SUMMARY

• Experienced IT Professional with a broad - based background, including Information Security, desktop and web application development, business process improvement, Project Management, LAN/WAN configuration, implementation and support, database creation, optimization, customization and support for end user support/Call Center.
• Excellent communicator and problem solver with ability to work on cross-functional teams and as an individual contributor, with commitment to develop technical solutions that enhance the overall business.

TECHNICAL SKILLS

• Active Directory (User & Group creation and Group Policies)
• FIS Mainframe access (IMS, CICS, Cardbase, General Ledger) and Entitlement creation, management and audit
• Lotus Notes User/Group and Policy creation
• Wausau Optima IMS (Check Imaging Software)
• Good for Enterprise
• Cisco VPN
• HID Global Remote Access (PIN generation on cellular devices)
• Cisco Call Manager and Unified Communications/Voicemail
• Salesforce (administration and customization)
• CrifAction
• Ivanti LanDesk
• Encompass360
• Subject Matter Expert regarding Enterprise-wide infrastructure for email system, including administration, 3rd level support, vendor management and internal customization
• Microsoft Word, Excel, PowerPoint, Outlook, Visio, Project
• SharePoint
• PowerBi
• Adobe Acrobat
• Clarizen
• Proficient in Lotus formula, LotusScript, Xpages (all versions from 4.x forward), JavaScript, Visual Studio, .NET, LDAP, SQL, XML, XSL, HTML, PowerShell
• Systems Analysis and Design
• End User hardware and software support and repair (all types of peripheral devices)

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Assistant Vice President / Application Developer

Responsibilities:

• Created new in-house applications using IBM Lotus/Domino development tools.
• Developed and maintained an in-house written application that acts as a front end to FIS system.
• Created, maintained and enhanced in-house written applications using .NET (Mostly Visual Basic).
• Played a key role in the planning and migration of various software, including Microsoft Office 365; from Lotus Notes to SharePoint, LanDesk and Optima.
• Created and maintained PowerShell scripts to automate the migration from Lotus Notes to SharePoint Online. Also utilized PowerShell to automate population of Azure AD attributes from a vendor supplied .csv file.
• Instrumental contributor during the migration from Microsoft Server 2012r2 to 2016 resolving issues related to the upgrade as is pertained to the server OS and SQL databases housed on the servers.
• Analyzed current electronic and manual processes and effectively implemented technology-based solutions that dramatically reduced time to completion of tasks. These processes included various internal business units, including Loan and Credit Operations, Information Security, and IT procurement.
• Partnered with cross functional teams working on complex Application Development projects, and educated current staff as needed to complete projects.

Confidential

System Security Specialist

Responsibilities:

• Analyzed, redesigned, and implemented an improved application to effectively manage systems that colleagues have access to. This database also indicated what type of access a colleague needed based on their role. As a result, lessened the effort and time needed by the IT Identity Management team to accurately set up access for new or transferred colleagues.
• Developed, implemented, and performed Information Security access audits required to satisfy federal financial institution guidelines (GLBA, Sarbanes-Oxley among others) with no adverse findings.

Confidential

Application Developer

Responsibilities:

• Implemented and monitored Confidential 's intranet.
• Developed and maintained workflow applications initially written in Lotus Notes (Lotus Formula, LotusScript, JavaScript and Xpages).
• Created internally available employee directory (Notes Client and Intranet).
• Partnered with Human Resources to develop and capture application tracking activity from recruitment through termination.
• Designed Lotus Notes applications, including Performance Review system; Loan Approval; Loan Review; On-Line Requisition system that handled new hire, hardware/software, security and technical support work order entry, approval and tracking.

Confidential

Network Operations Specialist

Responsibilities:

• Played key role in the migration from a NetBIOS/TCP/IP network infrastructure to TCP/IP infrastructure.
• Replaced OS/2 workstations and servers at all locations with Windows NT servers and workstations.
• Responsible for the maintenance and support of all network infrastructure devices, servers and workstations.
• Responsible for all upgrades and maintenance of server and workstation operating systems.
• Trained and supported field personnel.
• Provided all user/network related support, including outsourced vendors.

LAN Operations Specialist

Confidential

Responsibilities:

• Responsible for the configuration and installation of all workstations, servers and network related hardware for all bank locations (Pre WAN).
• Subject matter expert for the maintenance and support of all network infrastructure devices, servers and workstations.
• Responsible for all upgrades and maintenance of server and workstation operating systems.
• Educated and collaborated with field support personnel.
• Provided all user/network related support, including outsourced vendors.