SUMMARY

• Results - driven and insightful IT professional with notable success directing a broad range of corporate IT initiatives while participating in analysis, planning, and implementation of business objectives.
• Excel at managing teams, data center management, server administration, disaster recovery planning and documentation, systems monitoring, and full life cycle project management.
• Hands-on experience leading all stages of data center management, including server builds and troubleshooting, SAN storage management, database optimization, and full system monitoring inclusive of the HVAC systems, UPS rooms, servers, and access control of physical areas along with data.
• Outstanding project and program leader; ability to coordinate and direct all phases of project-based efforts while motivating, guiding, managing teams, and completing projects under budget and on schedule.

AREAS OF EXPERTISE

• EMC SAN Administration
• HP Left Hand SAN Administration
• Microsoft Server NT through Server 2012, both clustered and non-clustered
• Microsoft SQL 2000 through 2012 administration, optimization, performance monitoring and maintenance
• Enterprise Level Backup Software Solutions and Hardware
• Data Center Planning and Documentation
• Disaster Recovery Planning
• Project Management
• Training users with diverse skills and backgrounds
• Speaking to and training large groups
• Management of small 7-45 person teams
• Creating and Maintaining Budgets
• Maintaining Vendor Relationships

PROFESSIONAL EXPERIENCE

Confidential, Cleveland, TN

Systems Administrator / Storage Administrator / Database Administrator

Responsibilities:

• Spearheaded EMC SAN storage implementation to house all corporate critical data as well as high performance and availability clusters.
• Instrumental in replacement of dated tape backup software solution with one that is robust, cost effective, and secure.
• Implemented a centralized monitoring system for all servers, storage, HVAC, power, and security cameras.
• Headed project to secure HIPPA data on ruggedized, encrypted drive systems for transport between the company and software vendors.
• Hand selected employees to build technical operations team as well as having to release some members due to various issues.
• Planned, constructed, and implemented high availability VMware Datacenter environment and aided in the implementation of XenServer pools for virtualization of servers.
• Utilization of software to find performance and code issues in vendor supplied SQL code that lead to elimination of project delays and being over budget.

Confidential, Austin, TX

Systems Administrator

Responsibilities:

• Implemented skills to manage and encourage volunteer system administrators that had limited skill sets, little to no experience on the hardware they were given, and were receiving no pay or benefits for their work.
• Created very clear and concise documentation for the setup, administration, disaster recovery, and securing of HIPPA data in a way that an individually with very limited technical skills could accomplish the goals as well as a highly trained administrator.
• Project leadership skills used to assess needed training materials, sourcing of materials, and creation of un-sourced materials for training of highly diverse individuals.

Confidential, Hartsville, TN

Network Administrator / COT Professor

Responsibilities:

• Completely re-wired the school with the aid of students saving the school contractor fees, network outage time, and training students in the skills needed to accomplish such a real world project
• Upgraded all the schools servers and established a baseline uptime of all systems at 99.99%.
• Created opportunities with local companies to receive donations for the school as well as negotiated purchase agreements with vendors for needed technology purchases following all state bid outlines.
• Liaison to local companies to place students into positions before and after graduation.

Confidential, Johnson City, TN

Senior Lab Technician

Responsibilities:

• Augmented skills by working with professors to see what is needed to create a curriculum and lab projects that can coincide with classroom materials but yet follow state guidelines.
• Gained valuable experience in the ability to negotiate and source technology equipment for local lower income schools, that Information Technology students are given the opportunity to upgrade the systems to a usable and running state.
• School system that could only have one personal computer per classroom had 120 computers set up in a lab setting, free technical support donated by college students, with absolutely no cost to the school. Two years’ time led to 6 schools with close to 1000 donated systems, supported by students and the same level of no cost.

Confidential, Johnson City, TN

Supplemental Instructor

Responsibilities:

• Translated difficult course material to a level that all other students could understand aiding in a change of a 67% pass rate to a 100% pass rate in probability and statistics classes.
• Conducted training for groups of five persons to twenty persons.
• Held direct responsibility for a team of 5 other system analysts and help desk technicians within 2 months of being hired
• Motivational ability to encourage team members to work with customers, to take ownership of their work and support for the customers, all while keeping the reputation of the company at the highest level.