SUMMARY

• 10 plus years providing installation, implementation and support services for companies to move their physical servers to a Virtual Server Infrastructure environment utilizing NetApp Storage, HP C7000 Blade Servers and Cisco Nexus 5596 switches to create FlexPods.
• Experienced in deploying NetApp SAN/NAS technologies utilizing, FCP, iSCSI, NAS, NFS, and CIFS. A proven leader in understanding and executing functional organization, problem solving, event planning, communication, effective decision making, unique interpersonal skills.
• Experienced in providing excellent support to senior level staff and customers. Effectively able to communicate and interact with staff and clients at all levels in a fast - paced environment while remaining flexible, proactive, resourceful and efficient.
• Maintains a high level of professionalism and confidentiality, while effectively multi-tasking. Using Microsoft Visio, Excel, and Abode Acrobat Pro, document and maintain all install, build, configuration runbooks and as build documents of the datacenter hardware.

TECHNICAL SKILLS

Operating Systems: NetApp Data on Tap 9.2.1P3 Cluster Data Ontap (cDOT), VMware ESX, VMware VDI, Citrix, Windows 2016/2008, Windows 10, DHCP, LDAP, WINS, Active Directory, Exchange 2010 HPE 3Par, HPE 3PAR StoreServ Storage Array, HP 3PAR F-Class F200 and F400 Storage Systems.

Storage Area Network: NetApp Data on Tap 9.2.1P3 Cluster Data Ontap (cDOT), FAS Storage, FCP, iSCSI, CIFS, NFS

Analysis Tools: Network General Enterprise Sniffer, Fluke 685 and 686 Lanmeters, NetApp performance tools

Infrastructure Hardware: Monitoring Software Netcool, DFM, Protection Manager,Netbackup 7.7.3

LAN/WAN Technologies: ATM, Ethernet, Token Ring, FDDI, DID, Frame Relay, T1, DS3, OC3, OC12, SONET, TCP/ IP,PPOE, PPP,PPTP Network Design and Analysis, Routing, and Switching, wireless 802.11b, home RF, HPNA, WIFI, Bluetooth, DOCSIS, ADSL, DSL, XDSL, TUT Systems, Cable Head end, Cable modem Wireless ATM laser, Clear view, IP Satellite systems

PROFESSIONAL EXPERIENCE

Confidential, San Antonio

Storage Engineer

Responsibilities:

• Perform implementation, maintenance, monitoring, performance analysis, proactive troubleshooting and continual improvement of the storage infrastructure for 2 Federal customers Health care.gov and The Veterans Health Administration.
• Deploy and maintain all storage infrastructure that requires 24/7 availability
• Provide technical support in case of incidents during off business hours
• LUN setup and maintenance
• Maintain SAN/NAS devices firmware up to date as per vendor recommendations
• Deploying and maintaining SAN and NAS systems (EMC & NetApp) in a production environment
• Remediate vulnerability (Nessus, Retina and Qualys) scans on NetApp OnTap hardware (7-Mode and Cluster)
• Configuration baselines per IBM standards as required for the Federal business customers.
• Produce monthly executive summary reports related to utilization, performance and security
• L2, L3 escalation for all NetApp related incidents
• Permissions related changes for end user access
• Monitoring and improvement of SnapMirror DR environment
• Work with vendor for failed hardware replacement

Confidential

Support Account Manager Resident Engineer

Responsibilities:

• Perform implementation, maintenance, monitoring, performance analysis, proactive troubleshooting and continual improvement of the storage infrastructure
• Deploy and maintain all storage infrastructure that requires 24/7 availability
• Provide technical support in case of incidents during off business hours
• LUN setup and maintenance
• Maintain SAN devices firmware up to date as per Violin support recommendations
• Deploying and maintaining SAN LUN on Flash in a production environment
• Produce quarterly executive summary reports related to utilization, performance, security, hardware placement, and hardware outages
• L2, L3 escalation for all Violin Hardware related incidents
• Permissions related changes for end user access
• Work with customer for failed hardware replacement

Confidential

NetApp subject matter expert

Responsibilities:

• Design NetApp Flex pods with NetApp Fas 6220 running Data On Tap cluster mode 8.2p3 2 node clusters with 4 UCS chassis, 1 cluster switch and 2 Cisco Fiber Interface switches to Union Banks outbound network per rack, (16 racks total)
• Documented using Microsoft Visio all elevations of the rack locations and wiring requirements
• Documented using Excel all configuration including, serial number, system id’s, cluster name Ip address, all NetApp required cluster setup information, disk layout, Vserver names, Storage network switch setup configuration, Cluster Setup command configuration, Service processor configuration, all cluster network setup configuration, Node Aggregate configuration per node, volume setup per node, Export policy, snapmirror load share mirrors, snapshot policy, Efficiency Policy for each node and cluster.
• Created Cisco Flexpod Runbook including screen shot from the system.
• Created the Hardware Install Test Plan for Cluster Data ONTAP for each Cluster Prod and Partner Snapmirror Cluster.
• Created As-Build document to give to Union Bank once the Build, configuration of Data ON Tap, all items describe above were completed so Union Bank had a recorded documentation before the system was rolled onto their datacenter floor.

Confidential

Storage Management Consultant

Responsibilities:

• City of Allen, Rack and stack, configure and migrate from EMC to cDOT 8.2.1, (2) 8020 two node clusters for prod and dr setup snapmirror intercluster replication, SnapDrive and SnapManager for Exchange, SnapManager for SQL
• City of Frisco, Various cDOT and 7-mode work audit cDOT install for best practices documentation as-built and Visio.
• American Bureau of Shipping, 7-mode V-Series migration from v3240 to v3250 in both prod and dr customer had HDS storage, OSSV and SnapVault.
• Occidental Petroleum Inc, cDOT added 2 nodes to existing 2 node clusters (29 systems) configured and audit cDOT install for best practices documentation as-built and Visio. 7 mode migration to new clusters using host and storage migration 7MTT.
• Energy Transfer Partners, 7-mode install and configure upgrade DOT on all NetApp controllers (14 systems)
• Apache Corp, Data Center move,(8 systems) head swap, DOT upgrades, as-built documentation and Visio.
• KBMG 7-mode disk shelf and head swap audit and as-built documentation and Visio.
• Installed and configured HP 3PAR F200 and F400 Storage for SIGNA customers.

Confidential

Storage Engineer

Responsibilities:

• Day to day support/provisioning of 168 NetApp Storage devices in Multiple FAS6080, FAS3240 FAS980 and FAS2050 NAS environments with FCP, NFS, ISCSI, and CIFS.
• Large scale storage archive using Centera EMC Storage for Legacy Wachovia NAS/CAS environment.
• SnapMirror, SnapVault OSSV, SnapLock and Operations Manager are deployed to manage replication and bank compliance between major data center sites. provide level 3, 4 and 5 On-Call supports for the environment along with planning and executing Data on Tap upgrades and hardware replacement via IBM on-site support for Confidential On-Call hardware outages.
• Configure and manage alarms via NetCool Alarming setup in Operation Manager,
• Provision Online and Nearline storage for bank customers and setup SnapMirror for BCP failover and DR replication.
• Other tools used to monitor this environment are OnCommand System Manager, NetApp Management Console. Also use provided scripting to setup and manage all storage baseline configrations.