TECHNICAL SKILLS

• IP Subnetting IPV4 Voice Over IP
• VLAN, VTP and Spanning - Tree Configuration Cisco IOS
• TCP/IP Router and Switch configuration RIP, OSPF, EIGRP
• Access Control Lists Frame-Relay, Metro-E
• WAN Technology GLBP, VRRP, HSRP
• Network Security OSI Model
• Route Map/Prefix list/ Distro-list SIP/PRI/CAS/FXS
• Route Summarization/Redistribution/Filtering BGP
• Brocade / Foundry Checkpoint Firewalls

PROFESSIONAL EXPERIENCE

Confidential, Tampa, Fl

Network Engineer

Responsibilities:

• Responsible for providing second level support to Vital’s Managed Services customers for critical incident and problem management activities. Including fault isolation, trouble shooting and resolution support for critical customer service interruptions.
• Serve as subject matter expert for assigned customer accounts and take ownership of complex customer issues
• Primary responsibilities are to perform the operations of a large retail customer’s network infrastructure in the U.S. and Europe.
• Assist in the responsibilities in managing customers network equipment to include F5 Big-IP load balancers, Cisco Nexus 7k, 5k, and 2k, Catalyst 6500, 3700, Checkpoint Firewalls, ASA, Cisco Wireless Controllers and whatever other network equipment customer may have in their environment
• Participate in customer change management engineering activities on various network platforms to include configuring virtual servers for load balancing, routing and switching configuration, IOS upgrades, circuit turn up and upgrades and any other network changes that are designed for the customer
• Provide escalation assistance for new retail store turn ups and/or network conversions as well as assist and educate NOC technicians on technology in customer’s environment
• Perform change and troubleshooting of F5 Big-IP Local Traffic Manager in order to provide load balancing for assigned customer equipment
• Join conference calls with other groups of customer’s IT infrastructure in order to assist with resolving critical issues in the customer’s environment
• Monitor traffic in Checkpoint environment using Checkpoint R77.20 blades such as SMART Domain Manger, SMART Dashboard, SMARTVIEW Tracker, and any other blades to isolate issues and provide information of customer’s network security department if need be to further assist

Confidential, Clearwater, FL

Sr. Network Engineer

Responsibilities:

• Work in IT infrastructure department under Director of IT Infrastructure to design, implement, and troubleshoot all network solutions supporting corporate television networks including ION Television, Qubo, ION East, and ION Life
• Single point of contact in managing corporate network infrastructure including 4 hub locations, 65 TV stations (branch offices), and various transmitter sites. As well as controlling a Confidential MPLS network, remote station voice networks and wireless connectivity at hub locations.
• Manage and configure devices such as Brocade/Foundry MLX, SX, FCS, FXS,ICX series layer 2/3 switches, as well as Adtran 1224, 1335, 7100 layer 3 switches and 4430, 3430 series routers.
• Manage Brocade Wireless Mobility Controllers and Brocade access points at all locations within the organization.
• Administer Checkpoint firewalls version R77 to troubleshoot issues and process firewall rules on behalf of employee’s
• Upgrade new versions of Checkpoint Management Server R75.20 SPLAT to GAIA R77.10 as well as migrate management server to different network and location
• Design, configure and install Checkpoint gateways in cluster from previous R75.20 SPLAT software base firewalls to R75.40 appliance based gateway cluster at hub locations to later upgrade to more current versions
• Design, coordinate, and implement station (branch offices) moves and network turn ups as well as coordinate services needed with the organization to ensure new location has the appropriate needs prior to relocating
• Responsible for coordinating and turning up the upgrade of new circuits at locations based on the requests of the organization
• Monitor bandwidth throughout the network to determine any potential issues and create action plans to address issues
• Responsible for implementing, upgrading and troubleshooting Riverbed Cascade, Shark, Profiler and Steelhead WAN optimizers to obtain traffic statistics and optimize WAN connectivity
• Administer and create reports on Riverbed Steelhead WAN optimization to determine traffic that is receiving and not receiving benefits of Steelhead WAN optimization
• Respond to circuit issues, work with carriers and manage service provider (NOC monitoring services) to resolve issues on network connectivity, maintenance and network upgrades
• Implement VPN’s for external vendors to have access into network for specific purposes
• Plan, design and implement internal site to site VPN network for special project (Central Cast) in order to assist in improving automation in delivering and managing on air content at station locations. In addition to the business purpose Central Cast leveraged the VPN technology to bring redundancy to the branch locations where installed.
• Open tickets with TAC engineers to resolve network/equipment related issues for products such as Adtran, Brocade, Riverbed, Checkpoint, and etc

Confidential, Melbourne, FL

Network Control Specialist

Responsibilities:

• Operate and maintain network devices such as Cisco 6500, Nexus 7K and 3750 switches, 2800 and 3800 routers, access points, and etc. under ITIL processes in order to mitigate network outages and performance issues.
• Isolate issues within network for specific problems and work proper procedures in order to resolve the problems.
• In addition to monitoring corporate network and overall health also monitor and support networks of customers of the company 7-11, and Orlando’s Amway Arena
• Open tickets with Verizon on issues pertaining to MPLS network as well as PRI voice circuits with other vendors
• Performs IOS upgrades and patches to operational systems
• Interfaces with end users and customers as required
• Collaborate with software engineers, network operations, security operations, and system administrators to ensure quality and integrity of IT systems

Confidential

NOC Engineer

Responsibilities:

• Work Service Delivery related orders in a Remedy ticketing system for provisioning customer facing circuits of Frame Relay, ATM, MPLS and Metro-Ethernet services
• Configure PVC’s for Marconi and Lucent frame relay and ATM switches as well as translation points between the different switches for frame relay customers point to point circuits
• Configure Cisco 7200 core routers to provide frame relay and ATM customer Internet service and convert frame relay connections to ATM at Internet router
• Configure Alcatel-Lucent 7750 and Cisco 7600 switching environment to provide Metro-Ethernet services to customers.
• Create VPLS services in the Alcatel-Lucent networks that customer term off of
• Support field techs on all turn-ups of circuits that customers receive and do appropriate testing
• Add appropriate IOS, TACACS configuration to devices as well as add devices into Netcool
• Process disconnects orders of expired customers
• Work change orders to increase or decrease customer CIR or migrate from one service to another