Lead Information Systems Analyst Resume

SUMMARY

A passionate and dynamic with three - plus years of expertise within the IT sector in fast-paced multiuser environments. Skilled in network and system administration, analysis/security, information assurance, and vulnerability management. Known for being dependable by meeting and often exceeding customer expectations.

AREAS OF EXPERTISE

Active DoD Clearance: Secret
Cyber Tools/Frameworks: Tenable Nessus, HBSS, ACAS, SIEM, IA, IAVA, IAVM, DoD 8570 (IAT, IAM, and CSSP), NIST 800-53, NIST 800-37, Risk Management Framework (RMF)
Networking: IP Addressing/Subnetting, TCP/IP, UDP, OSI, IPv4, DHCP, DNS, HTTP, RDP, SSH, VPN, IPsec, Wi-Fi 802.11, SATCOM (Line of Sight (LOS), TDMA, RF, Ku Band)
Intrusion Detection/Intrusion Prevention System, Anti-Virus, Endpoint Security
Troubleshooting/Diagnostics
Proficient in Microsoft Office
Highly Adaptable
Team Leadership
Time Management
Solutions-Oriented
Tenacious Work Ethic
Strong Written/Verbal Communication

PROFESSIONAL EXPERIENCE

Lead Information Systems Analyst

Confidential

Responsibilities:

Successfully monitored network traffic, activity, and indicators of compromise (IOCs) using McAfee Enterprise Security Manager (ESM) security information and event management (SIEM) tool; administered Host Based Security System (HBSS) services such as DLP, HIPS, and VSE.
Cut client downtime by 50% through implementing the ITSM framework to efficiently provide Tier II/III customer support for 1,200 users with issues relating to software, hardware, network (including VTC), PC imaging, peripheral devices, and domain accounts (Active Directory/MS Exchange).
Responded to 1,000 tickets annually using the Remedy ticketing system, and documented tasks to ensure continuity.
Effectively collaborated with the Computer Incident Response Team (CIRT) to isolate compromised devices and reduce the threat surface.
Led, trained and supervised a team of 4 junior-level employees in IT operations, service desk, and the operation of Computer Network Defense (CND) tools.

Network Administrator

Confidential

Responsibilities:

Expanded logistical productivity by 40% by providing 12 supply offices with LAN/WLAN, WAN, and VoIP capabilities.
Scrutinized network configurations, performance, and availability using Cisco CLI, Cisco ASDM (including IDS/IPS Firewall, log analysis, and NetFlow), What’s Up Gold network monitoring tool, and troubleshot network issues to ensure 99% uptime.
Positioned, configured, and controlled enterprise operating systems and virtualization solutions such as Windows Server 2008 (Active Directory), 2012 R2 (SCCM), SAN (Dell EqualLogic), and VMware vSphere ESXi Hyper-V.