TECHNICAL SKILLS:

Platforms: Windows Server 2016 R2, 2012, 2008/R2, RHEL/CentOS, Kali Linux, Cisco IOS

Cloud: AWS (EC2, Lamda, IAM, VPC, API Gateway, KMS, S3, Route53, Auto Scaling, RDS, DynamoDB, Redshift, Gaurd Duty, SNS, SQS, Cloud Watch, Cloud Trail, KMS, Cloudformation, Workspaces), Microsoft Azure, Horizon Cloud, Office365, Docker Cloud, Dell Boomi, Okta, Onelogin, BOX, OneDrive for Business

Scripting: Ansible, Terraform, Powershell, Python, Bash, PowerCLI

Containers/Virtualization: VMware ESXi, vCenter, Horizon View, Citrix Xen Desktop, Hyper - V, LXC/LXD, Docker, Kubernetes, Vagrant, Gradle,YAML

Miscellaneous: Git, Bitbucket, Codeship, Jenkins, Active Directory, LDAP, MS Exchange Server, SharePoint, MySQL, PostgreSQL, No SQL, ASDM, ACS, Vectra AI, RSA SecurID, McAfee ePolicy Orchestrator, Symantec Endpoint, SonicWall, FaaS, IaaS, PaaS, iPaaS, SaaS, DaaS, SAML, OAUTH, SOX, DNS, TCP/IP, SSH, NAT, ISCSI, DNS, DHCP, SMTP, NFS, NAS, SAN, ITIL, Arena PLM, Solarwinds, Whaupgold, NetSuite, Splunk, Quote-to-Cash (Q2C), Procure-to-Pay (P2P),F5

EXPERIENCE:

Network Systems Engineer -Linux Administrator

Confidential

Responsibilities:

• Managing VMware based environments spanning multiple data centers (500+ servers with SAN and NAS storage
• Deploying, upgrading and maintaining Linux systems (RedHat, Centos, Fedora, Debian, CoreOS
• Decommissioning servers and resources at multiple locations in preparation for full integrated with parent company
• Implementing DevOps tools (Ansible, Git,Docker,Vagrant) to help manage the infrastructure
• Administering Active Directory, LDAP and Exchange Servers for multiple locations
• Maintaining routers, firewalls(Palo Alto) load balancers (F5, Fortinet)

Sr. Systems Administrator

Confidential, SAN FRANCISCO

Responsibilities:

• Provision networking equipment (Ubiquiti) and support the organization and engineering teams on various cloud services

Sr. Systems Administrator

Confidential

Responsibilities:

• Oversee VMware environments(Cisco UCS), SAN arrays (Pure Storage, Nimble Storage (including patch management), Backup, and security build upgrades)
• Designing cloud based SaaS, IaaS and DaaS solutions to replace on premise infrastructure
• Manage Cisco routers/switch backup configurations and IOS
• Upgrades Monitor firewall utilization, load balancer traffic and identify bottlenecks (LAN and WAN) Formulate migration strategies, test plans and execution of application database moves from SQL Server 2008 R2 to SQL Server 2012 Assist and advise teams on infrastructure projects including Cloud migrations (AWS, Azure and OneDrive for Business.

IT Client Services Administrator

Confidential

Responsibilities:

• Configured systems for clients and maintained master images on Linux (Ubuntu, CentOS, RHEL) and Windows (10, 8.1, 7)
• Automated system migration and administration tasks using Powershell, Bash and Python)
• Maintained IT Client Services global inventory and asset refresh life cycle process using tools such as IBM BigFix and Fushion GLPi
• Acted as adviser for building new VDI and DaaS Infrastructure (VMware Horizon Cloud on Azure), Windows 10 Migration Project and task automation.

IT Engineer/Owner

Confidential, San Francisco

Responsibilities:

• Performed on-site and off-site hardware repair, preventative maintenance and installation of software essential to server and workstations Implemented and managed LAN and WLAN networks for homes and small businesses.

Sr. Systems Administrator

Confidential

Responsibilities:

• Administered VMWare Hypervisors (ESXi 5.5 and 6) on HP Proliant and Dell PowerEdge and all instances of Guest VDIs using vSphere Managed Cisco Phone System (PBX), Domain Controllers, User accounts in Active Directory, OU, GPO and application distribution through Windows Server 2008 R2/2012 R2 Worked with team members and vendors on several projects including: SharePoint 2016 Cloud migration, LogicMonitor Server Monitoring implementation, Druva Cloud Disaster Recovery Solutions (AWS), VMware Infrastructure Upgrade and Creating a company image for new Lenovo laptop deployment.

IT Systems Engineer

Confidential

Responsibilities:

• Designed, installed, configured and administered VMWare Hypervisors (ESXi 5.5 and 6) in multiple locations and all instances of Guest VDIs using vSphere and vCenter within the cluster.
• Utilized Veeam as a backup solution.
• Administered all aspects of Okta SSO and other Cloud-based services such as AWS (EC2, VCP, S3, IAM), Office365, Box, Crashplan, Intercall Managed domain controllers, SQL and user accounts in Active Directory, OU, GPO and application distribution through Windows Server 2008 R2/2012 R2 Created User accounts and governed roles and levels of access within the NetSuite ERP System and Arena PLM.
• Submitted purchase requests for IT department and users within the organization related to hardware and software(licensing).
• Maintained all parts of the network infrastructure (WAN, LAN, VPN, Cisco ACS, RSA, Dell Access Points, Barracuda Phone System and SonicWall) Implemented and managed the IT Service Desk ticketing systems and asset control using Dell KACE and Freshservice.
• Responded to and resolved all levels of user tickets in a timely manner in office and remote locations on Windows 10/8/7 platforms.
• Worked with team members and vendors on several projects including: Infrastructure separation from Solaria to Confidential, Windows 10 Migration, Creating a new virtualized print server and Creating an IT onboarding process and new hire orientation.

IT Consultant

Confidential, San Francisco

Responsibilities:

• Provided L1 and L2 Enterprise support to 1,800 Zynga employees for all hardware/software messaging problems on Mac, Windows, VDIs, iOS and Android platforms.
• Managed and maintained users', computers and mobile devices in Active Directory and OneLogin as well Casper and LANDesk Airwatch MDM.

Systems Administrator

Confidential

Responsibilities:

• Responded to incoming helpdesk calls and tickets from local and remote users; created, prioritized and resolved using BMC Remedy.
• Managed, built and deployed Windows workstations, laptops, iPad, Siemens Voip Phones and iPhones, using Ghost, Clonezilla, Airwatch and MobileIron.
• Troubleshot and maintained HP and Canon network printers along with vendors.
• Managed user accounts, mailboxes, distribution lists and group policies in Windows Active Directory (AD) and Microsoft Exchange Server 2010 along with Symantec on- and off- site tape backups Built and maintained a local VMware test environment utilizing multiple ESXi hosts, administered through vSphere.

Technical Analyst

Confidential

Responsibilities:

• Managed user accounts in Active Directory and provided a varying range of phone and face-to-face IT support to users in the office, field and other company offices (800+).
• Provided timely and clear updates using ServiceNow ticketing system.
• Supported, diagnosed and troubleshot hardware and software related issues on multiple devices and platforms, including: Laptops, iPads, iPhones, Cisco Voip Phones, Wyse machines, Network All-inOne Printers, iOS, VDI, Windows 7 Enterprise, Vista and XP.
• Built systems in SCCM 2012 and other automation tools along with support and administration of the virtual infrastructure services in VMWare vSphere.
• Worked on a project deploying new systems to users throughout Genentech campus on both Mac (10.8) and Windows 7 platforms.
• Provided executive and general user support of PCs (desktops, laptops and Ultra books) and associated hardware on Windows Platform (7, XP).
• Resolved calls from end users (200-1,000) and either resolved or escalated to the appropriate department.
• Provided daily inventory list of workstations while imaging systems using SCCM.