Senior EDR Specialist Resume

SUMMARY

Fully versed in strategies and methods of infrastructure, application, and operational security for protecting vital data and information systems from security intrusions and breaches.
Knowledgeable in security control mechanisms required to ensure confidentiality, integrity, and availability of technical systems while enforcing compliance with relevant laws and regulations.
Extensive experience in system administration, including installation, configuration, and support of software and hardware spanning servers and workstations.
Expertly manage technical troubleshooting, root cause / trend analysis, and issue resolution, promoting optimal system uptime, reliability, and performance.
Leverage excellent communication and interpersonal skills to partner with fellow technicians, managers, and end - users; deftly deliver technical training to colleagues of varying skill levels.

TECHNICAL SKILLS

Networking: TCP/IP, IPX/SPX, AppleTalk, Novell Netware

Platforms: AIX, HP/UX, Sun Solaris, Macintosh OS 7 through OS X, Linux, Windows 3.1/9x/2000/2003/XP/10 & Server, DOS, AS/400, VM/VMS

Languages: C, C++, BASIC, Pascal, PL/SQL, SQL Plus

Tools: TeraData, MicroStrategy, Cynet, HP OpenView, Veritas NetBackup, Maestro, VMWare, Microsoft Office (Word, Excel, Access, Outlook, Exchange), Adobe Creative Suite (Photoshop, Illustrator, PageMaker, Acrobat Pro), Final Cut Pro, Lotus Notes, Domino Server/Administrator/Designer, Lotus Messaging Switch, Access Unit, Novell GroupWise

PROFESSIONAL EXPERIENCE

Confidential

Senior EDR Specialist

Responsibilities:

Responsible for EDR solutions including pre-sales, implementation, and support.
Monitor APT’s utilizing Cynet. Lead cybersecurity incident response and support.
Responsible for hardening systems, following system administration security best practices.
Evaluate alternative applications such as Palo Alto Networks Traps, F-Secure, BitDefender, etc. Investigate, document, and report on information security issues and emerging trends.
Integrate and share information with other analysts and departments.

Confidential

Senior Consultant

Responsibilities:

Provided on-site and remote computer support, including instruction on use, streamlining processes, and diagnosis/repair of hardware.
Supported Macintosh OS X, TCP/IP, Adobe Creative Suite (Photoshop, Illustrator, Acrobat Pro), QuickTime 7 Pro, Final Cut Pro.
Leveraged high degree of patience working with clients at all levels of technical expertise. Directed day-to-day operations, driving optimal efficiency to control costs and enhance revenue generation.
Performed key accounting procedures, including reconciling and balancing bank accounts, administering payroll, handling accounts payable and receivable functions, and maintaining financial records.
Reviewed and interpreted contracts and technical data; ensured compliance with legal requirements and regulatory guidelines. Managed staff hiring, training, and supervision.

Confidential, Denver, Colorado

Enterprise Systems Management Associate

Responsibilities:

Followed applied information assurance management techniques in planning, designing, implementing, managing, and auditing security at all levels and on all systems platforms, including enterprise systems.
Developed knowledge and skills for security of information and information systems within organizations.
Assessed risks associated with accidental and intentional breaches of security as well as disaster recovery planning.
Developed policies and plans to maximize the contribution of IT to organization’s goals.
Gained skill in System Development Life Cycle, structured systems analysis and design methods, object-oriented analysis and design methods, prototyping in joint and Rapid Application Development. Developed expert systems for knowledge acquisition, representation, reasoning and using advanced intelligent systems over the Web.
Designed and refined business reports and performed data analyses using TeraData and MicroStrategy.
Designed and implemented databases using Oracle SQL+, PL/SQL, and Microsoft Access. Leveraged analytical, interpersonal, technical, fact finding, and project management skills.

Confidential, Boulder, Colorado

Systems Management Specialist

Responsibilities:

Optimized performance of business-critical systems by maintaining UNIX operating systems, including: AIX, HP/UX, and Sun Solaris.
Conducted troubleshooting, root cause analysis, and repair for 3,000 clustered servers (within an enterprise datacenter on an EMC SAN) and workstations, coordinating with systems administrators, backup tape librarians, operating system programmers, and application programmers to assess needs, uncover issues, and identify trends.
Provided remote support for computers in Los Angeles, Orlando, and New York City.
Prepared status reports detailing current environment and backup status (turnover reports and hot sheet reports).

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