SUMMARY

• 9+ years of experience in IT as a System Engineer specialized in the areas of End User Computing (VDI), Horizon Cloud, VMware Server Virtualization, Windows Server (2008R2/2012/2016) Administration, AWS/Azure Hybrid Cloud Deployments, Citrix XenApp/XenDesktop and Virtual Desktop Environment (Win7/10, 2008R2, 2012) Administration.
• 7+ Years of experience in Architecture, Design, Install, Upgrade, Configure, Administer and Troubleshoot of VMware Horizon View Suite comprising of Connection server, Composer server, Unified Access Gateway (UAG), AppVolumes, User - Environment-Manager (UEM), Just-in-time Management platform(JMP) and 2+ Years of Experience in Citrix XenDesktop and Citrix Provisioning services.
• 6+ Years of experience in Design, Installation, Configuration, Upgrades and Administration of VMware VSphere Suite 5.5/6.0/6.5/6.7 components comprising of VMware ESXi, Virtual Center Server, Update Manager, VMware VSAN, VMware NSX, Platform Service controllers, VCSA, VRealize operations Manager(vROPS) for monitoring, VRealize suite and VMware SRM.
• 3+ years of experience with installation, upgrade and administration of Liquidware Profile Unity suite in VMware Horizon VDI Environments and performed the end user computing health checks using Liquidware Stratusphere FIT/UX Assessment and Monitoring.
• VMware VCP6.5(DV), VCP7 Desktop and VCP-DW Digital Workspace Certified Administrator with extensive experience in VMware Horizon, VMware VSphere, Horizon cloud on AWS/Azure, VMware Workspace One(Identity & AirWatch UEM) deployments in simplifying IT management and securely provisioning single sign-on corporate applications, corporate desktops, SaaS Applications, Web Applications, Office 365 suite, corporate Email, corporate browsing, corporate data access to the modern workforce on any device from anywhere securely.
• Experience with Capacity planning and monitoring of the Health status of the VDI environment and providing 24*7 business continuity service and support for large Virtual Desktop Deployments across the globe.
• Hands on experience in deploying Hybrid cloud Infrastructure using AWS Cloud and Microsoft Azure Cloud. Experience with AWS EC2, S3, IAM, VPC, VPN, Direct Connect, and Route 53 Technologies.
• Experience with VMware vRealize Suite in automating the process of building the VMware and VDI infrastructure using vRealize Automation center and vRealize orchestrator vRO.
• Experience in Deployment and Administration of XenDesktop 5.6/7.0 and Citrix provisioning services 6.1 Farm comprising of Citrix Web Interface/Storefront, VDA Agent, Citrix Receiver, Citrix License Server, Desktop Delivery Controllers, Desktop Studio, Citrix Catalogs, and Citrix Desktop Groups components.
• Monitoring of the VDI and vSphere Virtual environments using vRealize operations (vROPS), Solar winds, Liquidware Stratusphere FIT/UX and Microsoft System Center tools.
• Experience with configuring and implementing Backup products and disaster recovery solutions using Site Recovery Manager (SRM), Zerto for Maintaining Business Continuity and DR strategies.
• Experience with Setting up Hyper-converged server infrastructure in data center using HP Blade servers, Cisco unified computing (UCS), Dell VXRail and Nutanix.
• Experience in management of Active Directory Infrastructure in Windows-based servers (2008/2012) and managing Active Directory (Users, groups, GPO’s) LDAP configuration of DNS, DHCP, IIS 6.0, Windows 2008/2012 Failover Clustering and WSUS.
• Experience with installing, configuring, managing, troubleshooting and administrating SQL 2012/2016 server databases in Server environments.
• Experience in Storage configuration related to NAS, SAN, FC, FCoE, iSCSI type of storage and setting up of VMware VSAN, Netapp, TinTri, EMC SAN, EMC Symmetrix, EMC Xtreme I/O, Pure Storage, HP nimble Flash type of storages from Virtual platform end.
• Knowledge of administrating third-party backup tools across the Datacenter using Avamar Backup & restore, Veeam backup and restore, Commvault, VRangerPro for backups.
• Worked on Ticket Queuing for meeting SLA for the Environment. Experience on tools varying from Service Now, Connect Wise, HP Service Manager, Trackitt, SCOM, BMC Patrol and BMC Remedy.
• Excellent Documentation skills using Microsoft Office Suite.

TECHNICAL SKILLS

VMware Technology: VMware vSphere Suite 5.5/6.0/6.5, VMware Horizon 7.4/7.8, APP Volumes, UEM, VMware Workspace One Suite, Identity Manager, VMware NSX, vRealize Operations Manager VROPS for Horizon View, AirWatch UEM, VMware Boxer, Mirage, VMware Converter, VMware Update Manager, VMware SRM, VMware PSC, HA, DRS, VSAN SRM, DPM, FT, VCB, VMware Workstation.

Microsoft Technologies: Windows Server 2008/2012-Active Directory services, DNS, DHCP, SSL, LDAP, TCP/IP Networking, RDP, Terminal services, MS Exchange 2007,2013, MS Office 365 suite, Microsoft Azure cloud, SCCM, Microsoft Windows servers 2008 R2/2012/2016 Server OS.

Citrix Products: Citrix XenApp, Xen Desktop, Citrix Provisioning Server, Citrix Workspace

Hardware: DELL VXRAIL,HP ProLiant DL 480G5, DL 580G5/G7/G8, Cisco UCS B200M4/C220, EMC Xtreme IO SAN, VNX NAS, Pure Storage, TinTri, Netapp NAS/SAN Storage, UCS FI, Cisco UCS 5108 chassis, NVIDIA VGPU, HP 3PAR NAS /SAN Storage, Nimble Storage

Database: SQL server 2012/2016, Oracle 10g/12c, MS Access

Operating Systems: RHEL Linux, UNIX, Ubuntu, Fedora, Windows 7/Win 10, Windows 2008/2012/2016 server OS

3rd Party Tools: RV Tools, Trend Micro Deep security AV, Sophos, F5 Load Balancer, Solar Winds, HPSIM, Service NOW, Workday, Carbon Black, Splunk, Traps, SASGrid, Power CLI, PowerShell

Backup Tools: Veeam Backup & Replication, Avamar Backup & Recovery, Symantec Net Backup.

Liquidware: Profile Unity Suite, FlexApp, Stratusphere FIT/UX

Cloud: VMware Cloud on AWS, AWS Cloud, VMware Horizon Cloud, Microsoft Azure, Google Cloud

PROFESSIONAL EXPERIENCE

Confidential

Advanced S ervices Engineer

Responsibilities:

• Assess Design, Install, Configure and Administration of VMware Horizon View 7.8/7.4 Virtual Desktop Infrastructure (VDI) environment.
• Install, configure, Troubleshoot and Administration of VSphere 6.0/6.5, ESXi 6.0/6.5, Virtual Center 6.0/6.5, VMware VSAN, VMware NSX 6.3, VMware UEM 9.5/9.7 and AppVolumes 2.16.
• Responsible for the implementation of End User Computing VDI upgrades, Change Management, Problem Management, and all ITIL related process.
• Work in conjunction with VDI Project Teams in design, development, and implementation of VDI-related operational procedures, standards, and deliverables pertaining to new VDI projects.
• Responsible for Capacity planning and Hardware procurement as per Client standards for expanding End User Computing Environment needs pertaining to Compute, and Storage
• Responsible for implementing the Cloud Infrastructure for Business IT using Amazon Web services and Azure, build and assist the customers in migrating horizon workloads from on-premises to VMware Cloud on AWS and Azure cloud.
• Monitoring and Reporting the health status of VMware Horizon View VDI Environment using VRealize Operations Manager (VROPS) and Liquidware Stratusphere FIT/UX monitoring.
• Work in conjunction with various Business Teams, Application teams and End users in gathering requirements and designing a strategy in implementing Windows 10 VDI Image management, Application Management, User Experience management as part of VDI Modernization project.
• Assess the existing VDI Infrastructure by deploying Liquidware Stratusphere FIT/UX, collect and gather the data related to Application usage, Network, Memory and CPU resource utilization and establish baseline configuration to design VXRAIL, Cisco UCS Hyper-Converged Infrastructure for Windows 10 and Windows Server builds.
• Design and Build VMware horizon 7.4/7.8 pod infrastructure at Production and DR Sites and Configure VMware Horizon View 7 Cloud Pod Architecture to Enable High availability.
• Application Management: Deploy and configure AppVolumes Manager Infrastructure and capture Enterprise applications using AppVolumes Appstack and provision the application app stacks to end users VDI desktop pools.
• User Experience Management: Capture UEM Customizations for Enterprise services to simplify end-user profile management across the physical and virtual world.
• Deploy and configure Liquidware profile unity and FlexApp to capture Enterprise applications using FlexApp and provision the applications to end users on VDI desktop pools and also use Profile unity to configure user profile configurations.
• Design and Build VMware Workspace ONE solution which integrates the identity service functionality of VMware Identity Manager with the enterprise mobility management functionality of VMware AirWatch.
• Securely Provision single sign-on corporate applications, Horizon desktops, Horizon Apps, SaaS Applications, Web Apps, Office 365 suite using VMware Workspace One portal on any device.
• Deploy VMware AirWatch MDM to secure and protect corporate Email using VMware Boxer, web browsing using AirWatch Browser and Secure access to network folders and corporate data accessed from any device on any network using content management locker.
• Configure VMware AirWatch to secure digital workspace platform that simplifies and secures app access and IT management for the modern workforce on any iOS, Android, MAC, Windows 10 device from anywhere.

Environment: VMware vSphere suite 6.0/6.5, VMware Horizon View 7.2/7.4/7.8, Horizon cloud on AWS, VMware Workspace One Suite, AirWatch MDM, VMware NSX, App Volumes, UEM, Profile Unity, Liquidware Stratusphere, AWS Workspaces, VROPS Monitoring, Azure cloud, Trend Micro (AV), Sophos, Profile Unity Suite, F5, Cisco UCS, VXRAIL, VSAN, Pure Storage, Xtreme IO, TinTri, Windows Server 2012R2/2016, SQL Server 2012/2016, MS Office Suite

Confidential

VDI Infrastructure Engineer/Architect

Responsibilities:

• Assess, Design, Install, Configure and Administration of VMware Horizon View 7.0/6.2/5.3 and VCloud Virtual Desktop Infrastructure (VDI) environment.
• Architected, designed, and implemented complete End User Computing (EUC) solution for Confidential using VMware Horizon View 6.2/7.0 platform from end to end using Cisco UCS, Xtreme IO storage, F5 Load Balancer, RSA secure ID, Vsphere 5.5/6.0, VMware Appvolumes, VMware UEM, vShield (NSX), Trend Micro.
• Design Install, ­configure and Administration of VSphere 5.5/6.0, ESXi 5.5/6.0, Virtual Center 5.5/6.0, which includes clean and in-place upgrade methods involving in upgrading the ESXi, VCenter Servers.
• Day to day activities include management of Confidential ’s Horizon View VDI Environment (1500 + Virtual desktops), Red Hat Linux and Windows server Environment pertaining to on-premise VMware Cluster and the public AWS cloud.
• Excellent Administration and troubleshooting skills in issues related to View Connection servers, View Administrator, View Security servers, View Composer, RDSH Farms, Application Pools, View Pools, View desktops, Win7/Win10 OS Templates.
• Deployed VMware App Volumes, ThinApp, View Persona and User Environment Management for faster application delivery, unified applications, and user management to Horizon View Virtual desktops.
• Deployed RDSH Desktop Hosts, RDS Hosted Apps and Horizon Linux Desktops using Horizon 6.2 and 7.0 using composer linked clone technology by using the Blast Protocol, new improved Blast Extreme protocol, and PCoIP protocol to VDI users.
• Experience in deploying new VMware Horizon 7 features Instant Clones , Blast Extreme , Identity Manager, UEM Smart policies , Horizon Linux Desktops, and NVidia vGPU deployments.
• Experience with deploying virtual desktop solutions to thin client devices, physical desktops, Lab, and deployed NVidia vGPU technology to high-end graphics users at Confidential .
• Implemented Trend Micro Deep Security AV using VMware vShield (NSX) network security Endpoint technology to better control the traffic flow monitoring in VDI Environment and provide agent less AV Scan.
• Experience with Deploying and Supporting Citrix XenDesktop/XenApp 7 and Citrix Provisioning services Farms.
• Responsible for the implementation of VMware View VDI upgrades, Change Management, Problem Management, and ITIL related process.
• Monitoring and Reporting the health status of VMware Horizon View VDI Environment and Vsphere Environments using vCOPS/vROPS.
• Responsible for using Power CLI and Power shell scripts for better management of VSphere and VDI environments.
• Implemented PCoIP Network bandwidth optimization techniques over long distance WAN VDI using PCOIP ADM templates and applied PCoIP Optimization settings using Group Policies.
• Hands on experience in deploying public cloud Infrastructure for Confidential using AWS Cloud.
• AWS hands-on experience with AWS Compute Technology (EC2), AWS Storage & Content Delivery (S3, Elastic File System, Glacier, Storage Gateway) and AWS IAM.
• Hands on Experience in Network Cloud integration with AWS & on premise. VPC, VPN, Direct Connect, and Route 53.
• Windows 2008/2012 Server administration and implementation of DC, DNS, Group Policies, IIS, File and DHCP servers.
• Experience on ESXi Troubleshooting, Virtual Center Administration and creating Host Profiles, Distributed Switch network, HA, DRS, VMotion, Storage VMotion, FT, Resource Pools.
• Storage Knowledge of setting and configuring of VSAN, EMC SAN, NAS, iSCSI, Netapp storage from Virtual platform end.
• Hands on experience in setting up of HP Blade servers, Cisco UCS converged hardware servers in datacenters in cabling, network setup adding memory, storage, network cards.
• Provide 24*7 hr. VMware and VDI production L3/L2 support.

Environment: Horizon View 7.0, VMware View 6.2/5.3, VSphere Suite 5.1/5.5/6.0, ESXi 5.1/5.5/6.0, Virtual Center 5.1/5.5/6.0, Identity Manager, VMware App Volumes, ThinApp 5.0, AWS Cloud, MS Azure, VShield, NSX, Trend Micro AV, View Persona,, UEM, SASGrid, RHEL Linux, VCAC, VCO, VMware Converter, NVidia vGPU, Comvault, Avamar Backup and Recovery, Okta, RSA Secure ID, SCCM, SCOM, Service Now, DataDomain, Cisco UCS, HP DL G5,G7 and HP Blade BL 460c G8 servers, TinTri Storage, Netapp Storage, EMC Xtreme I/O.

Confidential, San Antonio

VMware & VDI Infrastructure Engineer

Responsibilities:

• Design, Install, Configure and Administration of VMware Horizon View 5.1/5.3 and VCloud Virtual Desktop Infrastructure (VDI) environment.
• Day to day activities include installing, configuring and management of VMware Horizon View Virtual desktops, RDS Hosted Desktops and Citrix XenDesktop in Confidential VDI Virtual Environment.
• Install, ­configure, Troubleshoot and Administration of VSphere 5.1, ESXi 5.1 and Virtual Center 5.1
• Played a key role in assessing the Public vCloud Infrastructure implementations for Confidential using VCloud Director /VCAC and Amazon Web services (AWS) cloud in building the future VCloud Infrastructure on demand for Confidential .
• Experience in Deploying and Supporting Citrix Xen Desktop 5.6 and Citrix Provisioning services 6.1 Farms. Install, Configure and Administration of Citrix XenDesktop 5.6, Citrix Web Interface, Citrix Desktop Delivery Controllers, Desktop Studio, Citrix Licensing. Citrix Receiver.
• Currently working as VDI Infrastructure Engineer for Virtual Desktop infrastructure implementation, providing 24*7 hr. VDI production L3/L2 support.
• Implemented and migrated VMware Horizon View Virtual Desktop infrastructure with more than 8000+ Virtual Desktops from XP to Win7 and Performed VMware View upgrade from View 5.0 to View 5.1.
• Configured and Implemented VMware Horizon View Linked clone technology using View Composer to migrate 7000+ Virtual Desktops to Windows 7 OS from XP OS.
• As part of migrating from traditional application delivery to application virtualization to users, we are using VMware ThinApp 5.0 to virtualize applications and deliver to users with isolation from OS and better User Rich Experience and Better packaging capability.
• Windows Server administration and deployment of Windows 2008/2012 servers in VMware Virtual cluster and implementation of DC, DNS, WINS, IIS, File, Print servers and DHCP servers.
• Responsible for Capacity planning and Hardware procurements as per Client standards for Expanding Virtual Desktop Environment needs pertaining to Network and Storage areas.
• Responsible for the implementation of VMware View VDI upgrades, Change Management, Problem Management, and ITIL related process.
• Work in conjunction with VDI Project Teams in design, development, and implementation of VDI-related operational procedures, standards, and deliverables pertaining to new VDI projects.
• Monitoring and Reporting the health status of VMware Horizon View VDI Environment.
• Responsible for using P ower CLI and Power shell scripts for better management of VSphere and VDI environments.
• Implemented PCoIP Network bandwidth optimization techniques over long distance WAN VDI.
• Strong Knowledge of P2V and V2V Conversions using VMware Converter.
• Experience in Deploying and Supporting Citrix Xen Desktop 5.6 and Citrix Provisioning services 6.1 Farms.
• Install, Configure and Administration of Citrix XenDesktop 5.6, Citrix Web Interface, Citrix Desktop Delivery Controllers, Desktop Studio, Citrix Licensing. Citrix Receiver.
• Experience in upgrading the ESXi, VCenter Servers from 4.0/4.1/5.0 and 5.1 with clean and in-place upgrade methods involving the configuration of SQL Server 2005/2008.
• Good experience with VMware Update Manager to install patches and updates on ESXi hosts and virtual machines.
• Knowledge of working with Cisco switches and routers in setting up Firewall rules.
• Experience in configuring vSwitches and Distributed VSwitches in VMware Environment.
• Experience in configuration of EMC SAN, NAS, iSCSI, Netapp storage from Virtual platform end.
• Knowledge of setting up of HP DL G5 and G7 servers and HP blade servers and adding memory and storage and network cards.

Environment: VMware Horizon View 4.6,5.0,5.1 and 5.3, VSphere Suite 4.0, 4.1,5.0 and 5.1, ESXi 4.1/5.0/5.1 and 5.5, Virtual Center 4.0/4.1/5.0 and 5.1,ThinApp 5.0, View Persona, NVIDIA VGPU, AppSense, VCloud director, VCAC, VCO, AWS Cloud, VMware Converter, VUM, SRM, DPM, VCB, VMware Workstation, VMware Capacity Planner, Citrix XenDesktop 5.6,Citrix Provisioning Services 6.1,Netssacler 10.1,SCCM,SCOM, Tivoli storage manager, Teradici Zero Clients, HP DL G5,G7 and HP Blade BL 460c G8 servers, Netapp Storage, EMC Xtreme I/O, Pure Storage

Confidential, Tampa

VMware VDI Infrastructure Engineer

Responsibilities:

• Implemented VMware View Virtual Desktop infrastructure with more than 5000 Dedicated Virtual Desktops.
• Performed VMware View upgrade from 4.0.1 to 4.6, 4.6 to view 5.0.
• Worked as Tech lead for Virtual Desktop infrastructure implementation, providing 24*7 hr. VDI production L3/L2 support.
• Excellent Administration and troubleshooting skills in issues related to View Manager, View Connection Servers, View Security servers, View Desktops for XP, and Win 7 OS.
• Responsible for the implementation of VDI upgrades, Change controls, Problem management, and Capacity planning.
• Application Packaging and Virtualization using VMware View ThinApp 4.7 to deliver virtualized applications to end customers and VDI users.
• Installing, Upgrading and Administration of a VSphere VDI environment comprising of 65 ESX (HP) Servers 3.5 in VSphere 4.1 / 4.0 / 2.5 with 5000VM’s spread across 3 VDI VSphere Virtual centers.
• Day to day activities include installing, configuring and management of Windows and Linux servers on the PwC Virtual Environment.
• Experience in implementing, deploying and Administration of Citrix XenDesktop and Citrix XenApp Environments.
• Experience in configuring Citrix Xendesktop, Citrix License server, Web interface, Citrix Xenapp Farms.
• Experience in Configuration and Installation of ESX/ESXi Servers 3.5/4.0U1/4.1 GUI Installation using ILO/DRAC.
• Participated in an Active role in Planning the Datacenter Migration from Old VMware farm to new VMware farm and migrated ESX servers from 3.5 to 4.0 and from 4.0 to ESXi 4.1 and to ESXi 5.0.
• Experience in upgrading the VCenter Server from 2.5 to 4.0/4.1 with clean and in-place upgrade methods involving the configuration of SQL Server 2005/2008.
• Good experience with VMware Update Manager and to install patches and updates on ESXi hosts and virtual machines.
• Involved in Data center migration more than 200 ESX servers and a large number of the windows physical servers are migrated to the new data center which involved P2V conversions for Windows and Linux Servers using VMware VCenter Converter.
• Security hardening and Monitoring of VM’s & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.
• Storage Knowledge of setting and configuring of EMC SAN, NAS, iSCSI, Netapp storage from Virtual platform end.
• Configuring distributed vSwitches for Port groups, NIC Teaming, Traffic shaping, Load Balancing VLAN tagging, Failover and Security Policies on the vNetwork and Basic Knowledge of Network I/O Control.
• Configuring, Implementation and Administration of Microsoft Windows 2003/2008 servers and implementation of DC, DNS, WINS, IIS, File, Print servers and DHCP servers.
• Knowledge of setting up of HP DL G5 and G7 servers and HP blade servers and adding memory and storage and network cards.

Environment: VMware View 4.0, 4.5, 4.6, 5.0, View Connection Server, View manager, PCoIP, RDP, XP, Win7 OS, VSphere 4.0, 4.1 and 5.0, ESX 3,3.5/4.0, ESXi 4.1 and 5.0, Virtual Center 2.5/4.0/4.1 and 5.0, VMware Converter, VCenter Lab Manager, VUM, HA, DRS, SRM, DPM, FT, VCB, VMware Workstation, VMware Capacity Planner, Imaging, SCCM, SCOM, Tivoli storage manager, HP DL G5, G7 and Blade servers.