Network Engineer Resume

SUMMARY

Over 25 years of communications/IT, analytical, technical and training experience in the civilian and military environment.
Skilled in coordination of projects and effectively working and directing cross - functional teams to complete projects on time and on budget.
Comfortable with communications at all levels of an organization, strong analytical skills, strong leadership qualities and a tenacious problem solver who builds teamwork and possesses the drive to surpass goals and complete a job.

TECHNICAL SKILLS

Design, implementation, and troubleshooting enterprise level wireless infrastructure
Routing and Switching in an enterprise environment
Inventory Controls
IT Procurement
Windows Operating Systems
MS Office Suites
Unix network administration
Kornshell scripting and DOS batch files

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

Remote / Offsite meeting and event setup throughout the US and international locations
Work with business partners both internal and external to Confidential to gather requirements needed to provide both wired and wireless networking for customers ranging from 20 - 20,000 individual users.
Various locations to include hotel meeting spaces, resorts, convention centers, and unconventional sites (parking lots)
Procurement of networking equipment (router, switches, access points, wireless controllers, DHCP Servers), tools (Cable testing, wireless testing and mapping), and software (inventory control, wireless diagnostic and mapping)
Data analysis for end-user network usage
Research and evaluation of new technology
Network design for both wired and wireless using various software tools
Collaboration with many various teams with in Confidential and external partners
Troubleshooting networking issues in a fast-paced environment
Due to the fast pace and ever-changing environment and locations, network training is continuous

Confidential

Network Administrator

Responsibilities:

Administer all network operations, including servers, internet connections - including maintaining filtering software, and wireless implementation.
Administer email system.
Provide hardware and software support
Provide support for Raisers Edge, Financial Edge, tuition and contracts systems.
Coordinate system hardware inventory.
Research and implement quality improvement for all systems, hardware and software.

Confidential

Senior Network Support Engineer

Responsibilities:

Research, develop, and support of several telecommunication services (modem, broadband, and satellite)
Research and deploy terminal emulation software.
Research, deploy and support various remote-control applications.
Provide troubleshooting resource material, training, and documentation to 1st level support analysts.
Provide technical support and leadership on projects ranging from small to corporate wide.
Provide oncall after hours support on a rotating basis.
Provide WAN/LAN support to over 4500 sites within the company in 15 states

Confidential

Network Techhnician

Responsibilities:

Troubleshooting and support of Windows 95 and NT 4.0 (workstation and server)
Troubleshooting of Telecommunications packages, Remotely Possible, PC Anywhere, and Quickbooks
Responsible for NT Administration of 3500 NT servers
Performed basic server maintenance
Responsible for deployment and removal of computer applications
Responsible for supporting network connectivity to Cisco routers

Confidential

Application Support

Responsibilities:

Provided 1st and 2nd level technical support for several software packages including PC banking platforms, stock purchasing software, online bill payment, Internet browser configuration, etc.
Support was delivered to an external customer base of 250,000+
Conducted training on the use and troubleshooting of the Micro Computer including software usage for junior Technical Specialist and front-line phone representatives
Detailed input of discovered problems/deficiencies into custom built databases