Systems Engineer (IT) Resume

SUMMARY

Driven and dependable IT professional with 15+ years experience, seeking a SysOps or DevOps position in a focused, stable, and innovative organization.

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer (IT)

Responsibilities:

Around - the-clock Infrastructure issue resolution for four top-of-mind fashion retail sites.
Spearheaded the push to migrate production alerting to Nagios XI, cleaning up, re-scripting, and clustering thousands of alerts. Trained and supported other teams in refining production monitoring.
Implemented production log monitoring leveraging a newly created ELK (ElasticSearch - Logstash - Kibana) stack.
Maintained, scripted, and automated daily publish jobs and price, product, and inventory workflows.
Cloud Automatio (AWS)n of SalesForce Commerce Cloud User Provisioning

Confidential

Tech Lead

Responsibilities:

Designed, maintained, and sold advertising for a network of Ruby on Rails websites with 2 million unique monthly users at peak.
Hired and mentored a team of up to 20 employees and contractors. Coordinated content and video coverage, also organized teams at international games industry events.
Trained, facilitated, scheduled, and coordinated the front-of-house workforce of 40-60 full- and part-time workers at two colleges. Developed an original payroll software prototype as part of my senior thesis project at Geneva College.