Senior Programmer Analyst Resume

SUMMARY

Results - oriented professional with extensive experience in databases and application development support.
Skilled in translating functional and nonfunctional requirements into system requirements as well as communicating between technical and not-technical audiences.
Work well independently or in group setting, providing all facets of system development life cycle, such as research, analysis, design, documentation, testing, implementation, and training.
Provide essential consultative support and building key relationships through effective interpersonal, organizational, and leadership skills. Naturally motivate peers to own their professional growth actively.

TECHNICAL SKILLS

Tools: and Packages: Microsoft Excel, Word, Visio, Access, OneNote, Outlook, PowerPoint, Publisher, Splunk, Red Hat Linux, Dayforce, SharePoint, Workbrain, MicroStrategy, Ivanti, FrontRange

Skills: Business Analysis, Requirements Analysis, Requirements Gathering, SQL, Business Requirements, Software Development Life Cycle (SDLC), User Acceptance Testing, Data Analysis, Business Process Improvement, Change Management

Methodologies: SAFe Agile, Waterfall, Kanban

PROFESSIONAL EXPERIENCE

Confidential

Senior Programmer Analyst

Responsibilities:

Willingly accepted ownership of company’s Splunk Distributed Enterprise System when owner wanted to offload, resulting in continued management and support of $140,000 annual investment, allowing production support teams to continue using primary tool.
Proactively took courses in Splunk and Red Hat Linux, understanding, managing, and administering Splunk.
Documented Splunk environment, working with users to identify unnecessary indexing, reducing licensing costs.
Worked with multiple in-house teams and vendors (Rackspace and Splunk), resolving high priority issues.
Created mapping and design documents through requirements gathering, understanding and interpreting data models, and documenting complex data transformation rules.
Change Management admin, managing the process, and driving standardization and compliance.

Confidential

Programmer Analyst

Responsibilities:

Translated labor laws into labor management system requirements, troubleshooting compensation issues based on labor, and benefit policy details.
Created queries, providing labor data in usable formats for business partners.
Trained team members how to resolve benefit and compensation issues, ensuring efficiency.
Documented requirements for labor-management data integration updates and system upgrade (for a 4-version jump), testing upgrade from quality assurance perspective.
Documented, reported, and managed system and data issues with product vendor, monitoring and troubleshooting CCTV systems.

Technical Business Analyst

Confidential

Responsibilities:

Gathered system integration requirements, reading existing documentation, and solicitation of key players.
Work with subject matter experts, development, and quality assurance teams, ensuring best product possible.
Perform data analysis, verifying data/solution accuracy, and writing prototype SQL solutions.

Confidential

Store Operations Data Analyst

Responsibilities:

Used MS Excel extensively, creating store goals, reporting results, and consolidating data from multiple databases to produce usable results.
Produced headcount reports, using MS Access to convert data from MS Excel spreadsheet into multiple formatted user-specific reports.
Gathered and tracked data from multiple systems, data warehouse, Peoplesoft (HR), MS Access database, producing periodic sales, and store payroll results for entire retail chain.
Participated in departmental change initiatives, itemizing functional specifications, and thorough testing.
Provided technical support to MS Office users for Excel, Word, Access, and Outlook, creating MS Access database to track alignment changes retrievable by ‘as of’ date logic.
Developed MS Access database, tracking district and store manager movement retrievable by ‘as of’ date logic.
Added automation to several department processes, improving accuracy and efficiency.

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