IT Specialist Resume

SUMMARY

Working knowledge of common IT and security concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques, cyber incident response, malware analysis, computer forensics and the tools that support these processes.
Demonstrated teamwork and collaboration skills.
Strong time management skills and ability to manage competing priorities effectively.
Effective verbal and written communication skills for the purpose of providing detailed information about event timelines, technical designs, system concepts and business impact.

TECHNICAL SKILLS

Communication Skills, Tech Writing skills, Networking Skills, Management Skills, Software, Technical Support, LAN, WAN, Hardware, Leadership Skills, Imagining, Microsoft office, Microsoft Exchange, Outlook, Firewall, FTP, HTTP, Linux, PowerShell, VMware, Hardware, Software, Troubleshooting, Splunk. Palo Alto 3020, Cisco ASA 5505, Brocade Load Balancer, SIEM tools.
Networking/Protocols: Active Directory, HTTP, LAN/WAN, NAT/PAT, IPSEC/SSL VPN, TCP/IP, IDS, IPS

PROFESSIONAL EXPERIENCE

Confidential

IT Specialist

Responsibilities:

Build Networks up from scratch, making cables, updating iOS systems
Installed, configured, and routinely upgraded software and hardware for end - users
Installation, management, and troubleshooting of servers, switches, workstations, POS systems
Active Directory
Windows 10 Migration
Help Desk and Technical Support (Tier 1)

Confidential

Service Analyst

Responsibilities:

Confidential

SOC Analyst Intern

Responsibilities:

Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
Working knowledge of common IT and security concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques, cyber incident response, malware analysis, computer forensics and the tools that support these processes.
Perform analysis for security events as detected by various host and network-based tools
Manage interactions with internal stakeholders in a professional manner
Drive the remediation efforts for security incidents
Document/communicate findings (case management) and after-action reports
Analyze and report on actionable threat intelligence
Generate reports and create documentation/ escalate

Confidential

IT Analyst

Responsibilities:

Confidential

Flight Attendant

Responsibilities:

Attend preflight briefings on details of the flight
Ensure that adequate supplies of refreshments and emergency equipment are on board
Demonstrate the use of safety and emergency equipment
Serve, and sometimes sell, beverages, meals, or snacks
Take care of passengers’ needs, particularly those with special needs
Reassure passengers during flight, such as when the aircraft hits turbulence
Administer first aid to passengers or coordinate first aid efforts, when needed
Direct passengers in case of emergency