SUMMARY

• 26 years experience in Information Technology, Systems Administration/Development, Database Administration, and Network Engineering & Solutions Architecture.
• 16 years knowledge and experience in multiple Microsoft Windows server and LINUX/UNIX environment.
• 16 years knowledge and experience in Storage Area Networks/Network Array Storage environment
• 15 years experience Incident Management, Change Management, & Problem resolution Service Desk Experience.
• 10 years knowledge and experience with VMware management, installs, upgrades ESXi host/servers, and vCenter.
• 10 years knowledge and experience with HP Open - view & Remedy Reporting, Development, Move, Add, Changes with Configuration Management modules and environments.
• 8 years contract support for Remedy EITSM/ CMDB for AFNCR, NORAD-NORTHCOM, National Guard Bureau, FEMA, Air Force Reserve Command contingencies, exercises, and deployments for JITC certification, DICE, Vigilant Response, 2010 Olympics, Ardent Sentry, JUICE, CWID, and Hurricane disaster relief.
• Operational & Development experience designing and leading Configuration Management programs utilizing DoD best practices in accordance with DISA and STIG governance.
• Strong Organizational & Analytical skills, verbal/written communications, and problem solving.
• Operational & Development experience working interfacing with military Senior Executive Staff, GOFO s, Joint Task Force Global Network Operations and 3rd party vendors in accordance Task Order objectives.
• Operational & Development Networking Experience Layer 1-Layer 4.
• Operational & Development Administration experience UNIX/Linux platforms.
• Operational & Development Administration for VoIP & Cloud infrastructure as a Service
• Post Sales Storage Array Networks, Network Attached Storage, Replication, Backups, and Cloud Computing implementation, integration, and upgrades solutions.

TECHNICAL SKILLS

PC Setup: Configuration and support Windows 95/98/2000, NT, XP, Vista, Windows 7, Windows Server 2008 R2, 2012, 2016, Linux CENTOS, RedHat, and Ubuntu KVM servers

Network Equipment: Configuration of Cisco Routers, 1700, 2600, 3600, to 13000 series, PIX /ASA Firewalls, Proxy servers/gateways, HP switches, hubs, print servers, VPN devices, IBM Back-up servers, Network test Equipment, Mobile Config Equip and Net back-up SUN servers, Starent PDSN Signal Transfer Points ST40’s, Larscom Multiplexers, Channel Server Units/Data Service Units CSU/DSU, JIPM modem.

Software: Oracle, SQL Server, Windows Server 2003, Remedy, MS Access, Cisco IOS, HP Open-view, Web Logic, VERITAS Cluster Manager, IRISnGen, Pro-comm, Dream-weaver, iDirect modems, Quick Test Pro, Mercury Quality Center, Microsoft Project Professional, Good Mobile Messaging security software, Log-Me-In Mobile VPN client, Agito/Clarity Push-to-Talk location base services applications, Kencast server, GlobalSCAPE FTP server client, Blue Coat Packet Shaper client, Tectia SFTP/FTPS/SSH client, Remote Desktop Connection Manager v2.2, Microsoft Management Console, VM virtual machine, Juniper & Cisco VPN clients, Wire Shark v1.1.7, SQL Server Management Studio, SQL Server Integration Service, SQL Server Analytical Services, SQL Server Reporting Services, Blue Coat Packet Shaper Network Sniffer, SIPRnet/NIPRnet, HBSS, vSphere, FLEXSMS, PiSYS application, Cypher-Cast Manager, SQL Server 2000, JBOSS, Gold Disk software, Uni-sphere, Recover Point. EQL SAN Health using SANHQ, LASSO, and DPACK tools, vCenter operations Manager, Data Direct Networks Object Storage Software, Tintri Storage & Replication Software, NetApp Storage Software Management Console, PURE Flash Array Storage & Replication Software/Management Console, Hitachi Command Suite 7.5 & 8.0 Software, Hitachi Storage Navigator, Hitachi Integration Manager, Hitachi Replication Manager, Hitachi Tuning Manager, Hitachi Installation Manager

PROFESSIONAL EXPERIENCE

Confidential, Houston, Texas

Senior Consultant

Responsibilities:

• My roles and responsibilities Global Infrastructure Cloud Solutions for migrations projects encompassing EMC, NetApp, & Hitachi Storage.
• I support Neiman Marcus & Reckitt Benckiser data migration projects which include PaaS/SaaS/IaaS.
• AWS Cloud Integrations/Migrations multi-commercial customer base.
• Network & Storage Analysis for Neiman Marcus Production environment.
• Network & Storage support for new EMC replication solution for mission critical databases and applications. Configuration & Change Management control for Network firewall and load-balancing updates for CISCO, F5, and Juniper & Check-Point Firewalls network appliances in a production environment.
• Digital transformation upgrading to new SD-WAN Infrastructure globally for multiple Confidential - Confidential Wind Farms WAN/LAN deployments for Confidential - Confidential Wind Farms integrating new AT&T Velo-Cloud, Aruba WAP, Fortigate Firewall, CISCO MPLS ASR routers eBGP/BGP/OSPF routing, Configure L2/L3 CISCO switches, AZURE Cloud integration and Solarwinds for infrastructure moni toring, alert management, system health checks.

Confidential, Texas

Configuration Manager

Responsibilities:

• My roles and responsibilities include Data Validation/Updates/ Configuration builds for Release & Control division at Energy Reliability Council of Texas (ERCOT) as a Configuration Manger & Systems Administrator providing Operational sustainment and support for NERC & Non-NERC assets in a production and system test environment.
• I provide DBA administration, analysis, reporting, and patches/upgrades for uCMDB 10.32 Enterprise database, Oracle 11, Oracle 12c Cloud, Oracle ASM, SQL server, and IBM Cognos database. Research & Analytics using PL/SQL statements & PERL scripts.
• Database & Application testing for all Enterprise Production software. IBM Cognos Database upgrades/patch management. I provide backup & recovery support, builds, and quarterly recovery validation measuring SOP fail-over documentation and measure SLA service ability CON-OP. SharePoint deployments upgrades and management.
• I build new process documentation, network diagrams, and flow charts for data flow optimization.
• I manage change control teams of 20 staff and maintain operational metrics providing Asset reports to for annual NERC Audits. Manage and administer VoIP infrastructure ERCOT. Maintain security patches and updates for bare-metal and virtual environment for 2500 virtual/bare-metal mission critical business applications and new network appliances. systems build for production environment. I write and build system test-cases for new releases.
• I provide perform ETL data dumps for Oracle & SQL databases. I run weekly asset inventory reports using Perl and SQL scripts to include application. Provide Change Management & Release/Control team project guidance for uCMDB deployment projects.
• Provide production system administration Life-cycle management metrics, network through-put, capacity planning, policy management, configuration management deployment, and hardware reporting. Process documentation for special projects for Lab and operational environment.
• Patches and software upgrades for enterprise applications. Release Management for distributed R& D environment. Excel & writing Macros for daily validation daily working tasks. Build new Bill of Materials for new Purchase orders acquiring new vendor services, network appliances, and COT’s software HP uCMDB and Cognos upgrades negotiating new SLA’s.
• Experienced managing and delivering systems design and operational excellence. Multiple platform service delivery experience and knowledge of IaaS, PaaS, SaaS, SAN, and NAS service and application delivery, as well as successful service level agreement accomplishments. Successful leadership of an IT systems engineering team of 20.
• Hands-on experience in troubleshooting hardware, networks, operating systems, databases, and Enterprise Storage Platforms On-Premise and Cloud Data Migrations. Knowledge of current protocols and standards, including ITIL, HIPAA & HITECH. Experience in building and managing both Microsoft O365, AWS, Google, Cloud (GCP) & Azure environments.

Confidential, San Antonio, Texas

Systems & Storage Network Engineer

Responsibilities:

• My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for research and development. My daily job functions are NetApp all flash storage AFS8080 administration, configuration, backup/disaster recovery, capacity planning, tuning, and optimization.
• Maintain vCenter VMware environment for research and development efforts. Reporting metrics to key business and internal on network health. Built NetApp SnapCenter Backup server administration and maintenance.
• VMware maintenance and administrations for Windows/Linux production and test environment. Build workload documentation and reporting to senior leadership via ASANA database. Built NetApp Backup jobs/polices using NetApp Virtual Storage Console VMware VSC plug-in. Built VASA Service provider server deployed for NetApp VVOL, VMDK, and RDM backups. Built new CIF shares for new customers and projects.
• Created new user and group profiles in Active Directory for Lab Operations. Active Directory & DNS Management. VMware vSphere web-client system administration, virtual machine farm upgrades/maintenance, building, testing, and deploying new virtual machines in accordance with customer requirements to production environment. Solar-winds Virtualization manager network monitoring for production environment, reporting and alert management.
• Embotics vCommander cloud automation tool administration, support, monitoring. Provide production system administration Life-cycle management metrics, network through-put, capacity planning, policy management, configuration management deployment, and hardware reporting. Machine Learning backup and recovery. Machine deployment using AMAX / Nvidia hardware with Ubuntu 16.04 bare-metal and virtual machines for Research & Development projects.
• Microsoft Azure sustainment for research and development system test environment. Docker Deployment for block-chain and IOT Research & Development initiatives Automation & Configuration management for VMware vSphere web-client, NetApp AFF8080, SnapCenter Backup and Recovery, vCommander and Solar-winds software monitoring & reporting tools. Process documentation for special projects for Lab and operational environment.
• Patches and software upgrades for enterprise applications. Release Management for distributed R& D environment. Excel & Macros daily working tasks. Wireless Access Points deployments, configuration, and troubleshooting. Back-up PII per Confidential & HIPPA compliance providing on-premise storage/backup/recovery. Managed Team of 6 for special technical operations performing fail-over tasks tear down data center Layer 1 through Layer 7 and rebuild as part of disaster and recovery quarterly measurements. Build new LAN/WAN infrastructure. Managed and director Help Desk Team Tier I through Tier III.
• Vetted new products for Research and Development data center AZURE Cloud, Google Cloud, AWS, & Open Stack Red Hat Technologies leveraging each PII storage and front-end user service catalog Program management of LAN/WAN/VoIP infrastructure. Build new Bill of Materials for new Purchase orders acquiring new vendor services, network appliances, and COT’s software, EMC and VMware sales.
• Provided operational storage with back-up and recovery for Confidential customer payment data card security for online payments. Complying with industry security standards and company SLA’s. Supported over 500 research and development scientists delivering hardware/software solutions for cloud and storage requirements. Experienced managing and delivering systems design and operational excellence.
• Multiple platform service delivery experience and knowledge of IaaS, PaaS, SaaS, SAN, and NAS service and application delivery, as well as successful service level agreement accomplishments. Successful leadership of an IT systems engineering team of 20. Hands-on experience in troubleshooting hardware, networks, operating systems, databases, and Enterprise Storage Platforms On-Premise and Cloud Data Migrations.
• Knowledge of current protocols and standards, including ITIL, HIPAA & HITECH. Experience in building and managing both Microsoft O365, AWS, Google, Cloud (GCP) & Azure environments.