Wireless Engineer Resume

SUMMARY

Highly skilled IT Specialist with over 20 years of diverse experience in the computer, communications, hospitality, and retail industries.
Combine enterprise experience and business savvy to implement technology solutions for business problems that produce tangible value, managing and building sophisticated services/products from startup through maturity.
Proficient in leading, prioritizing and completing tasks quickly, accurately, and efficiently.
Adept in multitasking to achieve individual and team goals.
Technical expertise with installing, troubleshooting, maintaining, and servicing and managing assets of small, mid - range and large hardware, software, and Telco systems.

TECHNICAL SKILLS

Windows 7/10, UNIX, iOS, Android
BMC Remedy, Aloha POS, Toast POS, Microsoft Office/360: (Word, Excel, PowerPoint, Access, Outlook, and Project, Visio), AirMagnet, SQL, SharePoint, TOAD, SAS, SPSS, Microstation, Authorware, Crystal Reports
Routers, Switches, Firewalls, Access Points (Meraki, Cisco, Ruckus, Ubiquiti), CSU/DSUs, Servers, Desktops, Laptops, Tablets, Structured Cabling
Work Breakdown Structure, Project Lifecycle Management, Project Schedule, Project Analysis and Control, Technical Management, and Process Reporting
C++, COBOL, Visual Basic, Visual FoxPro, Informix, C, ASP, Oracle 8/9i, Access, RPG II/III, Perl and Unix shell script, Active Directory, Solarwinds, SCCM, Ghost
WLAN, TCP/IP, DNS, DHCP, VPN, WINS, Ethernet, Token Ring

PROFESSIONAL EXPERIENCE

Confidential

Wireless Engineer

Responsibilities:

Performs 2.4GHz/5 GHz passive, active, and predictive wireless site surveys for new, existing and post deployment wireless network infrastructures using Air Magnet and Spectrum Analysis survey tools.
Develops professional network site survey reports using Survey Pro application.
Designs floor plan diagrams utilizing Visio software.
Installs Cat5e/Cat6/Cat6a cabling, network equipment, and access points (Cisco, Aruba, Ruckus, Meraki, Extreme) in warehouses and offices.

Confidential - Corpus Christi, Texas

IT Field Services Technician

Responsibilities:

Installs, tests, and repairs network and Telco cabling. Installs, configures, and troubleshoots issues with client networks, Telco, and computer systems including routers, switches, firewalls, transceivers, receivers, VoIP, Access Points, desktops, laptops, servers, kiosks, printers, Operating Systems, and software applications.
Migrates client accounts and data. Trains users on implementation of systems and applications.
Executes preventive maintenance on network and peripheral equipment.

Confidential

Specialist-Client Tech Administrator

Responsibilities:

Monitored, responded to, and resolved technical hardware and software problems utilizing testing tools and techniques for desktop, servers, LAN/WAN, voice or video network within SLA support requirements.
Configured and tested updates and modifications to desktop/network/telephony/voice, applications and operating systems supporting business customer initiatives.
Planned, organized, and functioned as Subject Matter Expert (SME) for equipment selection and on-site installations.
Managed and implemented 15-25 of Confidential &T business unit IT projects and achieved scheduled project goals.
Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys.

Confidential

Technology Manager

Responsibilities:

Configured and tested updates and modifications to desktop/network/telephony/voice, applications and operating systems supporting business customer initiatives.
Planned, organized and functioned as SME for equipment selection and on-site installations.
Learned Confidential &T business processes, employed technology skills to match job position requirements, and was hired as direct Confidential &T employee after three months.

Confidential

POS/Desktop Field Services Technician

Responsibilities:

Equipment serviced included point of sale (POS) registers, kitchen display systems, thermal printers, laser printers, scanners, CPU's, RF & Networking equipment, and other related computer peripherals.
Worked on call 24/7, weekends and holidays.
Removed old hard drives; installed new hard drives; and erased hard drives utilizing DOD guidelines.
Created RAID arrays. Identified and resolved onsite equipment failures.
Assisted Pharmacist during validation processes.