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System Engineer Resume

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Suwanee, GA

TECHNICAL SKILLS

Systems: Windows NT4, 2003 - 2012R2 Server, Win95,Win98, Win 2k, XP, Win 7, Ubuntu/Fedora/CentOS, Zentyal

Software Applications: What's up Gold, Ipswitch Imail, MS Office, Libre Office, Remedy 7.6, BMC ProactiveNet, VMware, Oracle Grid, HP Service Manager, BES, RSA Manager, Big Fix, SCAP, Security Information Management System (SIMS), Service Now, Veeam Backup. WSUS

Hardware: Installation of Memory, Hard Drives, Motherboards, Printers, Routers, Switches, Datacom/Telcom installation (CAT6, Fiber, Coax) Facility, Data Center infrastructure and equipment (UPS, Generators, Crash carts, CRAHs, PDU's Floor Coolers) CAT Cabling

PROFESSIONAL EXPERIENCE

System Engineer

Confidential, Suwanee, GA

Responsibilities:

  • Work tickets in ServiceNow, answer call’s and monitor systems devices, add, change and disable RSA users as needed, Patching of windows and linux systems for clients,adding and disabling user accounts in windows active directory and Linux systems, also blocked IP’s in Cisco firewall.

Computer Support Senior Associate

Confidential, Chantilly, VA

Responsibilities:

  • Put in tickets and resolve tickets with Remedy, Monitored computer networks, bounced VM's with VMWare client, escort uncleared personnel in data center as needed
  • Developed and implemented TAG'S Internet Services Provider (ISP) department. Built the computers, installed OS's and configure servers, DNS, Mail, Web, maintained computers, routers, and provided technical support

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