Senior Systems Administrator/Manager Resume

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Administrator/Manager

Responsibilities:

Managed IT Staff to support Confidential on 4 Sites and Legend Management Group on 18 sites throughout the Maryland and DC Metro area.
We ran a VMWare shop consisting of one HA Cluster running approximately 30 machines spread across 4 paired hosts based on Dell EMC Sans.
Maintained individual hosts at each of the Legend sites that mirrored directories back to the main cluster that tie into Azure for Domain services and AWS for backups.
Developed and implemented plans to rollout 0365/Teams into both corporate entities across their 22 respective sites.
Personally developed and implemented a SharePoint Online Intranet for Legend Management Group.
Approved Monthly IT expenses and maintained IT staff documentation for HR.

Confidential

Senior Systems Field Engineer

Responsibilities:

Provide onsite and remote support for 3 Field Divisions.
Performed extensive work in Cloud development in Azure, AWS and Oracle Cloud systems.
As part of my regular duties I traveled to the Level 3 Datacenter in Tysons Corner and the IAD3 Data center in Herndon Va to maintain client server racks that include both HP and Dell Rack Mounted Servers, Dell EMC, Nutanix and HPE SAN systems.
Served as one of the primary emergency response Engineers.
Performed on call duties for one week out of every 2 months.
Supported a large assortment of COTS applications ranging from O365 Cloud, Hybrid and On Premise installations.
CAD applications to include AutoCAD, Revit and the Full Adobe Creative Suite.
Installing these applications using various techniques from Group Policy to Automated PDQ Deploy.
Managed networks utilizing tools such as Solar Winds, PRTG, LabTech and ConnectrWise for time management and ticketing.
Lead role for clients supporting Linux/Apache based web servers with SQL backends hosted on AWS.

Confidential

Senior Systems Administrator/Applications Specialist

Responsibilities:

Provide onsite and remote support to Medical and Veterinary sites using N - Able and ConnectWise management platforms.
Support includes Network, Desktop and Proprietary Applications.
Networks are primarily Windows based platforms running a range of Windows Server 2003 - 2012 infrastructures.
Small VMWare implementations on remote sites with a larger implementation at a Colocation that contains Dell Rack Servers running on Dell EMC SAN’s in a HA configuration.
Desktop support is predominantly Windows 7 and Windows 10 systems running Remote Desktop Services to access their primary applications.
Application supported include GE Centricity, Impromed Infinity, eFilm, Tiger View, Opal and Asteris.
In addition to support responsibilities I also handle the induction of new sites into the network.
Adding additional sites in Hagerstown and Philadelphia duties include converting their network domain, setting up workstations, proprietary equipment and starting end user training on the new systems.

Confidential

Senior Systems Remote Administrator/Engineer

Responsibilities:

Perform network monitoring and end user support for 35 remote networks using the N-Able monitoring system, Bomgar Remote Desktop Manager, Citrix Presentation Client and RDP. Daily maintenance on servers involve checking of event logs, monitor proprietary Management Software such as Dell’s System Manager and HP’s OpenManager.
Support Network Platforms consisting of Windows 2000 through Windows 2012 Domains to include VMWare and Hyper-V hosted Platforms and all Windows Desktop Workstations. Performed installation and maintenance on Linux Servers for both web front ends and database backend systems.
Manage Backup systems consisting of Backup Exec 11.0 through 2012 .
Build and maintain Microsoft Server 2008 R2 and 2012 platforms.
Build and maintain MS SharePoint Servers and SharePoint online sites.
Provide after hours support on a rotational basis responding to alerts within our 15 minute SLA. Software packages that I administrate include all Microsoft Office Suites, Timberline and MS Dynamics (Solomons) Accounting Packages, Financial and Raisers Edge, Adobe Suites to include the full CC Suite .