SUMMARY

• Resourceful, versatile, and composed Project Manager, Network Engineer, Architect & Designer, and IT Systems Manager.
• Particularly effective at managing competing priorities under tight deadlines with critical outcomes.
• Demonstrates in - depth knowledge in all aspects of network communications, voice and data protocols, and PC and workstation reliability.
• Known for bringing a collaborative approach to improving organizational efficiency and productivity.
• Strong communication and management skills steeped in integrity and commitment.
• Develop proficiency in new technologies very quickly and handle multiple projects concurrently.

PROFESSIONAL EXPERIENCE

Network & Systems Manager

Confidential, Ellenwood, GA

Responsibilities:

• Manage and implement the transition to a new domain, DNS servers, and file servers
• Build and manage Windows Servers, set up SolarWinds monitoring for servers from 2008R2 to 2016 - integrate file connections between Linux and Windows. Set up new user computers, manage user adds, changes, removes.
• Manage devices on Azure, manage hybrid Exchange/ Office 365 mail system, and Active Directory.
• Manage and repair a complex Group Policy setup.
• Manage and monitor Cisco Meraki SD-WAN network for 14 locations.

Network Services Manager

Confidential, Atlanta, GA

Responsibilities:

• Manage a team of systems and network engineers, doing managed network services, server and desktop OS maintenance, network refresh, and break fix.
• Manage projects, including Active Directory network rebuilds, physical & virtual server refresh, wireless networks, SAN and NAS, WatchGuard firewall and VPN, and Tigerpaw installation and support.
• Cisco routers, ASA firewall, and switches, HP/Aruba switches and Access Points, Ubiquiti wireless, SolarWinds, Meraki Security Appliance firewall, Meraki switches, Meraki Wireless AP, Microsoft Active Directory, DNS, DHCP
• Designed a completely new network at 18 locations across the country, as the sole Architect, upgrading Internet from 3MB MPLS network to 20MB+ direct Internet connection, changing all network hardware to Cisco Meraki and VoIP cloud-hosted phone system, while saving $1 million in the IT budget each 3 to 4 years. Configured firewalls for network security. Set up redundant fail-over connections for maximum up-time. Set up load balancing and OSPF routing protocol. Managed the project to completion.
• Worked with Citrix environment.
• Set up Azure network security and VPN.
• Exchange 2007 to Office 365 migration.

Senior Network Engineer

Confidential, Alpharetta, GA

Responsibilities:

• A managed service provider, CMIT monitors and maintains networks for small to mid-size companies
• Analyze and upgrade Active Directory networks built by others. Design and build new AD networks.
• Implement virtualization with Hyper-V - Upgrade Server 2003 to Server 2012 and 2012R2
• Upgrade Exchange 2003 to Exchange 2010
• Migrate email online: Google Apps and Office 365
• Implement Backup & Disaster Recovery (BDR) systems, with local and online images - Implement HIPAA for medical offices.
• Set up firewall and VPN for multiple companies.

Senior Systems Architect

Confidential, Atlanta, GA

Responsibilities:

• The IT department for dozens of companies in the area.
• Engineer and manage projects in the areas of WatchGuard Firebox and VPN, VMware and P2V conversions, VM backup solutions, Active Directory networks, Project Management, wireless LAN, hosted email, network antivirus, hardware refresh cycles, mobile VPN, and ongoing support by remote and onsite.
• Extensive training in Microsoft Exchange 2003, 2007, and 2010, plus Lync. - Full responsibility and project manager for maintaining and upgrading the network for a fast-growing company - Rebuilt infrastructure for internal network plus two international branches in two continents. (UK and India) - Managed the administration of Microsoft Exchange 2010 and Lync - Purchased computers and supplies, set up asset tracking database for consultant training classes. - Manage and upgrade all the network infrastructure, including Windows 2008 R2, Active Directory, and Exchange. - Prepared, upgraded, standardized, and maintained dozens of MacBooks for training classes.
• Work with VMware and Hyper-V to support hundreds of VMs for production and instruction.
• Technologies: Microsoft Exchange, Lync, Office, Visio, Project, Windows Server 2003, Server 2008 R2, Server 2012, Windows 7, Windows 8, Lenovo ThinkPad and IdeaPad, Dell desktop and laptop, Remote Desktop, VPN, W-LAN, DHCP, Active Directory, DNS, VLAN, Cisco Switches, Acronis imaging software, MacBooks
• Supported dozens of physical and virtual servers, as well as all internal desktop technology equipment - Worked with Hyper-V and ESXi hosts and VMs and desktop VMware solutions - Managed the projects of building a server room and setting up a VoIP phone system

Onsite Network Consultant

Confidential, Charlotte, NC

Responsibilities:

• Worked with Verizon Business on project to update server rooms of former Washington Mutual bank branches in several states, to bring them to Chase standards - Install HP servers, Cisco routers/switches, Liebert UPS units, and Cisco Wireless AP units. - Re-wire server racks to meet standards, de-commission old equipment, and document all procedures. - Troubleshoot all areas of data throughput, to have the branch running on new T-1 lines the next day - Technologies: HP Servers, Cisco routers & WAP, MS Office, 3Com modem programming
• Worked on project at The Confidential across the US and Canada to upgrade the wireless network in stores - Install Cisco routers, wireless access points, and AP controllers - Troubleshoot all areas of wired and wireless network