OBJECTIVE

• High - producing network specialist offers successful record supporting and managing cutting-edge technology products. Well versed in managing and supporting multiplatform enterprises, diverse infrastructures and human resources.

AREAS OF EXPERTISE

• Network and System Security 24/7 Network Support
• Data Integrity and Recovery Change Manager
• Event Notification Rack and Stack
• Business Impact Analysis Make, run and document data cabling
• Disaster Recovery Planning
• Risk Assessment
• Technical documentation
• Technical Proficiencies

TECHNICAL SKILLS

• UNIX (Solaris, HP-UX, Linux Redhat), Windows 95/98/NT/2000/03/08/XP/Vista, SuSeLinux, OS2 Warp, Confidential (Zseries, Iseries, Xseries ), Confidential RISC/6000, (chassis: BC1, BC-2/H,, BCHT, BC-T/TR, BCS ; blade: ASPEN HC10, NANKANG HS12, MONGOOSE HS21, CHRITON HS21, LEWIS LS21), Optical Library networks, CISCO routers (1800,2800,3800,7600 series), EMC SAN, CISCO switches (4500&6500 series), Cisco 4GB fiber/Ethernet switch, Nortel 10GB switch
• TCP/IP, Novell, DECnet, ISO/OSI, IPX/SPX, SNA, SMS/SQL,
• Ethernet, Token Ring, VPN, SSH, SecureID, HIPPAA, WAN/LAN
• Infrastructures, Telnet, Slim Protocol, PPP, Serial over LAN/Modem
• Unix shell scripting, C, Basic, HTML, JES2, JCL, MVS, COBOL
• ArchServ, Tivoli Storage Manager, ToxSock, SQL server manager studio, Lotus Notes, BMC (Impact Explorer, ControlM/EnterpriseMgr, ServiceDeskExpress), LAN manager, AS400 Logical Partitioning, HP Openview, Veritas Netbackup, Citrix Metaframe, Microsoft Exchange, Microsoft Active Directory, GroupWise 8, PCanywhere, Peregrine Service Center, TSO, CA-7, CA - Scheduler, Mobius, Checkpoint firewall, RAID installation/configuration, Mcfee/Norton virus protection Utilities, Clarify 2.0, Microsoft office suite (Word, Excel, PowerPoint, Access, Project, Outlook), Network General Data Sniffer, Xerox 4050 and 4850 laser printer, Voice Response Units (VRU), Interactive Voice Response (IVR), Domain Name System (DNS), Cable plant installation and maintenance, Emulator 3270 and TN3270, CICS, VTAM, VSAM, NETVIEW, CHANGEMAN, Easytrieve, Tivoli Framework, file aid, EPM (enterprise project management), Netgear, Storagetek Tape Silo, Confidential Robot silo

PROFESSIONAL EXPERIENCE

Integration Configuration Engineer

Confidential

Responsibilities:

• Install and maintain computer hardware and telecommunications devices, solve issues concerning, computer software, computer hardware and telecommunication devices and peripherals. Inspect Computers, Monitors, Laptops, Printers and Smart devices to ensure proper operation.
• Troubleshooting and maintenance of Computers, Monitors, Laptops, Printers and Smart devices. Replace damaged computer and peripheral parts with new parts. Take apart a PC to run diagnostics and troubleshoot and put it back together.
• Perform system upgrades, software downloads, machine imaging and hardware installations for fortune 500 companies on Dells, Thinkpads, HPs and Apples to name a few. Monitor inventories, reorder supplies and write reports.
• Read and interpret dials, gauges, meters, graphs and electrical wiring diagrams pertaining to the installation, testing, operation and repair of electronic equipment. Read and comprehend technical manuals, troubleshooting guides, manufacturers specifications, used in the installation and repair of electronic equipment.
• Write processes and procedures, follow detailed oral and written instructions in the installation/removal and repair of electronic equipment. Explain technical information in layman's terms to service users and other personnel to answer questions and provide information about equipment and its operation.

Computer Operator

Confidential

Responsibilities:

• Perform operational duties in a S390 mainframe environment. Command system via MVS and JES2 commands. Rack and stack window and unix based servers. Install and label cable following policy standards and procedures. Insure the completion of batch jobs ran in a manual scheduler.
• Correct minor abend problems suchas space, region parameters, uncataloged and cataloged data sets, and equipment checks. Monitor data center resources. Perform daily equipment checks and resolve hardware failures Perform emergency offsite recovery.
• Perform IPLs and IMLs. Perform Tape librarian work consisting of filing and pulling tapes and sending offsite backup tapes to remote locations.
• Coordinate with vendors to install and/or resolve issues as planned or due to emergencies, ie. Media hardware issues and storage device issues (EMC, Hitachi devices).

System Administrator/Storage

Confidential

Responsibilities:

• Perform backup and recovery daily healthcheck. Oversee the resolution of backup/recovery service disruptions and implementation of preventative measures. Maintain, support and troubleshoot enterprise backup environments in cooperation with the platform or application teams such as a Wintel, UNIX, SQL, DB2 and Vmware. Coordinate hardware and perform software installation and its maintenance and upgrades in a TSM environment.
• Perform daily equipment checks and resolve hardware failures and troubleshoot software issues. Keep the environment documentation accurate and up-to-date to enable fast and smooth team performance and to comply with the security and operational standards and procedures.
• Perform daily routine maintenance, i.e. review Tivoli Storage Manager (TSM) daily activity log, perform TSM database maintenance, perform TSM storage pool maintenance, and on-site and off-site tape management. Handle escalation in Backup and Restore Operations and Media Management (Technical and Non Technical). Support PSM related activities. Troubleshoot TSM 5.5 and 6.3. Perform oncall duties in a 24X7 TSM support environment.

Mainframe Operator

Confidential

Responsibilities:

• Manage daily operations on an S390 mainframe in an OS/MVS environment. Responsible for the completion of batch jobs ran under CA-7, CA11, Jobtrac, Sysplex, and Netview software. Perform backup of distributed environment hardware. Supervise prompt resolution of on-line production problems, insure proper documentation of the issue was met before publishing to executives.
• Insure the start and end of CICS regions for companywide departments. Perform nightly Backups. Perform IPLs and Assist in disaster recovery process. Responsible for the Startup Task of the Confidential 2003/227.
• Insure that network center is secure and computer room peripherals are operating normally. Perform FRAME RELAY procedures for down sites. Reset remote printers, lines, nodes and workstations. Complete turnover logs and communicate status.