, MN
Consultant
Responsibilities:
- Organized Confidential Security Consulting Services and Confidential, a Managed Security Provider; Minnesota OnLine Internet Services Division; managed firewall services, Authentication, Authorization and Access Control (AAA services), virus scanning and intrusion detection services.
- Provided consulting services to various clients functioning as outsourced CIO, IT Manager, Security Architect or administrator, Network Architect or administrator as well as Security Auditor.
- Provide IT Management services to clients acting as outsourced CIO / IT Manager and manage a group of IT and network administrators providing these services to clients.
- Proactively identify and initiate work process and tool improvements leading to increase workplace and business productivity, employee satisfaction and cost savings.
- Work with clients to define, design, and implement information technology strategy for computing and network infrastructure. Successfully interact and defuse problems with vendors.
- Assist clients and gather business requirements; understand short/long term goals; design and implementation of corporate policies regarding computing network infrastructure; perform analysis, design and implementation of expansion and improvement of network infrastructure.
- Provide systems administration for client's critical services; troubleshoot/install new network services. Develop and harden secure environments.
- Migration of all network devices from local user accounts onto AAA TACACS+ and Radius authentication using Cisco ACS v2.4, v3.2, v3.3 dot1x user-port-authentication implementation across all multiple sites
- Remote office LAN design and implementation
- Troubleshooting of daily WAN and LAN issues, ATM, Frame Relay, HSRP, OSPF, V-LAN or IOS problems
- Network design for multiple HQ / datacenter re-location projects
- Design and implementation assistance of the numerous LAN, WAN and VoIP implementations
- Architect / Lead Engineer on large scale data center migration and Cisco Nexus conversion
- Design/Configuration/Installation/Support of LAN/WAN connections between Confidential / Minnesota OnLine and over hundreds of clients via Point to Point, MPLS, Frame Relay, Fiber, ATM, Point to Point, ISDN and long haul Microwave connections, many implemented with inter-site VPN connections.
- Network fault finding/troubleshooting in multi-vendor/multi-protocol networks
Confidential, St. Paul, MN
Senior Computer Scientist-Pre Sales Engineer
Responsibilities:
- Analyzed/ designed secure networks ranging from SNA, TCP/IP, IPX and Appletalk running over Ethernet, Fast Ethernet, FDDI, SMDS, satellite and spread spectrum wireless.
- Performed security and threat analysis of networks/data systems for federal and local governments, NATO and DOD, law enforcement, utilities, banking, health care, retail and communications in the United States, Japan, Mexico and Western Europe.
- Consulted/designed networks connecting DOD classified networks to networks of lower classification to prevent "inadvertent disclosure" of classified materials.
Confidential, St. Paul, MN
Project Manager, House of Representatives
Responsibilities:
- Served as Advisor to Speaker of the House, Chairman of Technology Committee, Controller of House on computer, telephony and other technological issues. Testified before House Committees.
- Proposed/designed/implemented "House Floor Computerization Project" resulting in electronic access to Minnesota House of Representatives and citizens via Internet.
- Designed, contracted and implemented multi-building network; evaluated, proposed and recommended hardware used in implementation.
- Developed/authored RFI and RFP for numerous contract projects; developed bid specifications; participated in interview and evaluation of bidders; designed and oversaw review and evaluation process of hardware and software; served as technical advisor on contractor selection.
Data Systems Project Manager
Confidential
Responsibilities:
- Researched, recommended and implemented CASE technology.
- Proposed, managed development of and implemented IBM 3270 emulation S/W for UNIX system allowing for migration to graphical terminals and user interfaces.
- Negotiated software/equipment purchases, hardware/software maintenance contracts and renewal agreements.
- Trained staff on systems and user issues; assisted in designing interstate/intrastate agency wide area networks and implementation of RDBMS for textual storage, indexing, search and retrieval of Statutes.
- Defined, set up and implemented all aspects of multi-host UNIX systems/administration; created/placed into operation a multi-platform, multi-vendor homogenous environment.
- Served as internal consultant for VM system.