Asst. Sound Engineer Resume Atlanta, GA - Hire IT People

SUMMARY

A Self - motivated and detailed-oriented IT professional with 10+ years of experience in the field of Information Technology. Highly proficient with a wide range of IT platforms with strong knowledge of hardware, software, and LAN/WAN infrastructure. Possess excellent communication, interpersonal, organizational, and analytical skills.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Asst. Sound Engineer

Responsibilities:

Evaluated, diagnosed and resolved audio signal flow and equipment failures.
Maintained sound system and performed sound quality checks.
Responsible for testing all audio equipment and devices for optimal functionality.
Effectively operated a variety of outboard audio equipment.
Responsible for the inventorying and tracking of all audio equipment and devices.

Confidential, Norcross, GA

Technical Analyst

Responsibilities:

Supported technicians in the field relating to network connectivity/structured cabling, Wi-Fi alarm services.
Responsible for the configuration of network devices to achieve customer system requirements and objectives.
Responsibilities included programming customer proprietary software to ensure equipment responds to customer specifications satisfying objectives.
Responsible for managing onsite labor, troubleshoot, and direct calls to insure successful completion of work assignments by field technician.
Responsible for collecting and reviewing project deliverables as directed per project plan ensuring objectives are met, and providing written reports and updates as needed or as directed.

Confidential, Norcross, GA

Field Technician

Responsibilities:

Responsible to perform repairs and/or installation of system hardware, software, PCs and Point of Sale (POS) equipment. Troubleshoot Dell/Lexmark printers
Performed work in an energetic, fast-paced retail and office environment, performing all computer-related repairs, upgrades, installations and technical support in the store.
Responsible for asset management as it relates to tracking, receipt and shipping of equipment within Service Level Agreement (SLA).

Confidential, GA

POS Repair Technician

Responsibilities:

Supporting clients in a large service territory utilizing a company vehicle for over a 120 mile radius. Work independently with minimal supervision
Responsible for the installation, testing and updating of hardware components, insuring the highest standard of quality and the overall stability of the terminals.
Working closely with engineers on updating the terminals design and testing software.

Confidential, Atlanta, GA

Help Desk

Responsibilities:

Provided technical support for Verizon’s business clients/customers.
Responsible for resolving any LAN/WAN connectivity issues.
Create, review and interpret customer records and repair tickets.
Coordinate with other departments to resolve customer issues.
Responsible for answering incoming customer calls and provide assistance for registration, email creation, physical line signal testing, modem/filter set-up, email, browser, and modem troubleshooting.