We provide IT Staff Augmentation Services!

Infrastructure Support Engineer Resume

5.00/5 (Submit Your Rating)

Manhattan, NY

Hire Now

SUMMARY

  • An energy - driven professional offering 4 years of experience in managing IT assignments encompassing IT infrastructure, exchange server, Cyber Security and management of overall network security operations with key focus on streamlining the working of SLA's for enhanced operational effectiveness
  • Excellence in using security tools and frameworks like Appscan, Metasploit, System Administration, Network Maintenance, Operating Systems, and Software Environment
  • Capabilities in Identifying the root cause of various security incidents observed, mitigating the threat and suggesting methods to prevent reoccurrence
  • Skill in implementing risk response strategies with senior business and technology risk managers for the coordination and execution of fraud prevention and cyber security initiatives
  • Expertise in managing the overall administration of LAN & WAN systems involving the design off network layouts according to the requirements, configuration and maintenance of application servers and databases
  • Experience in managing entire IT infrastructure set-up including installation & configuration of entire IT infrastructure in-line with business requirements and maintaining the integrity of the organisation
  • Exposure in Hyper-V, VMware, AWS, SCCM, Virtual Box, TCP/IP, DHCP, DNS, VLAN, SSL, VPN,, HTTP, Exchange Server, O365 configuring routers and switches
  • Experience in Managing disk space, user profile creation and user rights management; configuring maintaining mail and web server
  • An effective communicator and team player with strong relationship management and problem-solving skills, skilled at collaboration and building respected & trusted business relations with clients.

TECHNICAL SKILLS

  • Microsoft SQL Servers, PHPMyAdmin
  • Microsoft Project, MS Visio, Flash, Fireworks, SwishMax
  • Server-side Scripting with ASP, HTML, DHTML, Client-side scripting with JavaScript, CSS, Microsoft Front Page
  • Sports, Travels, Music and discussing with intellectuals.

PROFESSIONAL EXPERIENCE

Confidential - Manhattan, NY

Infrastructure Support Engineer

Responsibilities:

  • General level 2 -3 I.T support
  • Configure and manage NAC using Cisco clients, Cisco ISE
  • Configure and manage IBM BigFix
  • Installation and configure Pulse Secure VPN and firewall
  • Deployment of certificates via SCEP, CEP/CES and Group Policy
  • Training users on how to use important system applications

Confidential

Network Support Engineer

Responsibilities:

  • Configure network devices such as firewalls, switches, VOIP systems and other communication hardware.
  • Software/hardware/network troubleshooting
  • Supporting Microsoft Host Integration services
  • Work with and administer Active Directory, ADUC, ADGP
  • Deployment of application via Microsoft Intune
  • Handling Application Migration Projects
  • Management of AD software: Quest Tools, Active Roles Serve
  • Manage and Excellent troubleshooting of Microsoft Exchange And Linux mail systems
  • Troubleshooting network connectivity in a LAN/WAN environment to help minimize downtime
  • Manage Microsoft Exchange and Linux mail systems
  • Implemented Office 365, Exchange and Microsoft Teams
  • Performs general preventative maintenance tasks on servers, workstations to prevent risks.
  • Providing guidance to employees, participating in strategic planning sessions, and advising on resource allocation
  • Customize desktop hardware to meet user specifications and site standards

Confidential

Asst. ProjectMGR

Responsibilities:

  • Preventive Maintenance
  • Collaborating with and across Agile teams to design, develop, test, implement, and support technical solutions
  • Demonstrated capacity to oversee project Team/Engineer
  • Project infrastructure Management
  • Escalation, Monitoring, Reporting and Follow Up
  • Perform Periodic Maintenance
  • Direct Supervision of Technical Professionals
  • IT presales architect
  • Ordering of spare parts with international vedors

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship