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It Consultant Resume

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OBJECTIVE

  • Eager to learn IT Professional seeking a position where innovation and optimization is a common practice.
  • The ideal position will allow me to utilize and expand my knowledge in Systems and Network Engineering.

PROFESSIONAL EXPERIENCE

Confidential

It Consultant

Responsibilities:

  • Provide Remote support and Management for client networks and systems.
  • Implement projects to update and upgrade current infrastructures.
  • Troubleshoot, repair, and set up workstations, servers, firewalls, and switches.

Confidential

Network Technician

Responsibilities:

  • Remote Management and Administration of Client Systems across various Windows Server Operating Systems (2003 - 2012)
  • Troubleshoot Backup Errors in Symantec Backup Exec
  • Provide client and local technical support as needed.

Confidential

Systems Administrator

Responsibilities:

  • Manage Network Stability; Maintain and Inventory Computer Hardware and Software
  • Administered the Cloud Managed email for internal users
  • Provide client side support of Windows Server OS
  • Internally used SonicWall Firewall

Confidential

Internet Support Representative

Responsibilities:

  • Answer as many as 70 customer calls per day
  • Troubleshoot and Support customer internet and PC issues
  • Experience with Windows and Mac OSX
  • Upsell customers; Handle calls quickly, and efficiently.

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